Phone: (843) 832-0660
Fax: (866) 519-9254
TollFree: (800) 992-8064
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My Family and I just got back off from our first cruise. We had a pleasant experience over all. We use Superior Cruise & Travel to help us since it was a group of us going for the very first time. Agent found us a good deal and she put our rooms next to each other, which was nice. Looking forward for our next year cruise! Thanks for all your help :)
Our ski trip to Breckenridge was amazing, everything they promised came through. There guidance and attention to detail is what caught me off guard, we did not expect service this good, they came highly recommended but they are even better then advertised. Thank you so much for an amazing spring break trip with our family
Hello All. My name is Tiffany. And let me just tell you all how great this Agency really is! So I was the head leader in making a big family reunion cruise happen and I was in over my head. I looked up a cruise on line out of NEW ORLEANS and I had a head count of about 50 people! All of them wanting different prices of cabin types and such. My family was driving me crazy and I knew I needed help! SOS. I came across Superior Cruise and Travel. They were amazing! I got the group department and they made their job look so easy. The Agent helped me get all the different types of prices and gave me different quotes. They allow me to make low deposits and the agent I worked with was so organized and efficient.I was beyond happy I found them. We had a great time and nobody got sea sick!
100% amazing was our experience with this agency, not only did they give us an outstanding price their service was top of the line. I now see why they get such amazing glowing reviews. I am very glad we booked out Hawaii trip with these folks, and will make sure we use them for our trip to Paris next year! Great Job Superior for looking out for the little man
In one word, "Meh..."
I called up to see about flights and apparently travel agencies do not help out with flights anymore. They only do vacations.
My experience would have been at least a 3- or 4-star experience if the phone connection with the agent didn't sound like I was on through a tin can on a speaker phone.
Dustin, thanks for your review but I am not sure why you left a 2 star review because we do not book flight only bookings? As we do not charge our clients service fee's we do not book flight only because any agency that does would have to charge a fee. Also in regards to phone quality we have had no other complaints. I hope we can assist in the future for an Air/Hotel vacation package or a Cruise.
A group of us planned a Summer Vacation this year. We used this company for the first time. We had never used a Travel Agency before so we weren't quite sure how it all worked. I was the appointed the head coordinator to find the "best deal" possible. Of course I looked on-line and stumbled upon many different websites and compared prices. I also heard you can get better deals and payment options going through an actual travel agency. So I called Superior Cruise and Travel and I was so Happy I got an Agent who was fun, happy-go lucky, and was experienced. We stayed at the Grand Oasis in Cancun and had a Blast!!!
I recently booked a vacation package with this company. I heard really good things about them. I retired last year and well I had a few trips in mind. I started to do some research myself and quite frankly I started to get a bit frazzled. So many options, So many choices, mixed reviews, etc. My friend actually told me that she used a Travel Agency who helped her plan the whole thing. She said her Agent was so helpful and pleasantly patient with her. So I decided to call the Agency and this is the company we went with. I am so happy my friend suggested it because I had the most pleasant travel agent I could of asked for. The agent gave me a real good deal on a trip to St. Lucia, we stayed at the Grand Sandals Property and it was pure bliss. A very nice way to start my retirement! I am planning a trip to Europe next year and I can't wait! I highly recommend this Agency.
I took my family on a Disney Cruise to the Caribbean in Dec and we had a great time. The cruise was a great experience for my wife and I and our teenage kids loved it. These people did a great job planning and recommending this cruise and cruise line, so I wanted to say thanks.
Chuck & Angie
I booked a trip to Punta Cana back in December. My booking process was super easy and my agent was awesome! We just got back a week ago and our trip went just like we had planned except for the fact that I forgot my new camera. My agent called the hotel over and over again until they found it and mailed it to me. I really appreciate everything you guys have done and we will use you again in the future!
Rome Vacation was outstanding, we have worked with our agent Fred on a few trips Hawaii, Paris and now Rome. This is the first time we have left a review each time our trip was amazing but this last one is one we will never forget. He suggested specific areas we never would have chosen and it was truely a trip of a lifetime. We will never use another agent as Fred has been so patient with all of our questions and a pro from the get go. If you want someone to plan your Europe or Hawaii trip we highly recommend Fred.
Me and my girls booked a trip to Punta Cana DR. It was a birthday celebration and we just came back about a week ago. My Agent booked us the Flights and Hotel with ground transfer. He helped me pick out a property based on our liking and our budget so he found us a real good deal. I had looked on-line but there was just too many properties to choose from and it just got to difficult. But my Agent got back to me very quickly and offered us a property called CHIC. It is an Adults -ONLY property and very upscale. Just like we spoiled girls like it ;) We had an awesome time! I am already planning my trip with my boyfriend… Punta Cana is a really pretty place, beaches are fantastic! MUST DO: BAVARO ADVENTURE PARK! Never would have thought of doing that excursion if it weren’t for my Agent who recommended it. so thanks!
I just came back from a Disney World vacation. I was looking for an Agency who could help me plan a trip since we never been… and they held me pick out a property that my wife and kids ended up loving! Our many concern was not being able to pay the trip all at once, but my agent gladly told me that since we were planning so far in advance all we had to do is put down a deposit and we can make little payments here and there. I liked the flexibility and also liked the fact that I could reach my Agent quickly and it was just an easy process and I will use you guys again!
Our experience with our agent was outstanding, he was prompt, knowledgeable, and gave us a good price with outstanding customer service. We planned a Hawaii vacation and Fred did an amazing job, he is a huge asset to this company and we sent a letter to the manager to advise them of this.
I was excited to use this travel agency because I read so many great reviews. My experience with them hasn't been as good as many people claim. I talked to Daniel on the phone and he was very attentive and nice about a trip over Christmas 2017. I sent him the information needed so he could get started. This was on February 7th, 2017. The following Friday, I emailed him just to check up on how things were going. He emailed back and said that he would have some info later that day. Well, I never heard from him. I gave him another week and emailed again just to check in and have not heard from him since. I just sent off another email just to let him know that if he could not help me to let me know so I could move on. Well, guess what? I did not receive an answer. For this reason, I cannot recommend this travel company to anyone else.
Hi Kathy, Thanks for the review and I am sorry for the poor communication. We have spoke to the agent and he stated the quotes were sent via email, in the future we will make sure this does not happen again as he will make sure those emails are followed up with a phone call. We hope you give our agency another chance, as we offer the best prices and one of the better reputations in the industry