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Business Description
An independent eyewear boutique managed by opticians passionate about the vintage inspired collections they present. Only hand made eyewear lines from Paris, Munich, London, Vienna, and here in San Francisco. Collection includes Vue dc, Andy Wolf, Lesca, Algha, Kala, and Oliver Peoples.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Primary Phone: (415) 661-4201

Payment method
all major credit cards
Associations
American Board Of Opticianry
AKA

West Portal Opticians

Other Email

Categories
Optical Goods, Opticians, Clothing Stores, Optometrists, Contact Lenses
Other Information

Bike Parking: Yes

Wheelchair Accessible: No

Price Range : Average

Parking: Street, Validated

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Reviews

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Elnorro

11/17/2011

Provided by Citysearch - 
Overall
Awesome Glasses

I had been walking by this place and saw the construction going on and got curious and went in. The store has been there forever and I found out there were new owners who live in the neighborhood and were renovating the place. Mark and his wife Jennifer were really fun to talk to and started showing me all the new glasses they just brought in. Wow! I've been looking for some cool retro glasses for awhile and he showed me these glasses from London which I ended up getting as well as another pair made here in the US. You can tell the guy is really into what he does and made me feel like an old friend when I left. A week later he calls me to say they're ready. I have a really hard time adjusting to new glasses but not this time! I got the new digital or whatever they call it glasses and they work like a charm. Hats off to these guys and am taking my brother there when he comes to visit.

Overall
West Portal Optical is under n...

West Portal Optical is under new ownership! We are dedicated to the best customer service and the highest quality eyewear. We hope that you will come in and visit us and see our latest selection of quality eyewear! Enjoy our Half Off Summer Eyewear Sale!

mrsmiss

11/21/2008

Overall
BEWARE OF SMOOTH TALK AND NO SERVICE AFTER THEY TAKE YOUR MONEY!

West Portal Optical took my money in July ----- still has not delivered my glasses.

Please save yourself the time there are many, many hrs. of phone talk - with NO results.

There are many honest optical shops in San Francisco - Paultette the owner will sweet talk you into a high end pair of glasses $300- $400 - this does not include the prescription.

She then bills your Insurance company another 400 dollars.

WHAT A RIP OFF!

Paulette has yet to deliver my glasses, first she lost my prescription, then told me my glasses were ready, this was the Frame is ready ? sill no prescription she wanted me to come in for an eye exam since she lost my prescription - Have tried to get my money back, buy since the receipt reads - NO CASH REFUNDS - I'm stuck waiting for her to fill my prescription that I just faxed her - lets see if I get my glasses in 14 days like she told the credit card company and myself on our 3 way conversation. BEWARE - SAVE YOUR HARD EARN MONEY AND DONT GO WEST PORTAL OPTICAL-

gigi3

08/12/2003

Provided by Citysearch - 
Overall
No Customer service

I have been waiting 4 weeks to get a brand new pair of glasses repaired. The brand new pair of glasses broke after a week. Did I mention that they are sunglasses worn only during the day.
The owner was rude and not at all apologetic.

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