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Hours
Regular Hours
Mon - Sun:
Extra Phones

Phone: (830) 609-9030

Payment method
amex, discover, master card, visa, all major credit cards
Price Range
$
Neighborhood
Downtown New Braunfels
AKA

Friesenhaus Llc

Restaurant

Categories
German Restaurants, Restaurants, Take Out Restaurants
Other Information

Parking: Lot, Private

Wi-Fi: No

Bike Parking: Yes

Attire: Casual

Good For Groups: Yes

Good for Kids: Yes

Wheelchair Accessible: Yes

Take Out: Yes

Cuisines: Take Out, European, German, Continental

Alcohol: Beer, Wine

Takes Reservations: Yes

Outdoor Seating: Yes

Price Range : Below Average

Reviews

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anthony.rasten

09/20/2012

Overall
DO NOT EAT THERE!!! - I am a G...

DO NOT EAT THERE!!! - I am a German and the Food Sucked it did not taste any think that my mother makes/ But that not all i want yesterday for a b-day dinner, and the manger comes up and tel usl that we are not aloud to bring in outside cake and if you want to eat the cake there it 1.50 a person Really, After that we got the food when everyyone was finish we asked for the checks and the waitress got them gave it to us and then we say the 15% grat. and then want a tip no thats good. The waitress service sucked she was very rude and didnt show could customer service. WARNING DO NOT COME HERE!!!!

xeniak

09/20/2012

Overall
despite bad reviews i went to ...

despite bad reviews i went to the friesenhaus and what was i thinking! omg so rude, the waitress and owner gave us nasty looks and made us feel unwelcomed. i am german and this place is an embarrassment for all germans. :-( food wasn't good either, never going there again!

ameeracle09

09/20/2012

Overall
Horrible Service By Brittany

I attended a Birthday Dinner at this place on yesterday! Although I did enjoy my Dinner, the customer service provided by Brittany, a waitress that worked there, was horrible and ridiculous!!! She wouldn't let us bring in a cake for the Birthday Girl. Then she got mad that we refuse to pay tip b/c our friend Kim brought the 15% gratuity to our attention! She snatched Kim's credit card then threw the receipt at her! Her manager backed her up! This was the worst customer service I've ever seen at a restaurant!!!

alesiar

09/20/2012

Overall
Worst restaurant experience of...

Worst restaurant experience of my life! Waitresses and owner are very rude, I am still very upset over my experience and can not understand how this restaurant survives. I should've read the reviews before going there, spend way too much money on terribe service and horrible food. This place is a nightmare. You will definitely regret going there.

ebates65

04/27/2012

Overall
I love the rolls and love the ...

I love the rolls and love the fact that they have German lunch meat that they order from Chicago. Their desserts are excellent as long as they are fresh and not the ones that have been sitting individually sliced on small plates for 2 days. As for the meals...hmm...very hit and miss. The spicy Texas schnitzel was just inedible, and the Hawaii Schnitzel was too soggy with not much flavor. However the Friesen-toast was delicious with toast, sauerkraut and melted cheese. Service was mediocre at best and one of the owners told me that it has been a challenge to find good waitstaff. After eating around town I have to agree with her. The entertainment was fun, and my group seemed to really enjoy themselves. The beer was guzzled and the Gemuetlichkeit was plenty. I would go back to try other dishes because they do have an extensive menu, plus I like all the German products in the front of the restaurant. I just wished the service and certain menu items were better..

jimdana3000

06/17/2010

Overall
WHAT A DUMP!!

THIS IS THE WORST RESTAURANT I HAVE EVER BEEN TO. I visited this restaurant in June 09' and my experience was good so I decided to take a party of 8 to the resturant June 10'. The food was absolutly horrible. I ended up eating my sons plate. 7 out of 8 meals were not good. The cabbage was mushy and the food was quite bland. The food was also WAY over priced. Average plate cost was $16.00.The server, a young gentleman who had a hard time with his English, was VERY, VERY rude. Not the fact that he messed up our order but as the food came out my wife's dinner was cold. She took 1 bite and asked the waiter to take it back. Not only did they try to charge me for it, but also questioned me why I didn't like it and tried to tell me there have been no other complaints all night. What??? Some people have all the nerve.And what really put the icing on the cake was that as my niece and nephew were walking out of the restaurant the server began to curse them out. WTH!!! Im glad that my niece didnt tell me till after we left.I don't know what these people were thinking!! *NOTE** My review is based on an educated non-biased opinion. I give credit were it is due but unfortunately this isn't that time. I wouldn't recommend this place to anyone. Wish I would have read the reviews BEFORE I went.

JP
Jacki P.

01/18/2009

Overall
Wow! What a great place!

We went to this restuarant because the german restuarant by us closed down. We looked it up on the internet and saw a couple of good reviews so we decided to drive the 28 miles to try it. Boy, are we glad we did. Not only is the food and service excellent, the atmosphere and entertainment were great! They have live entertainment every Friday and Saturday night. What a treat! We had so much fun. We had our parents from Illinois visiting and they had a blast too! I would recommend this place to everyone who likes good food and fun. We will be going there again and again!

mamhud

09/25/2008

Overall
Phone conversation

I was trying to get an avg price per plate over the phone. The guy didn't let me speak with any one else not a manager or the owner because he didn't understand my question. He continuously interrupted me and never answered my question. I couldn't tell you how bad or good the food is because the customer service to this place automatically turned me off. This place is a joke and they have horrible customer service.

jkrempen

11/21/2007

Overall
excellent german restaurant

Really great food and great atmosphere--from Tucson and have gone there twice and very pleased with food and friendleness of owners--service great

barchen36

11/07/2007

Overall
Dining at the FRIESENHAUS

Upon entering, greeted by a very friendly young lady, dressed in a dirndl. The display of cakes, in the first show case was quite good (Quite tasty as a desserts). We dined on the Short Sausage Plate and a Wurst Plate, The food was good, service great. Upon leaving we stopped by the bakery section and bought six Br��tchen for breakfas,tomorrow The bir selection appeared quite good. My problem, I am taking medication, otherwise I would have indulged. It is well worth a return visit.