Sparkletts Water quenches the thirst of local communities through home and office water delivery services—available in 3 & 5 gallon, as well as single-serve, bottles—and water filtration services.
People have been enjoying the great taste of Sparkletts Water for over 90 years. Today, Sparkletts offers a multitude of drinking water options—including Spring, Fluoridated, Purified, Distilled and Crystal Fresh—that can be delivered straight to your home or office. With home or office water delivery from Sparkletts, new supplies of 3 or 5 gallon bottled water arrive to your doorstep every two weeks. Upon each delivery, your friendly Sparkletts Water delivery professional will collect your empty water bottles for reuse and return them to Sparkletts facilities to be cleaned, sanitized and refilled. Refreshing Sparkletts Water can also be delivered in .5 liter, 24 ounce or 8 ounce single-serve bottles, providing a convenient solution for those who like to stay hydrated on the go. Using the latest in drinking water filtration technology, Sparkletts’ Relyant tap water filtration services—available in both convenient coolers and under-sink models—improve the taste and purity of your home or office drinking water. Sparkletts’ commitment to fulfilling your family and employees’ beverage needs isn’t limited to home or office water delivery; coffee and tea delivery with Standard Coffee offers both batch brew or single-cup delivery solutions to your office or restaurant’s employees and guests. Coffee and water delivery services are available to homes and establishments spanning our nationwide beverage delivery routes. Learn more today at sparkletts.com.
Water Filtration Service, Home and Office Bottled Water Delivery Service, Coffee, Tea and Breakroom Supplies
Water types include Spring, Purified, Distilled and Fluoridated. Coffee services include Starbucks, Bigelow, Folgers, MARS Drinks, Swiss Miss, Standard Coffee, Keurig, Green Mountain Coffee, and International Delight.
Three and five gallon returnable bottles, one gallon, two and a half gallon and single-serve bottles, water coolers, water filtration, single serve and traditional coffee machines, coffee and breakroom supplies.
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I really wish that I could give 0 stars. This company has the worst customer service I have ever experienced! They keep dropping off 5 gallon water jugs even when asked not to, I have 5 in my apartment living room now! Which they are now telling me that I will not get a refund for because once they are delivered I am charged (forget the fact that I asked them not to deliver them, apparently that doesn't matter one bit!!) I have cancelled service and they made me wait from 8-5 yesterday and never showed up! When I called at 5:20 I was told that I was rescheduled to today (so nice of them to let me know that). I have asked repeatedly to have them call me or come to my office as I work on the property where I live. Still waiting and their only response is to just apologize and tell me that there is nothing they can do. REALLY REALLY horrible customer service.
This business establishment has the most awful customer service I have come across ever, They are imprecise, dumb-funded and cancel appointments last minutes without any explanation as if other peoples' time is worthless.
Then, they immediately ask if you want to reschedule!!
Please get lost.
Worst customer service ever. I've had an account with them for 3 years. First 6 months, deliveries on time..........Then I was told I had to call to get a delivery. My phone crashed 8 months ago, and I lost my delivery persons phone number. Haven't had a delivery since, though I have continued to call Sparkletts directly. Moving this week, and no one has come to pick up my equipment after I requested it 3 weeks ago. Will NEVER use them again.
Signed up for sparkletts through Costco. Their representative said that some one will contact me in a few days for a delivery. No one called in a week. I called them and they said I am schedule for delivery tomorrow to have someone at the house between 8 a.m. - 5 p.m.. No show No call from them. Called them back and they once again schedule me for a delivery the next day with same instructions. And once again a no show no call. I called back a 3rd time, they informed me that it will be another week before they can try to be in my area again. At this point I canceled with them. Do not waste your time.
I wish I could give 0 stars. Things started out fine with this company. I signed up online, was happy to have deliveries every 2 weeks, loved that I got some free water for signing up online. Within a few months things started going downhill. They changed our deliveries to monthly without notifying us so we could put our empty bottles out for collection. They missed several deliveries and calling didn't seem to do anything since they would just say we could schedule a special delivery. Emails resulted in the same response. What's the point of having regular deliveries scheduled if the company won't deliver? We were still having to go to the grocery store to buy water and kept running out. They missed deliveries about 4 months in a row and we decided to end our service due to these issues. I spent 45 minutes waiting on hold just to talk to someone who could cancel our service. They did FINALLY let us cancel but we still have bottles they are supposed to pick up so we can get our bottle deposit back and they MISSED THAT PICK UP! When we called to reschedule it we were told we can't because our account is closed. We even offered to deliver the bottles to them so we could be done but they refused that. Looks like we are out the $6 PER BOTTLE we had to pay since they can't seem to do their jobs and complete deliveries/pick ups.
We filed a complaint with the Better Business Bureau and we did get a quick response from that but they still won;t pick these bottles up and that complaint in ongoing. I suggest anyone else experiencing problems with them do the same, especially if they aren't responding to you or are making you sit on hold for significant amounts of time making it impossible for you to take care of issues.
I struggled to put up with this buisness for about 8 months. I just cant take the headache any more. Im buying my own cooler and will get better quality water somewhere else and will never buy anything from sparkletts again. Something so simple turned into a nightmare! DO NOT START WITH THEM. I think you will end up regreting it just as I have.
Horrible customer service. Company has gone automated, communications between departments (ie. customer service to delivery & to billing) is disjointed. Nobody talks to anyone. You have to call over and over to get billing errors corrected, you have to call over and over to get incorrect deliveries corrected. Company is a total disaster!!!