Horrible Horrible Horrible. PLEASE READ IT IS BAD. Pervert and his junk yard full of junk cars and drugs addicts.I shut my off at the gas station next door to Furtados .Well after i came out pumped gas my car would not start. Well 1 the guys that work at Furtados asked me what happen. I told him it won't start.He suggested to get it next door and see if they could help. Next came 3 guys and a kid the mechanic sat in my car steered while they pushed car next door. I should of just said no after seeing the place cars outside were smashed up and flat tires. The windows were boarded up i was tole because the owner rips people and has enemies from cheating and ripping off so whenever fixes the windows they break them again so he leaves them boarded up.After my car was next door to shop there were 3 guys looking at it and i asked how much is this going to cost. I felt the presence of someone staring at me sure enough i turn around i catch the owner Simon Furtado starring at my lower side aka my butt. I said excuse he looked up startled that i caught him he tried to play it off.. He said come inside office we can do paperwork if you decide to have car repaired. I went in told him i need to know how much and what is wrong with it. Simon agreed to call and let me know the whole time he was looking at my chest when he thought i was not looking.I felt uncomfortable i got up walked out calling my ride to come get me..2 days pass no call the 3rd day i call ask Simon whats going on he tells me your car is done we tried to call but no answers which was a lie. Simon tells me needed gas pump and the gas tank was no good also the car needed tune up. So i asked how much it was and he then said oh no i said it's done.. Well i was kind of like what the hell i never told to fix until we talked about it and how much. Simon tells me $958.00 for repair when he said that i almost fell on the floor. Almost $1000 repair without even telling me.I told Simone That he was in the wrong because i feel cheated because he never called. Simone tells if that's the way i felt never come back again he gave me a break,Well pissed i pay leave i don't even get mile down the road car shuts off in middle of rt18 . I was stuck in the low speed lane on highway. I was mad that called Simone of course no answer. I have triple A come pick car while the police were blocking highway off. I felt so embarrassed. I have tow truck driver take back to Simone Furtado he acted like he wasn't there i seen him go in office as we were pulling up. I walk into the back i heard talking i walk up into and 1 of the mechanics and another guy doing cocaine one guy was sniffing off a hood of car and when they seen me they were like oh my God we re sorry . Now i am ready to flip out i went to Simones office door and knocked and knocked no answer...The tow truck driver tells me to let him take the car to his shop and take a look and he would drop me off on the way. So me crying and upset tell him ok because i was and still very upset..The owner of that shop calls the following day tells me there in was not a new gas tank but old one and even the pump was used it had junk yard numbers from a Goyettes think thats how it's spelled. didn't even put new parts at Furtados Dirty Thief Simone said that Pervert..Sorry for my long rant but people need to know that place is stealing by lying and they have drug addicts working there and if you are a woman stay away unless you want to be rapped with your clothes on..I have filed at civil court and since then Simone has tried to call me leaving messages saying he is sorry tat he will help me out. Well too late i had the other shop take out the old parts and take pictures and i have Simones receipt saying all the parts he put in are new.The new shop has also wrote me out a letter in the labor receipt area saying how the parts are in fact from a salvage yard and not new. So please learn from my experience do not become a victim like i did..
I would advise anyone and everyone to stay far away from this place if you are planning to buy a car or have one serviced. The Poor owner is never there and the guys that he has running the place are liars and do not know what they are doing as the one mechanic tole me that he hates his job and could care less about the place..I bought a car there for my daughter long before I knew any of this. I was referred to go there by landscapers that cater to my yard..I buy the car for my daughter to later find out that it was involved in a serious accident that was covered up to make the title clean.The oil pan had a hole in it that they patched up with an epoxy that came adhered causing the oil to come out on the highway causing the motor to blow up. I had the car towed back because it was only 1 week after purchase.. The owner became very furious and was swearing and throwing things at the mechanic in front of me and my daughter...It took him 3 weeks to fix the car..Well he told us he replaced the motor but it was a lie
As per other reviews I read, I purchased a vehicle from top gear auto and they did not fix what was agreed upon. After taking the vehicle to a real mechanic, this was discovered
I bought a car two months ago, not even after having it for a week my engine light came on and my car had a constant misfire. I brought it back in to Jax immediately since it came with a 30 day warranty, in which I have learned the hard way his warranty's mean nothing so don't be fooled by it! After paying $8,000 for a car and after brining my car in close to a dozen times (even though he never says no don't mean he actually works on it!!). He is the only mechanic that I know that fixes your car and can never tell you what he fixed nor provided you with the paper work on what he has done. My engine light is still on. Jax stated it was my fault because I should have been using Sunoco Gas that's why my engine light keeps coming on every week after he (Resets it). After takling it to a real mechanic from a dealership I found out that was just one of the many lies I was told in order to avoid fixing the real issues. I am now stuck with this lemon, I would not suggest buying a car from Top Gear Auto unless you want to take the chance of being in my shoes and being out 1000x's. (Not many reviews on this company so far but that's because it just opened a few months ago and was formally knows as Ray's Auto) Don't be fooled do your research before you even think of buying a car from them!!
Friendly people and the parts guy is a fountain of knowledge.its a pleasure to get the right part the first try at a fair price and know your getting top quality factory parts.