I was referred here by my dentist as I had a non-painful fractured tooth, and wanted an implant. I was seen by one of the dentist. She off course prescribed the treatment plan of extraction, followed by implant..for $3,729. That is without the crown offcourse. She then went beyond what I had been sent there for, and additionally prescribed another 4 hours, at $300/hour, of dental cleaning by "her" dental hygienist.. Total cost at this point $4,929. It dawned on me that, I had not been referred to her for this issue, and more importantly, that I had just been seen by my dentist, and "his" dental hygienist, and they had not felt the need for $1,200 worth of "special" cleaning. Being in healthcare myself, I recognized what she was doing and refused the cleaning, and complained to my dentist. He encouraged me to stay with her. I did. My extraction reminded me of an old western, with the town barber pulling out a cowboys tooth, it was that bad. Finally, I had, had it with her, and her greedy office and got an Oral Surgeon on my own, who was great. I would strongly recommend against the use of this practice. If she had been a physician, and I had been a Medicare patient, I would have filed a complaint with Medicare. As dentist are mostly cash, and are not very tightly regulated, you really have to be careful. To add to the other woman's complaint, they pulled the same thing with me..wanted a check for $2,000 two weeks before the implant and never even bothered to check with my insurance. Just a total joke. Very happy with my implant...FROM SOMEONE ELSE!!!!
The staff is nice. I don't like their billing practice of making you pay the full amount upfront and waiting for your insurance to pay them before refunding you the insurance payment.
They have a new young lady in billing. Stacy was great with my billing!