Soundside Animal Hospital
7552 Navarre Pkwy Unit 3, Navarre, FL 32566
We have been going to Dr. Escuriex For approximately 15 years with our pups, but after yesterday's treatment by one of his staff we are considering not going back. A young lady (short blond hair from Kentucky)was extremely rude, sarcastic, when we objected to having our puppy weighed. Our pup had recent spinal surgery seven days earlier and we did not want to subject him to any unnecessary movement and stress. In addition he was urinating profusely which was part of our purpose for being there. After telling her we did not want him weighed she became standoffish, short in tone of her voice and scarcastic towards us. My husband conveyed his concerns to the attending physician. As we checked out both my husband and I noted that she talked to our check out clerk but totally ignored our presence. We are not asking to be treated in a grandiose fashion, but with simple respect and thankfulness for our patronage. Not only did she treat us this way but also did this in front of other customers in the waiting room which was somewhat embarrassing. We on the other hand have nothing but good to say about the doctors at Soundside. And remember ..... One bad apple can spoil the whole bushel.
i just left the office with our furbaby cupcake who had 13 teeth pulled today, they did a fantastic job and she wasnt all drunk, and at a reasonable price! the staff were just wonderful and friendly and answered any questions i had, im a very picky person and i was more than very pleased . cup cake was not freaking out as she sometimes will do . i plan on going bk when i have to , thank you soundside for taking good care of our baby girl!!!