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insurance
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New Baltimore
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Reviews

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LM
Linda M.

07/26/2017

Overall
Professionalism

I have been a patient of Dr Filipov for 5 years. On my first visit I had a full skin exam. She recommended I go to a Plastic Surgeon to have a mole removed. As it turned out on my first visit, the mole she said to removed was in initial stages of melanoma. Since then I've had another removed that also showed signs of it. I have hundreds of moles so for her to spot the dangerous one was not just luck. I feel like the Dr has helped me dodge a major bullet not once, but twice! She also has the best professional bedside manner and seems to truly care about me. I can't say enough wonderful things about her. She treats several of my family members too.
I see some people complained about wait times. The office seems to be improving in that area. Frankly I am willing to wait for a thorough doctor who is great at what she does. There's a reason her office is busy, she is excellent at what she does.
Thank you Dr Filipov, you are amazing!

KS
Karen S.

12/06/2016

Overall
Expertise
Facility
Professionalism

I just returned from my first visit here. I found the staff friendly and very willing to be open and discuss my questions very thoroughly. Even as a new patient, the wait time was very reasonable.

FC
Fcm C.

09/21/2016

Overall
Expertise
Facility
Professionalism

I have been there a few times. Last year they checked a mole on my daughter's back. Our pediatrician suggested she get it checked. I asked if we could just remove it instead of checking it every year. The pediatrician said sure. I make another appt this year to have it removed and tell them what I want. They have her file because she's checked it before. My daughter is excited; she hates this mole. We get there and wait about a half hour only to be told they won't do it because of the type it is. They knew what it was and let me make the appt anyway.
My other problem with them is that I called and made an appt to have these red "dots" removed. I get there and wait about an hour just to be told they only do that in their Grosse Pt office. They totally wasted my time. I told them exactly what I wanted. They still made an appt knowing it wasn't done there. Grrr.

JL
J L.

04/23/2015

Overall

Visited twice for wart removal and was advised that monthly/periodic appts were common with warts. I decided to visit a different dermatologist in Troy and after one visit, the wart was removed by freeze dry application. In my opinion, this office seems to except routine visits without correcting the problem.

finaltouch

01/20/2013

Overall

Don't go! I arrived on time for my appt (Dec 2012) with 3 other people. The waiting room didn't have a single seat left. I asked if maybe there were chairs in the exam rooms that we could bring out into the common hall area (or somewhere!!), and I was told that we couldn't do that because it was a fire hazard. WE WERE EXPECTED TO STAND IN A 6X6' AREA AND WAIT TO BE CALLED ON. Myself and a gentleman with a cane left. Soon after I requested my records and I'm never going back. This is someone in the medical field that is not interested in the care/comfort of her patients....she doesn't deserve the certificate on the wall. I was upset for days. Got a phone call from office manager apologizing, but she offered no resolution for future situations so it meant nothing.

thebeersnob

08/25/2011

Overall
Agree with the only other revi...

Agree with the only other review. I would be happy with an hour wait. First time close to 2 hours, 2nd time, 3 years later on a referral from my Dr. Just over an hour and a half. Went back this week for a follow up on my problem, again waited 45 minutes in the waiting room past my appointment time... What a joke.. Waiting room was jam packed each time. I would recommend any other place then this office.

findanewdoctor

12/28/2010

Overall
find a new doctor

12/10/2011 DO NOT WASTE YOUR TIME WITH THIS OFFICE FIND ANOTHER DOCTOR, ONE THAT RESPECTS YOU AS A PATIENT. Eastside Dermatology over books appointments, wait times on avg. are one (1) hour plus, office staff is completely clueless. make sure your referral is up to date. they will make your appointment even knowing your referral has run out, and then, when you show up on your appointment after waiting 3 to 4 weeks and a hour plus in the waiting room, they will tell you they can't see you because your referral as lapsed and that you need to get a new one before they can see you. The office staff will not return calls and they are completely inept and rude. Eastside Dermatology is completely mismanaged. If I ran my department at my work this way I wouldn't have a job. DO NOT WASTE YOUR TIME WITH THIS OFFICE FIND ANOTHER DOCTOR, ONE THAT RESPECTS YOU AS A PATIENT

Details

Phone: (586) 648-6299

Address: 32743 23 Mile Rd., Ste 230, New Baltimore, MI 48047

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