VERY rude reception staff! Tried to call their office to let them know I was going to be about 5 minutes late to a 7:55 appt. They don't even start answering their phones until 8:30!!! Their is no way to email them either. They said they will have to "work me in". BUT when I have gotten to my appts. on time I had to wait 45 minutes before they even took me back. No apology from them about making Me wait! BUT Dr Arthur and his nurse were extremely attentive and helpful. Their expertise and professionalism was great. I would consider coming to this practice again (if their services are needed) due to their professionalism.