I will never go to this place ever again. Was a long time customer. Used to see the owner lilly, but Recently made a appointment with kevin yesterday for 6pm because his the only one that can make designs that i like. When i got there yesterday Thursday ..they asked me and i said i was there to see Kevin. They said kevin can't see me cuz he has a customer coming in at 6. I said yess that person is me Im the one that has the appointment at 6. So im waiting for him to finish the customer that his working on. When this other lady askes me if im doing pedicure like i usually do but i said not this time. So i waited. Later she calls me an hour after again and starts removing my old nail Polish, then kevin grabs another customer. Im thinking shes trying to save him time. So i show kevin my old design so he can do something similar and he agreed. Later i wanted to shortened my time there and ask to just do gel nail Polish but shortened my nail and she said it was going to crack my nail if i dont do refill and did so. I said ok then do my refill and kevin can do design. They say no he cant see me cuz i did not make appointment. I explained again that i was the one that he was waiting for at 6. Even spoked to lilly whom was next to me and knows how good of a customer i am and a good tiper. They just kept talking their language who knows what. I said i was leaving and they even still charged me for removing my nail polish and craking my nail. Wowww u kidding me. I dont know why they acted like that and rejected me as a customer with appt when i arrived. I've seen kevin taking custmers with appts before happily but usually they are not hispanics..but what made him changed his mind..who knows.. but makes me think stuff.
Love this place they always nice with me and my son. I usually never wait much. I am very pickie and I love what they do to my nails
Wonderful nail salon, great people and most of all very clean and hardworking staff. Thank you for doing my and my sisters nails they look and feel great! Also thank you for your kindness!
Asked for a full set of gels with french$30. Stephen took the cheap way out and used acrylic with 2 coats of gel on top which results in a yellow tint due to the chemical raction. I asked him NOT to do acrylic $45 and he insisted it was gel. GEL IS GEL!!! Huffed and puffed because i didnt want thick bubbly nails and a thick white tip. (Even threw himself back in the chair like a child) meanwhile, i was polite the entire time. Most customers would throw a fit if they were treated like this! I was mortified because they are the only salon I go to for shellac polish. I waited 3 days, but they are so thick it's rediculous! I went back and asked for them to just take them off and they wanted to charge me, FOR A RESULT I HAD WARNED THEM ABOUT! I will never come back again!
I always go here the ladys that works here are very friendly and they are clean and do Nice nails, I'm very picky
First she was attending me & another customer at the same time, then she didn't even finish my manicure left the lotion all over my hand and walked away. My nails chipped in two days!!! Horrible and they are expensive for crappy service
I have sampled several salons in the area and have been very disappointed until I went to Crystal Nails in NB. Annie did my nails quick and efficiently with a very pretty detailed design. The price is very competitive but quality is not sacrificed! Thumbs up!
Have been going here for a year consistently. They know my name and take interest in my life, accommodate last minute appointments, are sweet friendly and my gel nails always get me compliments! I haven't had a nail break once! They are a lovely place, highly qualified professional and sweet
Great friendly service. Did my toes and my nails and got exactly what i asked for. I went to a few other places and asked for thin nails, and they always made them thick, i asked a nail technician at 4 season nails if they can do them thin. Without saying a word about prior mistakes from other places, she did like i asked! My nails and toes look great. My husband was really happy. ;) best service in new britain dus far.
WOW.......Can I say wonderful .... I was waiting for a apt that was over looked by a different salon and called them up and they tock me right in . A back massage was great just what I needed and my nails well....... I have not gotten more beautiful nails done in a LONGGG time . I so found my new salon . And soooo friendly . Love this place