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My experience with this company was HORRIBLE. I would rate 0 stars if I could. They cancelled on us the night before our event and it has been several weeks and we have not received our refund. We have tried to contact them several times and they ignore our calls and continue to lie to us. This company is definitely a scam please do not book with them.
This company stole over $2,000 from us. They are THEIVES. We had to postpone our wedding due to COVID and we updated our contract with them to reflect the new dates. However, it took MULTIPLE emails and calls for them to ever respond to us. We ended up requested a cancellation over 30 days prior to our event, and our contract stated we were eligible to receive a full refund if cancelled within 30 days. There was no language about postponements or updates voiding this cancellation clause. However, they claimed that because we had postponed, we were not eligible for a refund (although our contract again had NO such language). We have still not been able to get our money back from them or reach them at all since then.
I recently booked an event where I needed transportation for approximately 45-50 people. I booked with this company and it was a GREAT experience. The driver was courteous, on time and the bus was VERY clean. I highly recommend them for any transportation needs, big or small.
Phone: (888) 408-7308