What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
449 Old Airport RdNew Castle, DE 19720
I work for a rental car company that at times (usually unfortunate ones) has to use towing services and I would never use another tow company. They …
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I bought a car from Price Toyota and later took the car in for repairs after it had developed suspension issues and posed a safety risk. They told me nothing was wrong with the vehicle even though I knew there were. The other Toyota dealer confirmed it had suspension issues involving the struts and sway bar links and started on the repairs.I will never buy another car from Price Toyota or take it there for repairs ever again.
Small town feeling when you deal this shop. Very informative, fast, friendly service. Also the have fleet service if you need. Great bunch of guys.
This not a good review. They charged me for a new part and put in used part which caused another problem with car. By being a woman I took them at their word. Live and learn. They will never get anymore business from me. Used shop down from them no problem also got warranty on parts.
Not impressed at all was looking for a good thorough garage / mechanic and for what I was charged and for what I got it was sub par small little things that should of been addressed were overlooked or not do at all after leaving institutions to take care of . With out going in to detail the fluids wern't even topped off ! Lucky I didn't over heat driving home . Once home had to add 1&1/2 gallons of coolent ! Let's just say less than impressed
I have been bringing my cars to DJ for more than 10 years. He has always done a great job on my cars. I am a single woman and alot of other mechanics try to rip you off. I know a bit about cars and i know to call my dad if something doesnt sound right. DJ has never done me wrong. Have recommended him to others and they are still bringing their cars to him also.
Great Shop Great Service ! Only shop I'll use in New Castle for all my Auto Maintenance repairs Big or small..
The owners are friendly and provide good customer service. The mechanic based on my experience is fair and honest and does good work.
Buyer beware of used cars..If you are considering a used car from this dealer, be aware of misrepresentation. We found a great looking car on line and enlarged the many photos provided. As we were from out of state and hundreds of miles away, we requested additional photos based on the seller's verbal comments about one noted scratch. We were assured the car was in great shape. In fact, the dealer posted these comments about the vehicle: “It has been well maintained by 1 local owner with a clean AutoCheck!” As we neared the vehicle for a first look, it was very apparent that the 2012 vehicle had a rippled area where it had been hit and recently repainted. It was claimed to be unnoticeable when conversing with the dealership prior to our trip due to the sunlight on the day the walk around was done. Really; by the people in the car business who portray themselves knowledgeable experts? Upon further inspection, it was evident that the vehicle had had the entire front and side repainted, as fresh paint and over spray were detected. Needless to say, the clean AutoCheck was due to the fact that the necessary bodywork was not turned in to a repair shop, and thus would not show up on a used car history. report. This was done either by the dealer before we arrived, or by someone not caring to do the job properly. After driving for hours, this car was misrepresented enough that it was not even worthy of a test drive. This is the second time time we have had used cars misrepresented by large dealerships. Based on our first (and last) experience, be aware that what you see is not always what you get here as far as used vehicles, and there are too many places deserving of your business.
I went with them twice, both times I had to spend money out of pocket to fix what they messed up.Most recently I brought in a brand new set of wheels and tires which I was told they would be able to mount without scratching. They ended up chipping and scratching the wheel all the way around as well and ruining the tire. They tried to put the blame on me saying I purchased the wrong items, but I purchased a replacement tire and I had them mounted somewhere else with no issue. I came to an agreement that I would purchase a replacement tire and they would get me a new wheel. Months go by and they still did not have my wheel, which when I purchased took 3 days to get to me. I left many messages with no return call. Finally almost 3 months later im told its in and the owner treats me like crap and does not let me take the wheel to get swapped out with the damaged one. At this point I would rather buy a new wheel then to ever deal with these people again, its cost me almost $500 to fix what they damaged and well as a ton of waiting. The first time I had suspension installed and when they reattached my rear struts they failed to attached both bolts to each side, but only 1 on each side and did not tighten them. A couple weeks after my rear lower strut mounts went bad because this and it cost me $200 in parts, a few days off the road waiting for the parts and my own time to fix this. Please if you respect your vehicle and hard earned money take your vehicle elsewhere, if they damage anything YOU will be responsible.
This place is such a rip off. Anything covered by a warranty they dont want to fix. Then they charge you extra just to look at your car. Stay away! Have had nothing but problems since got vehicle and a hassle to get things fixed
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.