What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I was glad when these guys opened up they seemed really nice, did some work for me fair price, then i had some more work done it had nothing to do with electrical yet when i got my car back the craziest thing happened when i turn my lights off the horn goes off ,so i called them up they said bring it in, took them a week and 3 calls they said it was fixed ,it was not now i know why they never kept me informed because they never planned on fixing it, they tried to tell me it was the fuse box got wet,HOW? they said they replaced it, they didn't they lied right to my face, what they did was pull the fuse for the horn. be warned
I've been bringing my vehicles to Preston ever since I found out they existed and every time it is the same story -- honest, fast (but not too fast!) quality work. They go the extra mile in all departments and have exceeded my expectations repeatedly. I couldn't recommend them more.
Professional and fast! Owners and the mechanics were extremely knowledgeable and the price was very fair. All and all, A+ service. Highly recommend!
Place is very unperfesonal. Drove my truck to them and they charged me around 400 dollars to fix my problem. They said the did a tune up when the original plugs where still in my truck. Truck still runs rough. Didn't fix my problem. Not happy. I don't recommend anyone comeing here.
Had a very good experience here. My car was taken right in, diagnosed, and repaired in less than an hour. Prices are very reasonable. Would and will be recommending friends and family to J & D.
Awesome Work. Took My Monte Carlo there to have the radiator replaced, had it done in under 3 hours and back on the road the same day. I dropped it off and they gave me a ride back to my work. They had the best price in town too. I got quotes from 7 different place and his price beat them all. I will definitely be going back when I need more work done.
never had a problem, always good solid work, if he makes any mistake, he fixes it. Old school for sure, but they get it done. When you have to wait for spot to get in, they must be doing something right.
We have been taking our vehicles to Matt for about 4-5 years now & we're always amazed when he calls us the same day to pick it up! His mechanics are top notch professionals & his prices are very fair.Preston Automotive is our one stop place for timely repairs, very honest & reliable price quotes before the work is done.Complete upper/lower ball joints that would cost a thousand in many other places are hundreds cheaper here, the brakes & rotors are high quality lifetime guaranteed parts.Matt will explain in great detail your options & prices, just can't find this type of hometown service anywhere these days!If you need a good, reliable & efficient mechanic Preston Automotive should be your first call too.Thanks for all you do Matt!Carl & Regina
Preston Automotive is where I take all of my vehicles! They are fair in pricing & go out of their way to make sure you are satisfied with your repair. The owner is always helpful when you have questions or need advice. I think its the best place to take your vehicles!
Reported them to the Better Business Bureau, Michigan Department of State Bureau of Information Security & Attorney Generals office. Here is why: Took my truck to get diagnosed, staff told me they were too busy to please bring it back in 2-3 days. Then they changed their mind and said they would look at it for me but no work could be done on it since they were so busy. I call them back 5 hrs later to find out they went ahead and did work to the vehicle (with "top of the line" parts) without calling me with an estimate or informing me. I asked for price - could not give it to me. Called the next morning - still no price available. Go to pick up the vehicle and they wanted $395.20 for spark plug/wire change. If they would have called me and told me what was wrong with the truck and how much they wanted to charge - I would have told them NO WAY. I know how to perform that maintenance to my vehicle. They do not act like an experienced car garage - more like rookies! Experienced car professionals call their customers with a quote and inform them of what needs to be done BEFORE doing the work and expecting the customer to dish out almost $400.00!!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.