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General Info
Burns & McBride Energy offers heating and air-conditioning services to its customers. The company also offers a wide range of heating and air conditioning products manufactured by Carrier. Additionally, it offers a variety of heat pumps, generators and furnaces. The company has a service department that offers repair and maintenance service for various makes of air-conditioners and heat pumps. It also offers 24-hour emergency repair services. The company specializes in puron refrigeration and has trained technicians. It also offers financial options through certified lenders. The company has been operational for more than 50 years and is located in New Castle, Del.
Hours
Mon - Fri 8:00 am - 4:30 pm
Extra Phones

Phone: (302) 656-3381

Primary Phone: (302) 656-3381

TollFree: (800) 756-5110

Brands
Carrier
Payment method
debit, master card
AKA

Burns and McBride Home Comfort

Burns & Mcbride Inc Oil Burners

Categories
Oil Burners, Fuel Oils, Gas Burners, Air Conditioning Contractors & Systems, Heating Contractors & Specialties
Other Information

Specialties: Heating & Cooling, Window Air Conditioning Units

COUPONS & DEALS

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Reviews

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Anthony H.

09/24/2016

Overall
Selection
Service

This is one of the top leading HVAC companies for the worst service every first let me tell you I signed up for the maintenance program it took them 3 days to get to my home in Smyrna DE then they had some staff member I forgot his name but let's call him joker he had everything bad to say about other companies so at the time it sounded good here is when it went down hill about 5 minutes in to testing he said my unit is no good and it would cost more to rebuild it vs a new unit do this is on a Friday so he said my manager will call you on Monday so they can go over the details ok I will wait on that one yeah right so I called ONE HOUR HAvC services so they came out on that Sunday so in behold with in 5 minutes again my air is working very well with no rebuild and no new unit just a good technician work with a good company and too top it off Burns & Mcbride sent me a bill For $90 and I refused to pay it so they sent it to collection after I called them and told them about them self

jaywlb

12/23/2013

Overall
Worst decision ever

I signed up with B&M and after a little over a month I bleeping hate their service. I called to get a price on oil delivery, I talked to the salesperson and said I was paying 3.89/gal with Superior Plus; the salesperson quoted an average price around 3.49/gal depending on the market.and he said they're usually cheaper than the competition. Well, first oil fill, 3.49/gal, as stated. They just delivered for this month, and my bill was 3.89+ .10/gal charge because I don't have a credit card or linked account to pay on delivery. And the trash service is just Waste Industries contracted through Burns & McBride; and they're $5 more per quarter($90).





Their salespeople will say anything to make a sale, and customer service is rude.

rooter88

12/11/2008

Overall
Rude Scam artists

Charged me $33/month for maintenance on my my heater. When it was time for the yearly service, they told me they no longer provided the service, even though they charged me the month before.



They will deliver oil any time they choose and charge your credit card when it best suits them. When oil prices were high, they filled my tank in the middle of summer when it was half full. When prices were low in the winter, they let the tank almost run dry. It may have been a coincidence, but it happened constantly over two years.

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