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Believe in something better sm

General Info
At U.S. Cellular, we're not just in the business of connecting calls, we're in the business of connecting people. We believe pride and respect aren't just words, they're words to live by. And we believe the most important thing about your phone is the person on the other end, and we'll work harder than anyone to keep you connected to them. This is U.S. Cellular and we believe in something better. Plus, you can expect more than great wireless service from U.S. Cellular. - Put our network, products and customer service to the test for 30 days with our 30 Day Guarantee. - Change your calling plan at any time during your service agreement without signing a new contract. - Renew your contract and take advantage of new phone pricing before your current contract ends.
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Services/Products
3G, 4G LTE, Accessories, Apps & Entertainment, Camera Phone, Contacts Backup, Daily Perks, Data & Internet, Family Organizer, Family Plans, Free Trial Apps, Gaming Apps, MP3 Player, Messaging, Mobile Internet, Mobile TV & Video Apps, Music & Ringtone Apps, Navigation Apps, Newly Released Apps, Online Album, Phone Deals & Promotions, Prepaid Plans, Single-line Plans, Smart Phones, Tablets, Trade-in Program, Video Messaging, Voicemail to Text, Wi-Fi, Wireless Modems
Brands

Apple, Samsung, LG, Kyocera, Motorola, Nexus, Windows, Android, Huawei, Alcatel, Bluetooth

Payment method
amex, discover, visa, mastercard
Location
Locations in 22 states.
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Reviews

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JM
Joe M.

07/02/2018

Overall
Professionalism
Promptness

Cheap yes!Unprofessional yes!!Criminalk getting your info including your credit card name and phone number no matter if you change it"yes"!If you anwsered yes get metro you are a canadite.

KS
Kathy S.

10/16/2016

Overall
Expertise
Professionalism
Promptness

Wouldn't change anything about this company!!! We get service just about every where!!!! Been with them for 10 years!!!!��������������������

RJ
Robert J.

09/27/2016

Overall
Expertise
Professionalism
Promptness

Very poor customer service, worst experience I have ever had. Very unprofessional, didn't seem to know what they were talking about

BC
Brian C.

04/21/2016

Overall
Expertise
Professionalism
Promptness

I was just online and YP flipped up on my browser. I think my computer has a virus. Also, I once remember hallucinating some man telling me that "the only thing I need was a 'phone book'".

MS
Mikey S.

03/31/2016

Overall
Expertise
Professionalism
Promptness

i wouldnt wouldnt send my best friend to these crooks they lie and steal and charge your credit card card,, haha i stopped payment n still got phone using it as a paper weight there used cellphones are someones elses nightmare

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April D.

07/14/2015

Overall

After paying for service with this company for over three years, I moved to a large city in SC, which this company apparently does not service. Seeing as I still had a year left on my contract, I called customer service to see if I had any options. Their best advice was to change carriers and pay a fee more than 2x my monthly bill. Also the 4G leaves much to be desired. I would recommend just about any other phone company

JS
Jr S.

09/29/2014

Overall
sucks

No service in hurt va at all or smith mountain nlake

DQ
Dorothy Q.

03/27/2014

Overall

I went here last Saturday and I was only looking, the sales team got to me and I bought a somewhat older phone, but thank you all because I can still use it.

MW
Michael W.

02/04/2014

Overall
us cellular 98272

always patient and helpful. I've gotten two phones through these guys.

SN
Sarah N.

01/22/2014

Overall

There are so many thing that I liked in here, there are so many great phones and a lot of them are very useful. I just don’t understand those people wanting new phones when they come out.

DL
David L.

01/14/2014

Overall

Thank you all for making this experience a little bit less tiring than it was. I found this amazing phone in here and I am very thankful to all of you for that.

BB
Bobby B.

12/30/2013

Overall

I love old phones and I can get it from here for the prices that are really reasonable. You have to go back to these places to look back and get the phone that you really NEED.

Overall

What a great store this is. I am really thrilled that they have the phone that I was looking for. That phone is quite rare and it is the only phone that suits my needs.

merinoel

07/10/2012

Overall
use to be happy

We use to be thrilled with our cell service with US Cellular. We have had them for a year now. When I send text messages to my husband, family and friends sometimes it takes 3 days to get there. Other times 5 or more hours. I've had been with other companies and nothing like that ever happened with them. Out 3G is always fading out and where we are we have great signal. We are struggling finachially like a lot of people now a days, and we called them to ask if we could please post date a payment out of our account till the next day, (24 hours) and they said they would, then told us that they can't guarentee service. I mean come on. We have been loyal and pay our bills on time, it would be nice if they would show the loyalty back. But I guess that's to much to ask outta a company. "Be with the happiest costumers in wireless" my hiney! So I guess, if you keep paying your bill on time you will have no problems at all, but once you need help they are not gonna go outta their way for you. Oh and another thing, we were told that there is NO roaming on data, but heaven and behold, we get a nasty gram saying that we are in breach of our contract cause we went over on our 200mg of data, and we get the 5G of data, nope people, if your roaming it is only 200MB so we are NOT getting what we pay for. Nice huh??!! That's about all I have to say.

crystalandrews

10/15/2008

Overall
Horrible customer service. My ...

Horrible customer service. My car charger broke and I found the closest us cellular to buy one at. The car charger was 21.09. A week later I checked my checking account and the sales person charged me twice. I called the number to the monona store- spoke to jordan he told me he had seen on the computer that it was charged twice and he would speek to the Manager (jordan) on what he would do to get the money back to me. He said someone would call me back. 2 weeks go by no one calls. I finally call back (10/15/08) and spoke to the manager Jordan (which was the person who sold it to me) and he told me their was nothing they could do, very rude and not helpful. This is by far the worst customer service I've ever had in my life. So im out 21.00 because of their mistake. I paid 42.10 for one car charger. Never go their again.

idelzuniga

12/01/2007

Overall
cell phone

I need to get another cell phone when i lost mine and they were so helpful.

kol2002

09/28/2007

Overall
kol2002

The U.S. Cellular Agent was very helpful in answering my price plan questions. My cell phone service around here is awesome ! I've never had a dropped call.

Details

Phone: (800) 331-8923

Website: Click here for more information