Service terrible. People are rude and not customer friendly. No compassion for medical problem whatsoever. Will never consult them again.
New Braunfels, TX 78130
From Business: *Large Selection of Frames- 1 Hour Service Available*Lenses Replaced*Polarized Lenses We have been a full service retail optical shop since 1983. We pride our self in quality and customer service. We stock single vision, bifocal, trifocal, and progressive lenses. We also carry polarized, transition, and thin lenses...anyth…
948 Gruene Rd Ste 120New Braunfels, TX 78130
From Business: Welcome to Cosmedical Esthetics, where professional skin care and peace of mind go hand-in-hand. Located in the safety and comfort of The ENT Center of New Braunfels, Cosmedical Esthetics is dedicated to the notion that each person’s skin care needs are different, and the service we provide reflects that. We customize our …
8. Comal Drug
544 N Union AveNew Braunfels, TX 78130
From Business: Our professional Pharmacists Raymond Mendez, Jr. and Dennis K. Rust are both Compounding Specialists and deliver the very highest expertise in their field. What we do: Comal Drug has a wide array of Durable Medical Equipment- Wheelchairs, Walkers, Diabetic shoes, Wigs, Hospital beds and Nebulizers. We specialize in providi…
1395 Sattler RdNew Braunfels, TX 78132
From Business: Your local Good Neighbor Pharmacy (GNP) is your one-stop shop for prescriptions, health information, and friendly service with a smile. Our warm, hometown service comes with great prices, too! Each of our caring pharmacists is highly trained and ready to fill your prescriptions and answer your health-related questions. The…
945 Loop 337New Braunfels, TX 78130
From Business: Adult and pediatric AFOs, KAFOs and SMOs, Custom and off-the-shelf LSOs and TLSOs, Foot orthotics, UCBLs, Fracture bracing, Knee braces, Upper extremity braces, Scoliosis braces, We can design the simplest brace to the most sophisticated orthotics.
1528 Common St Ste 5New Braunfels, TX 78130
From Business: Digital Hearing Aids and StylesDIGITAL signal processing technology is the most sophisticated hearing aid technology in todays market. All hearing aids provided at Estes Audiology are the latest advances in the industry.The range of technology is varied and recommendations for which type of digital hearing solution is best…
The Inogen One G4 is amazing. Thank you Inogen for making my life better for me and my family. The G4 is very mobile.
Minute Medical Supply is a great company!! Terri received medical orders from my mother's doctor and rushed her supplies to her. My mother moved to Austin 3 weeks ago. She is homebound. We needed oxygen, a nebulizer, hospital bed, and inconstinance supply. Minute Medical called to consult with m…
Placed on hold for over 10 minutes and all I wanted was the fax number. Also, their website was not accessible for referrals. Bad business practices.
Horrible customer service and Maria doesn't return calls. My Dad who is 88 has been told week after week that his scooter is coming next week. Where's it coming from China? Are they making it in some warehouse on the moon? I know this is exaggeration but to an older person, it means the opportunity to stay active. Older people have to rely on these companies. Put your customers FIRST! Get back and explain the delays not further the wait by putting them off with the same stupid "next week"!! Maria- return your messages-i called and left you a message AND gave the message to one of your co- workers so I know you got it even though you "stepped out of the office!"
My daughter is on oxygen for chronic respiratory failure and is on isolation due to life threatening risk of infection. Edge Medical consistently gave us wrong supplies, oxygen tanks that were not full, etc. They also did not provide medical equipment that was requested by Dr. They lied about our records, said they didn't have them or they weren't up to date, etc,etc. They are rude beyond belief and highly unprofessional!!!!! But i think the worst was when the girl bringing in equipment tells me that she was bringing it from another patient's house, and that she was going to take my daughter's faulty one to another patient's home. And to top it off, she asked me for wipes to wipe it down. Seriously??!!!! Let's just help these germs along!!! The list goes on and on!!!!!! My daughter's Dr is fed up, as am I, therefore we've changed company's!!!!!
I wish I could put 0 stars. I have been waiting on Maria to call me about my new wheelchair for weeks. The struggled to find my info. Worst customer service ever. The man running the retail business is a jerk. No remorse for failing completely. I will find someone who wants to do business.
My doctor's office faxed them over my paperwork weeks ago. I show up with another copy in my hand (just in case) and they still say they needed 3 or 4 days to process. Ok, it's yet another 3 weeks later and I still haven't heard a word from them. Finally, I call and they say they can't read the lab report. Really? In 3 weeks you couldn't call to tell me this? Bad service.
They tried to bill me after insurance paid in full. Payment was not posted on account. Now I find that they are billing on insurance for dates and items I haven't ordered. I am sorry I ever got involved with them.
They say they fix all items u buy from them. Liers. I gave them all information about the wheelchair. I needed new brakes for husbands wheelchair. Never heard back from them. I called 2/3 times a week. Going online to order from company. U guy's r in business to help people with disabilities. Mayb u better get out of that business.
They loss all paperwork submitted and told us there where no records of patients Crazy!!!! Very unhappy
Avoid this company like the plague! This outfit is arrogant and not responsive to the needs of the patient. If lucky, you MAY get mediocre service.