West Memorials direct office phone: (901) 767-0026
AfterHoursPhone: (901) 378-9123
West Memorials and LoveMarkers.com fax: (901) 320-0007
TollFree: (800) 508-6022
Better Business Bureau and Monument Builders of North America
West Stone Works Company, Inc.
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Even though we met under bad circumstances, my daddy's death, they made me enjoy the preparation of my daddy's monument. No matter how many times I called or emailed, they never acted like I was bothering them and were more than willing to answer questions or listen to my ideas. After talking with them, we were able to come up with an absolutely beautiful monument for my daddy! I will never forget the experience and plan to use them with any other "unfortunate" event I have in my life.
My Grandmother received services from West Memorial and has a very strong opinion on them as follows:
&amp;quot;Words cannot express the gratitude and thankfulness I feel for West Memorials. Yesterday, my husband's monument was installed and it far exceeded the high expectations that were in place. It is flawless and beautiful and a fitting tribute to my wonderful husband. The people at West Memorials were not only kind and reassuring during such a difficult time,but they were able to take the vision I had in mind and exemplify it into something I could not have imagined possible. I wondered at first if choosing a monument company of the opposite side of the country would be the best choice, but now that it's done, I wouldn't have it any other way. I would recommend West Memorial to anyone whom has lost someone they love. I couldn't be more pleased.
My wife recently passed away. I purchased the best of the best plots directly next to the newly opened Pope John Paul II shrine...nothing but the best for my wife. Since I purchased the top package, part of the deal was I received one of their flat grave markers free. Not a bad deal, but it wouldn't have been the best so I called West Memorials. I found out that Maryhill Cemetery does not install grave markers after the first frost, so getting the grave marker turned around quick was of the utmost importance to me. I'm very detailed. My wife had been very sick for a really long time so in my head I already knew what I wanted the grave markers to look like. I gave my rendering to Missy West and she worked her magic. The detail was outstanding! The creativity was above and beyond.
Bottom line, West Memorial delivered big time. Both my grave marker and my wife's grave marker turned out fantastic. Missy sent me pictures as the project progressed... I was impressed with the photos she sent me but those did no justice to the finished project. I WOULD HIGHLY RECOMMEND WEST MEMORIAL - hands down best in the business. Thanks Missy. Thanks Paul... you did a wonderful job!
PS - after losing my wife I had a lot of affairs to deal with, so sometimes you overlook some of the details. I can't believe I did this but in my rendering I sent Missy I forgot to put a cross on the grave marker! What a huge mistake on my end! I was just so focused on making my wife's marker special, and meaningful I forgot. Well Missy West called Maryhill Cemetery and ran the design through them without me knowing or asking. As it turns out if Missy didn't do that and they just made what I wanted them to make (like every other monument company probably would have) Maryhill Cemetery would have REFUSED both of my markers. Which means I would have had to have them remade...would have been costly and would have meant they wouldn't be installed until late spring.