I got my car back and they left a spilled beer bottle on the carpet while they had it in the shop overnight.. I saw the employees chuckle and point at someone as i explained about my complaint as if they knew what was going on. Brought it to the managers attention and he told me no such thing would happen here. I asked why the trash cans are full of beer bottles of the same type as what was left in my car ?? I asked for the owner, he was another arrogant jerk and denied everything. Bunch of alcoholics parting in the shop after hours or while on the clock is not my problem. Have respect for other peoples property. This aint over.
The WORST EXPERIENCE EVER! If I can give a ZER STAR RATING I WOULD... I've been trying to get into a car through this Rey guy for a week.. last week I came in and inquired about a few cars with money in hand.. Rey was not there.. I came back yesterday 7/24/2017 he was not there.. so I went back again he was FINALLY there and he tells me I can't test drive u till 2:30-3:00 pm that evening because he didn't have any dealer plates to test drive with .. so I left and came back at 3:30 just to give him time.. he was NOT THERE.. so I ask the lady what's up? where did he go? She was unsure and said he'd be back for 5pm.. OK THEN she tells me to come back today 7/25/2017 and according to google they aren't even OPEN TODAY.. SMH they are so unprofessional, you can ONLY test drive when the dealer plates are there and then when u ask for he key to start the car they follow u and watch you when the cars don't even turn on half the time.. you ask the ladies that work there questions AND NOONE KNOWS ANYTHING.. only REY who's NEVER THERE to conduct any business... So thanks for NOTHING COTTAGE STREET MOTORS.. I would never recommend anyone to you.. and for these problems I will deffinitly be taking my service elsewhere.. GET IT TOGETHER...
I am absolutely in love with my new CR-V! I needed a new car and my boyfriend told me to check these guys out first. Their reviews on here, and other websites, were really good so I really felt like I could trust them. The car itself was spotless, the previous owner definitely took great care of it. Andy, my salesman, said that's type of cars he tries to get to sell to his customers. They aren't trying to buy a cheap/junk car at some auction and turn around and sell it for top dollar. And it really shows, my 2008 car looks like it's a brand new car. I took the car for a test drive and it felt like it pulled a little bit to the right so I let Andy know and he said no worries, he'll take a look at it and do an alignment. (And he did!) I bought the car that day because it was perfect for me and the service and honesty I got from Andy really sealed the deal for me. I wasn't available to come back to pick it up for a week and Andy said that was fine. When I came back to pick up the car everything was all set for me; it was registered, inspected, my plates were on, AND it was running with the AC going! It was completely ready for me to drive away. I seriously can't say enough positive things about this experience! Buying a car isn't always fun, especially when you are replacing one because of an accident but Andy, and the whole Ralph's team, really made it easy for me. Thank you again!
Good Service! Mario did a good job, and very professional service!
Exceptional service, very pleased with the whole experience. Michael was very helpful and pleasant to talk to.
My experience with Joe's was all positive. Don Gomes was friendly and helpful. Financing by Manny was easy and painless. I highly recommend them. Came in on Wednesday and drove off in my new truck on Friday...highly satisfied.
I had a great experience here. Donald was the best sales guy ever. Really worked with us on every aspect of the purchase. I shopped the car on the internet. No one came close to the price for the same car and they filled the tank.
Great staff, great service. Very friendly. They even offer me shuttle service to my job when my car is in for service. No complains here.
Best used car salesman in newbedford. He is that man! I rate him number one for selling me a great car 3 years ago and it is still running thank god for d and auto sales thankfully Darlene Soares
It was a refreshing experience. They were not your typical used car guys. Very professional. Jeff was courteous and accommodating.