VCA Animal Hospitals
At VCA, your pet's health is our top priority and excellent service is our goal. We treat each pet knowing it is an extension of your family. Our dedicated staff of veterinarians, board certified specialists, and technicians strive each day to give your pet the very best in medical care. We understand how important it is to have a local veterinarian you can trust and who, most importantly, knows your pet almost as well as you. With nearly 600 hospitals in 42 States, we've built a network of trusted local animal health providers giving the finest care for the pets in your family. We invite you to get to know our caring staff! New VCA patients are eligible for a FREE First Exam - a risk-free opportunity to learn what makes VCA so different.
We're looking forward to meeting you and your pet and demonstrating our commitment to providing your pet the highest quality care!
All of our hospitals are fully equipped with the latest in medical technology and we offer a full range of general and specialized medical and surgical treatments and services including:
• Advanced diagnostic services (MRI, CT Scan, Radiology)
• Annual Pet Check-ups
• Blood Analysis
• Cardiology (Heart
• Circulatory System (Vascular Care)
• Dentistry (Care of the Teeth, Gums & Mouth)
• Dermatology (Skin Care)
• Diet & Nutrition
• Disease Treatment
• Emergency Care (at select hospital locations)
• Flea & Tick Control
• General Care
• Heartworm Disease Treatment (Canine & Feline)
• Internal medicine
• Lab Testing
• Neurology (Brain, Nervous System & Spinal Cord)
• Oncology (Cancer Care & Treatment)
• Ophthalmology (Eye Care)
• Pain Management
• Parasite Control
• Periodontal Disease Treatment
• Pet Wellness Exams
• Physical Examinations
• Preventive Care
• Puppy & Kitten Wellness
• Senior Pet Wellness
• Spay & Neuter
• Specialty Care
• Surgery & Surgical Services
• Vaccines & Vaccinations
• Weight Loss Programs
• Amphibians & Iguanas
• Chipmunks, Degus and Jirds
• Iguanas, Geckos and other Lizards
• Mice & Rats
• Small Mammals
• Tortoises & Turtles
* Not all types of pets can be properly cared for at every VCA Animal Hospital as some pet types require specialty care. Please call your local VCA Animal Hospital for more information and a referral (if available).
• Caring for your pets the way we care for our own
• Convenient, affordable, preventive nose-to-tail care (VCA CareClub)
• Educational opportunities for pet owners
• Free First Exam for all first time pet visits
• Healthy Pet Magazine
• Home Delivery of Pet Medications
• VCA Big Pet Project
• VCA Quality Care Program
SERIOUSLY!??! A man named "Matt", claims he was calling from the corporate office. I had emailed in my interest in Banfield's Hospital plan, andI had not recieved a follow up call about joining. He said "because of my disappointment, he would 'waive' the initiation fee of $45.00". Then proceeded to say the first payment would be $62.50, and the monthly $39.99 payments would begin in May. This call was days ago, meaning I would be paying for April, even tho he tried to make it sound like I'd be "skipping" April's payment, and $62.50 would be half of the "$45.00" he said "he'd WAIVE." And when I first talked to Banfield in person, there was never any mention of an additional INITIATION FEE. Matt also said the price (from $34.99) had gone up in December (2018). That's not the case ether, because after thinking about the plan, I called Banfield, months ago, and the quoted price of then $34.99, had gone up to $39.99 then, just days after talking to them in the Banfield office just days before.
It’s just my pet, not my child, but I felt there was a sense of guilt that is given to me as I’m in the exam room for me to get extra tests/shots etc. for my dog because of one reason or another. Just don’t feel comfortable when I have to insist on not on saying no to other things offered about my animal that I did not come in for. I even got a phone call asking me if my dog was okay because of the things I didn’t have taking care of when I was there at the earlier date. Again, love my dog but he’s JUST MY PET!
We had just relocated from Panama and took my Blue Doberman there in 1995 for a skin infection, lethergy, difficulty walking, weight loss, diarrhea & refusing to eat or drink. He was diagnosed through a skin scraping (no bloodwork or further exam) with a common skin disease and would require treatment with heart worm drugs (oral meds) twice daily which would be very expensive. We took him home with a week's worth of meds and he died that night. I still live in the same Texas town 21 years later and refuse to ever go to that Vet clinic again! Currently I have a wonderful Vet clinic and they really care about every animal that enters their practice!
I took my sick dog to VCA Animal Hospital, New Port Richey Florida. My dog was "poorly" examined by
Dr. Tina Ferrari DMV.
I was told my dog looked "fine". Over the next few days
my dog became sicker. So....of course I took her to
a different Vet. in the area.
MY DOG WAS SICK AND PUT ON A PRESCRIPTION
RIGHT AWAY, THANK GOD!!
It seems to me that some of the VETS. are just doing
it for the MONEY and NOT CARING FOR THE ANIMALS.
ANIMAL LOVERS BEWARE
My veterinary clinic of many years was bought out by VCA, but the original owner stayed on as chief vet with the intention of maintaining some control over the way things would be run under the new administration. The first and most jarring change was the alarming increase in prices in what was a low-income neighborhood where it was a burden on most pet owners to give their pets good medical care to begin with. Within months the fees had escalated to uptown prices and out of reach for most of the poor people in the area.
To the dismay and consternation of the former owner, she gradually began to lose control of financial issues and the quality of distributors with which she was allowed to deal. As time progressed, and the quality of care deteriorated, prices escalated, and the clientele evaporated, it became obvious that VCA was not in business for the benefit of animals, but for the benefit of lining its stockholders' pockets.
With great difficulty and perseverance, the original owner was eventually able to buy back the practice and restore it to its former place in the neighborhood--that of providing excellent quality veterinary care at reasonable prices to those in an area where quality care would otherwise be unattainable.
Kudos to a vet who cares about animals, and bah-humbug to the corporate hoarder whose only concern is lining their own pockets with gold, regardless of how many innocent animals suffered and may have died for lack of proper veterinary care because it was out of reach financially!
most people know VCA is a large chain of Animal Hospitals that operates across the US. I have been to a couple of VCA clinics in California and my family has used their services in different west coast locations including Hawaii (can't get much more west than that!) My impressions have always been the same and can be summed up in a few words–suboptimal care at premium rates.
The talent and commitment of the staff varies by location; like any big chain of service organizations, you get what's available-NOT what you pay for. They misdiagnosed my dog's under-active thyroid, which is pretty hard to do since a blood test is all that is needed to determine whether the dog's symptoms are due to overeating, poor hygiene or an under-active thyroid. They drew her blood and then said that her thyroid was fine and to cut down on her food, despite the fact that she was already on a prescription low fat low calorie diet.
When her symptoms did not improve,less than 6 months later I took her to another vet I was told her thyroid levels were very, very low. Now on thyroid medication she's doing great-losing weight, her coat is soft and shiny-she's like a different dog.
VCA should be censured for their lackadaisical attitude towards animal welfare and their outrageous fees. Yes, this is a capitalist society, but taking advantage of people when they are worried and upset about the animals they love is just plain wrong.
Do not trust the life of your pet to these people. Our chocolate lab died because the vet on call was too stupid to turn on his pager. Our dog developed &amp;amp;quot;bloat&amp;amp;quot; at night and no one could be reached. I called him all night long. The vets' home addresses were not listed in the phone book or I would have been kicking their doors down. None of the other vets in our area had a night service. She suffered all night long with a twisted stomach and bowel and there was nothing I could do to help her but to hold her. We were there when the clinic office opened, I ripped into the first vet I saw--they took films and said it was too late to save her bowel---it was twisted around on itself and the blood supply had been cut off too long. Then they gave us a bill for killing her.
By the way, they informed us VCA doesn't do that particular procedure for &amp;amp;quot;bloat&amp;amp;quot; anyway. Do not trust your innocent pets to an organization who limits their practice only to the procedures with minimal risk to them--in other words, highest $$$$$$ for only the simplest care----vaccinations, neutering, meds, wellness exams, dental cleaning...
You should choose a vet clinic that is privately owned for the best care.
Lacking in care! VCA at 1228 W. Little Creek Rd. Norfolk, VA
I was not pleased at all with this VCA hospital after loving my VCA hospital in Washington State. My dog had surgery there for a bump removal and they did not even call to check on her! They scheduled an appointment time for me to pick up my dog after the surgery because the vet wanted to meet with me, when I got there the vet had left early! They never called me with biopsy results I had to call them over and over, at which point another vet finally called me back to let me know the removal was cancerous.
They will also sell you on Simple Guard Flea Topical Treatment-do not buy it!! Read reviews online first! It is greasy and does not work. My dog had an allergic reaction to it and they wouldn't even return the unopened treatments stating &amp;amp;amp;quot;we don't return prescriptions&amp;amp;amp;quot;. I can understand not returning medication that has been opened, but these are totally sealed. I have already changed vet hospitals, but I'm so disappointed I have to let others know-find another vet hospital!
Run don't walk away from this horrible facility. Someone threw a kitten over my fence at Chrismas and I rushed her to this nearest vet. They wanted $1.200.00 for treatment and a 3 day "hospital stay." They demanded all or half down. I gave them $600.00. When I called to check on her 4 hours later they told me I had to come pick her up as they had no overnight facility, told me to transfer her to another city to an overnight facility, pick her up "before 8AM" in the other city and then bring her back to Noah's. They expected me to do this for the duration of her treatment. NEVER was this EVER explained when I signed the treatment plan and paid for "hospitalization." Thank God my daughter who works for the Humane Society was with me or I doubt anyone in their right mind would even believe my story. I picked her up and brought her to another facially that provides overnight care where she is recovering. Like a fool I thought since Kitty was only at Noah's Place for 4 hours that I would receive a reimbursement on my $600.00. I was wrong. They demanded $60.00 more from me so I am in the hole for $700.00. Since this I have read the awful reviews this place gets.They deserve them %100.
VCA ARROYO GRANDE Dr. Steven Dennis
has always been so awesome to my cats and me.
My cats love him. He is so kind and gentle. a little on the pricey side. But they don't do heres you bill heres your cat like a lot of santa maria vets and Pismo has done to me.
I had been a loyal client for 11 years. This past weekend, one of my cats became ill overnight. When I called VCA Animal Hosp. the very next morning to get in to see my regular vet, I was told I couldn't get in until January (a month from now). Really? A sick pet? So on Monday I got an appt. with another vet, different location, and by that time my cats health had declined drastically. They have other associate vets, but it's my experience that they stink. I had a new adopted pet and took her in because she had diarrhea. The assoc. vet couldn't diagnose the problem. Turned out all she had was worms! And to boot, I was charged twice for the exam, which they would not recend. Ever since VCA took over this place, all they seem to care about is your money, not your pet.
This clinic saved my newfoundland from AIHA, caused by the rattlesnake vaccine given by my vet. I was urged by my vet to take her there even though I lived in another state. They saved her and the fatality rate from AIHA is over 70%. Yes their expensive but 24 hr vet supervision and well worth the money.
Though the ad material says VCA Highland's main priority is our pets' health, it's very clear that VCA's main priority is making money. Though it has had some good veterinarians through the years, I see no reason to go there now that Dr. Mask has retired.
I took a Great Pyrenees, a working dog, in for a neuter and got talked into a more expensive version that, it turns out, is primarily for show dogs. It was not presented to me as an "appearance" thing but rather a health enhancer. Guess what? Only dog I've ever had, and I've had dogs for 55 years, who has had repeated problems with a neuter!
And then there was my ailing, elderly cat. I got talked into a senior wellness check to the tune of hundreds of dollars. This wellness check apparently showed nothing, or at least that was what the veterinarian, Dawn somebody, said. And as soon as I had spent the money, she was no longer interested in my cat's health problems at all. Wellness check said he was fine, so that was that. My cat died of hyperthyroidism within the year.
I have no desire to further enrich a vet practice that does substandard work and cares only about money.
This place is very expensive. I received a quote to get my dog's teeth clean for $1300 which included two teeth extraction. I went to Banfield Hospital instead and got her teeth done for $500 which included two teeth extraction.
Be careful and do your research, you don't have to spend that kind of money to get you dogs teeth clean.
My Weimeramer had Thyroid cancer, we were referred to VCA’s cancer doc Susan Ettinger.
We asked that he be treated with Prednison, not Chemo. Dr. Ettinger didnt seem to hear our wishes. We were patients less than 1 month, 3 visits.
By chemo 2 an ultra sound also revealed liver & spleen cancer, Prostrate infection (meds weren't working), Kidney infection, High white blood count
I asked if he could endure chemo & she said he was getting a weaker drug
I return & he has diarrhea "you should give him the meds at home" they say. “Did you give him a pill?” I ask since his meds are home 45 min away.
“No, we would have had to charge you $20” they say. "He can barely walk" I note “well he got up in the back & made it to the waiting room, see”
Our dog was very sick & barely slept. At 7:40 the next morning I took an extremely wobbly & unbalanced dog out to relieve himself. He laid down in our back yard & died.
We think he had a heart attack, & he suffered, we think he was too weak for Chemo.
My dog was lethargic and not eating or drinking for 2 days.She took X-rays and blood work that came out fine. While I waited in the room for 5 hrs my dog became sicker throwing up 3 times which I told them about. She said my dog
was dehydrated so they gave her fluids and some nausea medication and sent her home advising if she got sicker to bring her back for an ultrasound.I brought her to another vet and she was diagnosed with Pravo disease ! A common highly contagious disease a dog can get if they are not vaccinated as puppies! My dog had all the symptoms of this disease but they did not test her for them! WHY NOT! Totally negligent ! $773 dollars they charged and my dog could have died. I also told the doctor I didn't care about the cost do whatever it takes! They were totally aware that it was a stray dog I found and she may not had gotten any shots as a puppy! Please do not bring your dog to the VCA of Cheshire
Have had no problems previously with Dr. Chinn till today. Very condescending and judgmental to a situation we were put into. Offered no solutions or help whatsoever. Inexcusable attitude and unless I receive an apology immediately I will be going elsewhere and making sure everyone knows it.
I have never had a vet clinic so welcoming. My dog, a huge GSD is out of control with anxiety and lack of socialization but VCA understands and makes no judgement. I LOVE THESE PEOPLE. Great doctors, techs and office staff and my big brute of a dog gets excellent care while I don't get judged.