Donald Trimble Mortuary Inc
1876 Second Ave, Decatur, GA 30032
Phone: (404) 370-1994
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I utilized the services of Donald Trimble Mortuary for the funeral service of my father in December 2015. This was absolutely a HORRENDOUS EXPERIENCE that I would NOT recommend to anyone considering using this establishment for several reasons. For example, the agreed upon price for services changed (increased) even after the funeral director assured us when we signed the agreement that this was the final price. During the funeral service, I requested and paid for a memorial video from Donald Trimble Mortuary to be played on loop in the background. The video was never set up to be played, so I had to alert a staff member DURING the funeral service to start the video. I thought this was very tacky as they did not seem prepared for the funeral. Additionally, I was very unsatisfied with the funeral director, Yolanda H. I found her to be very unprofessional, rude, and unsympathetic throughout and after the funeral planning process. There were errors on official documents that Donald Trimble Mortuary was responsible for including my father's name and his date of death- the date referenced was a distant date in 2016. How they managed to make such glaring errors and not catch them is beyond me. My experience with this funeral home was unpleasant and I encourage all who are considering this place to think twice. Your loved ones deserve better.
01/08/2009Provided by Citysearch -
My father passed on 21 Nov 08, his remains and death certificates were released to Donald Trimble Mortuary on 25 Nov 08. The mortuary did not officially report my fathers death to the office of public records until 15 Dec 08 which caused a myriad of problems in the disbursement of my fathers estate and life insurance. Me and my siblings did not receive official copies of death certificates until that day (15 Dec08). Jessica; the young lady that handles the processing and reporting of death certificates, was nearly impossible to contact during business hours. After weeks of being put on hold (sometimes for 20 minutes), I was able to get her on the phone. She acted as if I didn't have the right to inquire about my fathers death certificates and simply replied ""I will have Micheal call you back about the certificates"". She then abruptly hung up on me. When my brother went to the mortuary to get the death certificates and my fathers ashes, he was told that a check for the full expense of my fathers cremation, urn and keepsake locket was required. To the date of this review, we have not received the locket, and yet, we have tendered payment in full. I would not recommend this mortuary to anyone. In fact, my most sincere hope is that this review receives maximum circulation, and that other ""would-be"" patrons of this unscrupulous establishment be forewarned of their shady misdoings