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Celebrating 42 years serving Northern Arizona! United Towing is Flagstaff's oldest, reliable and most respected towing service.
Our Mission: United Towing is a leader in providing towing services to our customers by providing reliable and courteous towing services throughout the entire transaction. Our pledge is to establish lasting relationships with our customers by exceeding their expectations and gaining their trust through excellent service by every member of our team. Whether your problem involves the family vehicle or a large fleet of commercial vehicles, you can rely on United Towing for quality attention at reasonable rates that make us the best value you'll find.
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Fax: (928) 223-7866
TollFree: (800) 526-1839
On the second day of our vacation the rental car broke down. The response through the rental car company was pathetic. Luckily the tow truck company they called saved the day. Justin was the man of the hour! He called to confirm my location (he was given the wrong address by the rental company) He then made sure the car he brought to replace our's was best suited to our needs. He listened intently as I vented about the ordeal, already knew what was wrong with the car, quickly made the switch, and all at 8:30 at night an hours drive from his home. It's a shame all companies don't operate like United Towing and have great employees like Justin. Thanks again for saving the day!
You are welcome, Barry. Thanks for sharing your experience here &amp; in other spots online. We count ourselves luck to have Justin as an operator. It seems you have already listed several of the reasons why. Rescuing stranded motorists is his calling, so enjoyed taking the lead and helping you with decisions so you could get on with your vacation. We very much appreciate your business and which you a happy ending to your vacation.
I like this towing service. They showed up when they said they would. There driver was very nice and he referred us to a grate mechanic. These are good folks.
Thanks for the kind words, Joe. We were glad to be of service. Safe travels!
I was traveling between Kingman and Flagstaff when I broke down. I tried AAA and was told it would be a minimum of 3 hours before they could send someone out to get me. It was in the middle of Summer- hot! I had no water and my dog was with me. A United Towing truck stopped to offer water and make sure I felt safe and would be ok until AAA could get there. I asked if he could just tow me in. I couldn't see waiting for 3 hours on the side of the road. He called in to make sure it was ok, then loaded me up and we were off. Courteous driver, fair price and I made it to the rehearsal dinner for my friend on time. Thank you again!
Over the years I have found United Towing to be a reliable and ethical business. I have called for their services on several occasions and found them to be prompt, polite and helpful. I would recommend this business services to anyone needing a long standing respected business in the community with a reputation that easily stand on its own.
01/25/2006Provided by Citysearch -
During a stop, one driver was blocking a university campus parking lot exit. Upon POLITELY asking him to move, the driver offered only rude slamming of his equipment before moving his vehicle (which took 30 seconds). When I called the company, I was told that ""that is the nature of the job and I CANNOT ACCOUNT FOR HOW OUR DRIVER BEHAVED TOWARDS YOU."" No apology. I work for a police department and have much experience with tow truck drivers who are polite and accomidating. This company and it's driver are neither!!