AT&T Advertising Solutions
11249 Gold Country Blvd Ste 100, Gold River, CA 95670
Key Account Representatives: (916) 852-3000
Sales Office Toll Free: (800) 852-7624
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If you are looking for a good place to WASTE your money for NOTHING, Meaning no RESULTS and no customer service like reps not anwsering your calls or calling you back after you leave them multiple msgs, This is the spot for you!
But If your a business owner looking to get you moneys worth for advertising and get treated like a valued customer and not like just another DONOR to a lost cause DO NOT GO HERE.
Plus since there service is so poor they make you sign a contract to keep SUCKING money out of you.
No other business has caused me as much grief as AT&T yellow pages. I have worked with them for 10 years and have received the worst service that I have ever had from ANY business in my life. They miss our ads (I mean we have completely fallen out of our major books), the reps keep quitting and no one knows what is going on. I can't get anyone to return my calls, and I can't find anyone to complain to. The managers don't call me back. The phone rings off the hook. The "other" yellow page company is far superior in service, even though they are smaller. I wish we didn't have to even deal with these people. Thankfully the yellow pages is on it's way out.....
07/20/2011Provided by Citysearch -
I would give them zero stars if I could. Been a business owner for over 25 years and I have never had such bad customer service as with these people. I've had more reps than I could ever count and they ranged from rude, sick, absent and the turnover is tremendous. You get used to one bad sales person and then you have to start all over with another one. Since we downsized to mostly regular listings, it hasn't been so bad. Even the managers are not helpful. Can't wait til we don't have any more yellow page advertising and that is coming REAL soon ;-) because they are going away!!!!