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This place is the worse service station I've ever seen
I cant even get through to them on the phone,
The main staff cant get a hold of them.
I will not buycraftsman products anymore even though i like them, because its impossible unless i drive 40 mins to get a part and find out if they have it in stock.
Thanks to Amazon i got my parts in 2 days
Manager of the Parts Dept is rude, unhelpful, and just not concerned with customer service or satisfaction. Another worker sold me the wrong lawn mower part. I tried to return it today. Manager refused to issue refund. The credit card originally charged had since been cancelled by me due to fraudulent charges. I requested the refund go onto another credit card. I tried explaining to him, he said 'there's no way for me to tell if you're lying'. I have never been treated so disrespectfully. He also refused to issue a store credit! Now I'm stuck paying for their mistake. Sears has lost a valuable customer because of this arrogant man. I shall take my business elsewhere.
Phone: (732) 573-4846
Address: 51 Us Highway 1, New Brunswick, NJ 08901
67 Patton Dr, East Brunswick, NJ 08816
781 Hamilton St, Somerset, NJ 08873
401 Jersey Ave, New Brunswick, NJ 08901
500 Grove Ave, Highland Park, NJ 08904
300 State Route 18 Ste 4, East Brunswick, NJ 08816
18 Matawan Rd, East Brunswick, NJ 08816
322 US Highway 1 North, Edison, NJ 08817
1 Gourmet Ln, Edison, NJ 08837
142 French St, New Brunswick, NJ 08901