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Tuscany Carpet Cleaning and Floor Restoration
I called, made a request to have someone come on Saturday because I wouldn't want to have someone come work on a Sunday. They never came on Saturday due to an 'emergency' so they told me Sunday with a 10% discount for the trouble. Sent the rudest person I have ever come across who adamantly refused to call the company and speak with the person I had spoken with to confirm what I was telling them, told me they were doing me a favor, not the other way around (true, but still very rude) and was complaining about how they had to work on a Sunday etc. I get it, Sundays are not the best day to work on, but that attitude was completely unnecessary. Totally rude and unprofessional, the whole experience in general was just not pleasant.
I Could not even give them any rating after our brief conversation over the phone, it seems that they do not need any business. Unprofessional, unethical and with the worse attitude you can expect from a customer service/sales rep.
We are the friendliest company out there, what could have gone wrong in a “brief” conversation (service request, address, and date/time). Gladly your complaint is not referred to the quality of the professional and ethical work we had been providing to many customers since 2001. www.tuscanyclean.com
06/22/2012Provided by Citysearch
Tuscanny Carpet and Tile saved the day for me. I had people moving in and needed someone within the hour. Patrizzio came through and did an amazing job with the carpet. This was a seriously huge job after some particularly untidy tenants, and this company made them look almost new. I will definitely be recommending friends and will use him again should the need arise. A+++++++++++ service.
01/02/2011Provided by Citysearch
Few years ago I found this company listed on Citysearch and I had been using them for my general carpet cleaning. Few months ago they clean and restore my tile and grout floor and one of the showers. Everything looks like new. Excellent job for the right price and I’m very happy with that.
Thank you to Citysearch and Tuscany floor
Phone: (619) 204-0692