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United Towing

(9 Reviews)

(928) 526-1839

OPEN NOW
Today: Open 24 Hours
49
YEARS
IN BUSINESS
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Celebrating 42 years serving Northern Arizona! United Towing is Flagstaff's oldest, reliable and most respected towing service.

General Info

Our Mission: United Towing is a leader in providing towing services to our customers by providing reliable and courteous towing services throughout the entire transaction. Our pledge is to establish lasting relationships with our customers by exceeding their expectations and gaining their trust through excellent service by every member of our team. Whether your problem involves the family vehicle or a large fleet of commercial vehicles, you can rely on United Towing for quality attention at reasonable rates that make us the best value you'll find.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Fax: (928) 223-7866

TollFree: (800) 526-1839

Brands
Cadillac, Chevrolet, Ford, United Towing is the preferred vendor for GM, and Honda Dealerships. Insurance Recommended.
Payment method
amex, diners club, discover, master card, visa
Categories
Automotive Roadside Service, Towing

Reviews

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Barry Y.

10/03/2015

Overall

On the second day of our vacation the rental car broke down. The response through the rental car company was pathetic. Luckily the tow truck company they called saved the day. Justin was the man of the hour! He called to confirm my location (he was given the wrong address by the rental company) He then made sure the car he brought to replace our's was best suited to our needs. He listened intently as I vented about the ordeal, already knew what was wrong with the car, quickly made the switch, and all at 8:30 at night an hours drive from his home. It's a shame all companies don't operate like United Towing and have great employees like Justin. Thanks again for saving the day!

claimed iconBusiness Response10/09/2015

You are welcome, Barry. Thanks for sharing your experience here & in other spots online. We count ourselves luck to have Justin as an operator. It seems you have already listed several of the reasons why. Rescuing stranded motorists is his calling, so enjoyed taking the lead and helping you with decisions so you could get on with your vacation. We very much appreciate your business and which you a happy ending to your vacation.

This listing has been claimed by a business representative.
Joe H.

06/04/2015

Overall

I like this towing service. They showed up when they said they would. There driver was very nice and he referred us to a grate mechanic. These are good folks.

claimed iconBusiness Response07/10/2015

Thanks for the kind words, Joe. We were glad to be of service. Safe travels!

This listing has been claimed by a business representative.
s_west

02/29/2012

Overall
Very professional and competen...

Very professional and competent. Driver was friendly and careful with my car. Truck was clean and nice. All around a top notch outfit. Would definately recommend to friends and family!!

Liberty A.

07/28/2011

Overall
I'm very happy with the servic...

I'm very happy with the service I received from United. They were polite and nice on the phone when I called and the driver was courteous and careful with my car. Their trucks are nice and clean too. I will definately use them again. Thank you for your help!!

k_woodens

08/10/2010

Overall
Thank you Thank you Thank you!

I was traveling between Kingman and Flagstaff when I broke down. I tried AAA and was told it would be a minimum of 3 hours before they could send someone out to get me. It was in the middle of Summer- hot! I had no water and my dog was with me. A United Towing truck stopped to offer water and make sure I felt safe and would be ok until AAA could get there. I asked if he could just tow me in. I couldn't see waiting for 3 hours on the side of the road. He called in to make sure it was ok, then loaded me up and we were off. Courteous driver, fair price and I made it to the rehearsal dinner for my friend on time. Thank you again!

sunny_hands

04/25/2010

Overall
These are the good guys!

How refreshing not to be ripped off. The truck arrived when they said it would, it was clean and the driver was nice and friendly. They loaded my car, and took me where I wanted to go. Professional all the way. Thanks!!!

John N.

01/06/2010

Overall
Great people!

I spoke to their dispatcher and she was very polite and helped me out in my time of need! Thanks for the tow!

knicolson

10/06/2009

Overall
Long Standing Repuable Buisness

Over the years I have found United Towing to be a reliable and ethical business. I have called for their services on several occasions and found them to be prompt, polite and helpful. I would recommend this business services to anyone needing a long standing respected business in the community with a reputation that easily stand on its own.

mjrinker430

01/25/2006

Provided by Citysearch - 
Overall
RUDE SERVICE

During a stop, one driver was blocking a university campus parking lot exit. Upon POLITELY asking him to move, the driver offered only rude slamming of his equipment before moving his vehicle (which took 30 seconds). When I called the company, I was told that ""that is the nature of the job and I CANNOT ACCOUNT FOR HOW OUR DRIVER BEHAVED TOWARDS YOU."" No apology. I work for a police department and have much experience with tow truck drivers who are polite and accomidating. This company and it's driver are neither!!