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General Info
Unique Heavy Recovery and Towing, under its present ownership, commenced operations January 1st, 2002. The management team has over 60 years combined experience in the towing business. Unique is very proud of its vast fleet of vehicles, which include 12 light duty rollbacks, a medium rollback, 2 medium duty trucks, 5 heavy duty trucks, and 3 Landoll tilt bed tractor/trailers. In addition to our fleet, we have 6 forklifts, a front-end loader, dry van and converter dolly, and a refrigerated trailer, all of which aid in the effective and expedient clean up of any accident scene.Unique operates 9 secured storage facilities covering all of Central Arizona, all calls are dispatched from our experienced team which is staffed 24 hours a day 7 days a week. Unique currently operates under numerous law enforcement and municipal contracts including DPS, MCSO, PCSO, YCSO, Coolidge Police, and City of Phoenix, Mesa, Glendale, etc., as well as hundreds of seasoned commercial accounts. To provide maximum zone coverage, we strategically stage trucks where they can service multiple zones within the given response times. All of our units are equipped with the latest in GPS technology so dispatch can see at a moments notice the closest available truck. Unique has the experience, staff, locations, and vehicle fleet to complete any size job in an expedient and professional manner and we take great pride in our reputation as an industry leader in Arizona.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Phone: (623) 516-8700

Fax: (623) 582-1012

TollFree: (800) 595-1020

AKA

Unique Heavy Recovery Towing

Categories
Towing, Truck Wrecking, Trucking-Heavy Hauling

COUPONS & DEALS

No coupons available

Reviews

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Jordan H.

02/22/2016

Overall

Personally haven't even used the company but a family member recently did and he just can't stop saying how rediculous this company is. Had a neighbors motor home towed and the driver proceeded to damage the property next door and now 2 months later is still giving him the run around and won't own up to there mistake. So it's time to tell everyone to not use this company unless you feel like a headache and poor customer service. Will not pay for the damage done. Would rather get a flat bed trailer next time and tow it myself. Please stay away.

Holly P.

08/24/2014

Overall

Unique Heavy was hired by I don't know who (I assume the police) to come and pick up my non-running van from the scene of an accident. As they left the scene of the accident, that I signed the papers for) they decided to call in an abandoned vehicle report on it. I signed over the title and everything and they STILL would not take the report off. I'm coming for you Unique Heavy. I can't even renew my license or register a vehicle in my name and the accident wasn't even my fault! The man was very rude and threatened me and told me it was my fault because I didn't lie to my insurance provider and say it cost $200 more for the tow than it really did. Your company is a sham.

liz465

01/03/2012

Provided by Citysearch - 
Overall
horrible service

I have been trying to cooperate with them, but they have been completely atrocious . Ther service is very disrespectful . While trying to figure out how can I get my vehicle released after the car accident, I asked the owner, or head guy, about it and his answers were very rude. He even started to close the window while I was still talking! I have been told by them that I am not allowed to get my own car, or get any of my possessions, because even though I am the owner of the car and have a foreign drivers license and passport I cannot get it released. I spoke to a police officer to make sure that this information was accurate, and the officer clarified that I should be able to get it back with all these documents . I feel like he either has something against me, or foreign drivers. I would avoid this place at all costs if possible.

nogoodtow

05/23/2011

Provided by Citysearch - 
Overall
Worst tow company ever

Absolutely terrible. Quoted one price then demanded more than four times more. Held our car hostage. Stay far, far away from these bait and switch artest.

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