I walked in to make an appointment but got turned away. They said they were booked till after the holidays. Never heard of anything like this. The same thing happened to my boyfriend a few months ago.
Due to a referral, this was my 1st visit as well as my last. The staff were pleasant when I walked in and my hair appeared cut and styled nice when I left. The following day I washed my hair and noticed that my bangs were not cut properly. There were random uneven strands that were cut off on the one side on an angle that were 3-4 in shorter than the rest.. very choppy looking as well. Hair that should of been there was missing. On the left side she created an angle that was not consistent with the opposite side. Very sloppy and it's going take a long time to grow out:( I would expect something like this from unexperienced hair dresser, not from a licensed hair shop, especially one with good ratings? I gave it 3 stars because they did a nice job with the color, and unfortunately I was misinformed on the cost they originally quoted, but they eventually settled. An apology would have been fully appreciated, but since they didn't feel the need to keep a customer happy I will not be back
Cindy and her staff are perfect. I travel from out of state to get my hair cut there. I won't ever go anywhere else. Her staff is fun, friendly, trendy and best of all truly stellar at what they do.
They take great care of ALL of my Spa and Salon needs, doing an excellent job! Cindy does a great job with coloring and cutting my hair...I love it! The massages are awesome and I can't wait to get a facial!