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Your Upscale Luxury All Inclusive Resort, Hawaii, and River Cruise Specialists!

Your Upscale Luxury All Inclusive Resort Specialists!

General Info
We are a travel agency that specializes in upscale luxury all-inclusive resorts in the Caribbean, Mexico, and Central America. Our agents have visited the resorts and destinations to ensure that they are up to our client's standards. We make sure we understand our client's criteria and we use our knowledge and experience to ensure the resorts we recommend will meet or exceed our client's expectations, all for the same price or less that they can do it themselves and without any fees. We also have agents who specialize in River Cruises in Europe, Asia, Russia, and South America. River Cruises are now one of the most popular vacations providing, cultural immersion in the rivers and towns of the main European, Russian, Asian, and South American rivers We provide services to over 5,000 clients throughout the U.S. Since we specialize in upscale luxury all-inclusive resorts in Mexico, the Caribbean, and Central America. We know these resorts and hotels intimately and visit the resorts annually to ensure they are maintaining the up-scale luxury resort standards our clients expect. We also keep up to date on all River Cruises and Cruiselines. Each cruise line caters to a different clientele and we can match you with the cruise line that matches your criteria. On the Internet, all resorts and river cruises tend to look about the same and ratings can be deceiving. We are here to guide you through the mounds of information available and make sure you purchase the All Inclusive, or River Cruise vacation you anticipate. We use our Knowledge, Experience, and top quality service to make sure you get a vacation that will meet or exceed your expectations NO FEES and we also do not require full payment up-front, only a down payment with final payment due 45 days before you travel. If the price of the resort or cruise goes down between the time you book and the time you make your final payment, we just re-book at the lower price and pass the savings on to you. Why book a vacation and wonder if you made the correct selection when working with us, using our experience and knowledge, you can be assured you made the correct selection, paid no fees, only make a down payment, have a payment plan, and all for the lowest price.
Business History
We have been in business for 15 years and over 40 years of combined experience. We are highly specialized in All Inclusive Resorts in the Caribbean, Mexico, and Central America. We also specialize in Hawaii and River Cruises.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours

Holiday Hours

Services/Products
Caribbean All Inclusive Resorts, Mexican All Inclusive Resorts, Central American All Inclusive Resorts, European River Cruises, Asian River Cruises, South American River Cruises, Russian River Cruises
Brands
AMA Waterways River Cruises, All all-inclusive resorts in Mexico, Caribbean, and Central America, American River Cruises, Avalon River Cruises, Crystal River Cruises, Scenic River and small ship Ocean Cruises, Viking River and Small Ship Ocean Cruises
Payment method
all major credit cards, visa, mastercard, amex, discover, check, financing available
Location
All Inclusive Resort Vacations, River Cruises Family Vacations, Adult Vacations, Group Vacations, Destination weddings and Honeymoons to the Caribbean, Mexico, and Central America. River Cruises to Europe, Asia, and South America
Amenities
We charge no fees,We have payment plans with a small down payment,we visit the resorts and cruises we sell on an annual basis and have the most up to date information,We specialize so we know our resorts and cruises inside and out,You will have your own personal agent that will be available to you at all times,We make sure we provide the lowest price possible
Accreditation

ASTA

BBB A + Rating

CST License #2077388-40

IATA

Associations
Better Business Bureau A+ Rating,California Seller of Traverl License 2077388-40,Apple Vacations top Crystal Award for the last 4 years,Apple Platinum Award 7 years,Apple Vacations Hawaii MVP 2 yeas,Funjet Gold Awards 8 years
AKA

Ultimate Hawaii Vacations

Ultimate Travel River Cruises

Social Links
Categories
Wedding Reception Locations & Services, Cruises, Travel Agencies, Vacation Homes Rentals & Sales, Wedding Planning & Consultants, Wedding Supplies & Services
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COUPONS & DEALS (3)

Reviews

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sweetmusic1949
Edited: 02/12/2019
Overall

Terrible Company, they took our deposit then canceled our reservation for no reason. They state the flight schedule changed but could not get us on another flight be very careful with these guys they are scammers. STAY AWAY

Linda

Christine R.
Edited: 02/12/2019
Overall

Wow. David Phelps was rude, unhelpful and unprofessional! If his customer service is anything like what you'd expect traveling with them then I'm running for the hills! I was really hoping to have gotten Sharon Miller since she got good reviews, but I ended up with David Phelps. If you get him, request a new agent so you don't waste your time!!!
"Geoff" stated in a previous review that I was shopping around different agents trying to get the cheapest price, like that's a bad thing? But the funny part is I never even got a QUOTE from this company. David was too busy being lazy and sending emails upon emails than just quote what I was looking for. It was a complete waste of time! Did I contact other agents? Yup! And other travel sites like Expedia, Travel Advisor and Book it. The only reason they knew I was looking at other agents is because after "David Phelps" got beligerent I told him that I didn't understand why he couldn't get what I was looking for because I had NO problem relaying what I was looking for to other travel agents. I never once gave them a price or anything else asking them to "beat". In fact, I NEVER give out pricing to other agents because if they are going to charge you more than others off the bat then they don't deserve business anyway. In this day and time it's CUSTOMER SERVICE and HONESTY that will make a business stick out. Hopefully this company figures that out sooner than later. Needless to say, I did find exactly what I was looking for and I did go through a very helpful travel agent. Were they the cheapest? NOT BY A LONG SHOT. But they were up front and honest and not to mention their customer service was extremely professional and helpful! I am looking forward to my vacation, and if any users would like to know the helpful agents I've used, send me a private message and I'd be happy to share... as well as send the rude and unprofessional emails from Ultimate All-Inclusive Travel that I received! :)

ericsay
Edited: 06/14/2017
Overall
Geoff, Just wanted to let you...

Geoff,
Just wanted to let you know that our trip was fantastic. All of us had a great time. The accommodations were fantastic. The transfers were easy. We really enjoyed the preferred club. The kids had a blast at the Explorers club. We were very sad to leave to come back to the cold. The only positive is that I don't feel obligated to eat and drink all day.

I'm not sure they are running similar deals for the same week next year but if they do we may just make this an annual trip. Keep us in mind if you see anything out there for next year.

georges2
Edited: 02/08/2017
Overall
Ultimate Travel Inc is the best

Sharon helped us find a great honeymoon location which was Couples Negril. We had a blast. This agency is very professional and friendly. I highly recommend them.

Posted by Rene & Anthony George on October 28, 2007

garrett22
Edited: 02/05/2017
Overall
Geoff and Sharon, Thank you f...

Geoff and Sharon,
Thank you for the Christmas well wishes. Michelle and I really enjoyed the Jamaica vacation that you put together for us--we're so sorry for not writing sooner to let you know how much it meant to us. Sandals Whitehouse was a great spot as we relished the peacefulness and the great view of the ocean. The massage at the Red Lane Spa, a trip to YS Falls, the entertainment, and great food were also highlights. We look forward to our next vacation through you!

basia75
Edited: 02/05/2017
Overall
Jamaica

Sharon,

There aren't enough words to describe how happily satisfied we were and are with your company's assistance in planning our trip to JAMAICA!! We had a great time...unexplainable...
Thank you for our "welcome gift" and our surprise UPGRADE!!
You will be my first call when it is time to book again -- probably in about 1 month or so!!

Thanks again, Basia

Roxanne S.

04/25/2016

Overall

Love, Love, Love this company. We used to always book trips on our own but we needed a trip to Italy which was a little to complicated for me to do myself so I gave them a call. Our trip as amazing and hassle free.

Geoff M.

04/10/2013

Overall

I went through Ultimate all Inclusive travel to book my honeymoon. We went to Playa Del Carmen and stayed at The Royal (beautiful place). I told Ultimate what I was looking for and the price range I needed to stay in. They recommended a few resorts that fit my criteria. Once I decided were to go, they told me everything I could expect. From the second we touched down in Cancun, I knew what to do and not to do because they had gone over everything with me well in advance. I would highly recommend them for booking a vacation. I will be using this company again. Thanks Geoff for the good service. Our honeymoon was awesome!

Suri L.

03/11/2013

Overall

we recently visit this place for the team celebration.the resort was superb, i was fully satisfied , the service also fast, food is good.

lindabri

05/14/2012

Overall
Dear Geoff and Sharon, CD ...

Dear Geoff and Sharon,



CD and I want to thank you for directing us to Secrets Silversands. Our week was perfect start to finish, We didn\'t meet one staff person that was not dedicated to making sure we had the time of our life. The room, the food, the entertainment, the staff, the beauty of it all--speechless. We couldn\'t have been happier. It was a honeymoon/1st anniversary rolled in to one. We met another couple there that we enjoyed hanging out with. The only tour we took was a snorkeling trip. Just decide to relax and enjoy the resort. I



As always, we appreciated your great help. It means a lot to us that if we had any trouble with our trip--we had someone we could actually get hold of!



Well, as soon as we have enough money to go somewhere again--we will be e-mailing our favorite trip planners!!



Take care,

Linda and CD

jnerie

04/25/2012

Overall
Hi Sharon, Just wanted to d...

Hi Sharon,



Just wanted to drop you a note and let you know how much we LOVED the new RIU Palace Bavaro. Our entire trip was perfect, the resort absolutely beautiful, and the food was great! Thank you so much for all of your help this was a trip we will never forget, and we will be calling again this time next year to book again!

mschmidt

03/29/2012

Overall
Hi Geoff, I just wanted to ...

Hi Geoff,



I just wanted to let you know that we've just returned from our trip to the Moon Palace and it was amazing. Thank you so much for all your help!! You did a phenomenal job in getting us fantastic rooms - they were Gardenviews yes, but with very much of an oceanview literally steps from the ocean!! We could not have been more pleased. AND on the top floor and right next to my aunt. We were in heaven.



We took the bus to the Beach Palace, and were so glad we did. The beach is breathtaking there - the hotel is lovely, with its rooftop terrace, pools, bar, and 360 degree views. Simply divine.



Thank you again for helping us have a fantastic vacation. I will be happy to refer you out to all my friends and we will contact you again for our next vacation!



Michelle

dcooke

02/29/2012

Overall
The honeymoon that I booked th...

The honeymoon that I booked through Ultimate All-Inclusive Travel was great. The Excellence Riviera Cancun was amazing. They cater to your every need and make sure that your time spent there will be full of memories. I recommend it highly. My wife and I plan on going again next year and I will definitely book with this Ultimate All-Inclusive Travel.

dcooke

02/29/2012

Overall
We had an amazing trip, loved ...

We had an amazing trip, loved Jamaica and the Couples Swept Away and I am so glad that we took your advice in going there instead of Dominican Republic.



We really did love our trip, everything went very smoothly....flights were great, on time, no troubles.....the resort was amazing! The people were so nice, very attentive, the food was fabulous (especiallty for an all-inclusive), service top knotch.....we didn't want to leave!!



With that said, we think we may want to return for our anniversay next year, possibly stay at the Tower Isle in Ocho Rios for the first few days, then transfer to Swept Away for the last few....it's not definate, but I thought it can't hurt to ask what you can do for us!



Anyways, back to reality for us....again, thanks for the superb customer service, we look forward to working with you again!

bns2300

02/21/2012

Overall
My husband and I just spent ou...

My husband and I just spent our honeymoon at the El Dorado Royale in the Maya Riviera. The honeymoon was better than either of us could have ever imagined. The accomodations were lovely, the restaurants were wonderful and the atmosphere was relaxing and romantic. The staff at the El Dorado were so accomodating and we truly felt that everyone there was working to make our honeymoon as perfect as it could be.



Working with Sharon made the trip much less stressful than ever imagined. Thank you Sharon!

mcvpon

02/17/2012

Overall
Thank you so much for making o...

Thank you so much for making our honeymoon stress free and the best vacation of our lives. We stayed at the Riu in Ocho Rios, Jamaica, and it was awesome. The people are beautiful and so sweet and there are no words that could do justice to how beautiful this country is. We would definitely recommend visiting Jamaica, and doing the Dunn's River Falls tour and bareback horseback riding through the ocean, but more importantly we recommend going through Ultimate All-Inclusive Travel, as they were very fast to respond, they answer any questions you might have (as they have vacationed a lot of places), and the insurance they provide is top of the line. Very sweet people and we will be going through them when we are planning our next vacation! (Hopefully sooner than later =). Thanks Geoff and Sharon!

mcvpon

02/17/2012

Overall
Sharon, thank you so much for ...

Sharon, thank you so much for helping us make our family vacation one of the best vacations ever. We loved staying at Dreams Cabo San Lucas. Everything was wonderful!! We plan on doing this every other year. We look forward to working with you again.

snaptool

11/17/2011

Overall
Geoff and Sharon, We just wa...

Geoff and Sharon,

We just wanted to drop you a line and tell you how much we enjoyed our vacation to Secrets Maroma Beach. It was to date the best vacation we have had so far. You were absolutely right in everything you told us. We appreciate so much everything you helped arrange for us. Apple vacations did a very good job with our transportation and even with our excursions. Our friends were in awe of our pictures and stories and we have already given your name and # to 4 couples who want to plan their next vacation. We told them all how helpful you are and how easy you made it as well as you were always available to answer questions and kept up with any changes and notified us right away. We appreciate it more than you know and are looking forward to scheduling our next vacation. We definitely will use you again. Thank you both.

Joe & Robin

reneant

11/11/2011

Overall
Ultimate Travel Inc is the bes...

Ultimate Travel Inc is the best. Sharon helped us find a great honeymoon location which was Couples Negril. We had a blast. This agency is very professional and friendly. I highly recommend them.