I had my dog there for grooming When my husband picked her up The owner was to cut her hair as he was walking out the door. When I seen her She was all chopped up her ears were uneven as well as her nose area I took her back and the owner took her to the back grooming area. I went back to area and stood there watching. The owner didn't see me watching. She grabbed my dog by her tail lifted her off table feet dangling off table.She then turned my dog around very aggressive and grabbed her by her nose and said in a very aggressive voice for my dog to stand still mine you my dog wasn't even moving I watched it all!! I then went into room told her to get her hands off my dog and took my dog off of table.I was shocked to see how the owner was treating my dog I have gone there for years. All I wanted was a good haircut for my dog and here she is being abused by the owner!! As I was leaving the owner said to me I Hope whoever you get to groom her that you stand and watch them groom your dog I told her I will because now I trust no one !! I did ask her why she was so chopped up she replied it was a new groomer I said then she as he owner should be over seeing this new groomer. I feel the owner she was very angry That I bought my dog back and took it out on my dog!She was very angry and aggressive with a 12pound dog shame on her and her business I would think twice about taking my pets to this place
Once again Klair Kennels took great care of our Buster while we were away. Buster needs some little extra attention and they always take wonderful c…
We had our Basenji with Homestead Kennel for 10 days. Sent two 21 cup containers of his dog food. He was only fed about 10 cups of food, went from 24 pounds to 20 pounds, had open wounds on his leg and hind. Slept for almost 3 days straight after returning home. Our pup came home filthy dirty, smelled horrible, and was very distraught. As others have stated, if you love your dog please Do Not Take your dog to this kennel!!
As a caring dog owner and animal lover, this is the ONLY place I'd bring my dog for grooming in the Lehigh Valley. I have a wonderful show dog and personally I wouldn't trust him to anywhere else in the Lehigh Valley. He's a mountain dog and loves playing in the mud...so the day before each AKC show I ALWAYS bring him for a morning of bathing, brushing, paws, nails, and grooming at Homestead. The results have been nothing short of amazing...and apparently the show judges think so too. In his first four weekends of showing, with Homestead doing the grooming, he is two-thirds of the way to his championship! If you know that feeling of seeing your "little girl" coming down the stairs all decked out and beautiful for her senior prom, you know how it feels when I pick up my mountain "mudhound" all beautifully groomed and ready to show. The owner and staff at homestead are lovely folks. They often give me lots of great tips and advice on grooming, showing, training and just about everything dog-related. Even better, they always treat my dog royally, with lots of attention and affection...so a trip to the groomers is a fun morning for him. When I bring him out of the my van from the Homestead parking lot, he almost drags me through the front door. I highly recommend Homestead Kennels!
My yorkies were there for 5 days. I wrote directions on feeding my dogs along with there food. Well they never feed them the food or treats. Used there own good. Do now my female is very ill. Took her to the vet for blood work and now on meds. That place always smells and the dogs are always dirty. Never again. Pls don't go there if you love you pets. Nancy the owner should listen to directions and stop talking nonsense to people. Also when you leave a message it takes days to listen to them as stated by one of the workers.
My German Shepard stayed here for 7 days. When I picked her up and brought her home I noticed she was all full of dog urine. I called the kennel and they said she must have peed on her blanket and laid on it. Really? She never !!! Does that at home. My dog smelled so bad of Pee and had yellow stains on her white coat. They said they couldn't fit her in to be groomed that day. I said u must !! After a lot of resistance they let her come back to b groomed. I figured out that they must hose down the pee in the kennels and then let the dogs lay in Pee since all the dog kennels are connected and there are no raised beds for the dogs they lay in it in it GROSS!! I felt bad I left my dog there. I didnt bring her there full of Pee !! I don't want her back full of dog pee !! She is a clean dog and had no choice but to lay in other dogs pee :( . Looking for a new kennel. Don't bring you dog here !! It also smells horrible like dog pee!! I should have know better !!! Very unsanitary.
Took my dog for a trim and gave distinct instructions on how I wanted it done.. I was shocked to see when my puppy was brought out. Instead of a trim as requested they had given him a close to skin haircut, when asked why their response was that they forgot to look at their note. My dog has come back with an ear infection before from these people but I gave them a benefit of doubt. I will never go back to this place again and will never recommend this place to anyone as well.
This place is always dirty, smelly and has rude staff ! You make an appointment and they keep your dog for 4 hours at a time in which she is thrown into a cage and in between your groomer is doing other dogs at the same time. Grooming takes 1-1/2 hours . You can't tell me your dog get any attention at all. when I bring my dog home afterwards she runs under the bed and shakes and won't come out. THAT IS NOT NORMAL! I have only been there 4 times ,I will never go back, I think this place needs to be investigated.