Surgical Auto Repairs
Fax: (914) 665-3977
Surgical Auto Repair
Parking: On Site
Wheelchair Accessible: Yes
No coupons available
I went for an oil change based on an advertised special. I called and told the receptionist I wanted to take advantage of the special and told her the year and brand of my car. I also handed in the flyer when I arrived for my appointment and was assured that everything was included. Their special specified a tire rotation with an oil change which I wanted.
I showed up promptly at 9 am for my appointment. After an hour's wait my car was finally attended to, then I was slapped with a bill 75% more than the advertised special. When I objected, Sandra, the owner, offered a discount on my next oil change as refunding me would cost them $35 she said. If doing business means gouging your customers, I certainly won't be returning. I know many mechanics who charge less for an oil change and tire rotation and certainly don't claim it costs them an arm and a leg to do a refund -nobody would do refunds if it cost that much. Thanks for a terrible experience. Never going back.
09/30/2011Provided by Citysearch -
THEY ARE COMPLETE RIPS OFFS. THEY CREATE PROBLEMS FOR THE CAR. THE LADY INVITES YOU IN WITH HER CHARMING VOICE AND TAKE COMPETE ADVANTAGE OF YOU. THEY MESS UP THE CAR AND MAKE THE PROBLEM WORST AND PUT YOU IN A TOUGH SPOT. STAY AWAY FROM THIS FAMILY OF THIEVES
This last week was my first time coming here. I found everyone there to be very friendly and easy to talk to. I came for a just an oil change because the prices were great. They did it quickly and I was on my way in no time. I will be using them again in the future.
08/16/2011Provided by Citysearch -
I found a good place for my Corolla repair. Sometimes I need just basic service such as a tune up and oil change but this past week I had to have CV joints replaced because it kept making a popping noise upon making left turns. I felt that the service was quick and painless now my car does not make that noise and I feel great.