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HomeAdvisor Certified Professional
Independent Pool and Spa Service Association (IPSSA)
Pentair Pool Products Factory Trained
Sta-Rite Pool Products Factory Trained
Raypak Heater Factory Trained
Pentair Pool Products Warranty Station
Sta-Rite Pool Products Warranty Station
ServiceMagic Certified Professional
IPSSA (Independent Pool and Spa Service Association
Pentair Eco Select Efficiency &amp;amp; Conservation Systems
Ron was absolutely fantastic to work with. He had excellent customer service--willing to answer LOTS of questions. He was also extremely knowledgeable--even fixing other problems that he saw in addition to why we called him. I will be using him for all of our pool repairs and would recommend to those needing pool repairs done on their own pools.
I came home to a hottub that was not hot and had very little water left. I called Ron at Sierra Spa on a Friday near closing time. He asked a lot of questions about my hottub and I sent him pictures. He drove from Springfield, MO to Carthage, MO the following Tuesday. In short order he had the problem diagnosed and the hottub up and running. He is very informative about how to maintain your hottub so that you can avoid costly repair cost. He gave me written,lamanated instructions to assure I could remember how to maintain my hottub.He also wrote down all my hottub information so if I had problems in the future I could avoid two trip charges. Ron is very professional and it is obvious he takes great pride in his work. I highly recommend you call him for all your hottub and pool needs!! P.Pittman
Recently bought a house that came with a hot tub, it was always tripping the GFI , and not having any experience with one , knew we needed to call out a professional. Called Sierra Spa repair , left message , Ron , got right back to me, and we discussed what my problem might be , worked out day and time for him to come out . Needless to say , he found the problem in a very short time , and was as he thought . Ordered a pump and on return visit was installed . I highly recommend this company, Ron was courteous, professional, and very knowledgeable, and took the time to explain about operations of my hot tub . Will be using them for all my hot tub needs in the future!
I called Sierra Spa Repair to come to my home and fix my hot tub. I was having heating issues and the technician they sent out found the problem immediatly. They gave me what I thought was a fair quote to repair it. The best thing is they had the part on the truck and fixed it. Thank you Sierra Spa, you have a customer for life.
Before calling Sierra Spa, I had a bad experience with a so called local hot tub repair company advertised here on YP. Come to find out they were a national hot tub referral service that would not even give me information on any of the hot tub repair companies that they would be referring to me. They also refused to give me there or any of the tub companies locations. Sorry but nobody comes to my home without me first knowing information about them first.
Had a leaky hot tub, so I found Sierra Pool and Spa here. Ron's reviews were great so I decided to give him a call. Ron was very personable and was able to get me in same week. When he arrived he was knowledgeable and quickly diagnosed the problem. His knowledge gives assurance the tub will be fixed right at reasonable price. Thanks, Ron!
I called Sierra Pool and Spa Repair at the recommendation of our spa supply store after both ourJacuzzi interior jetted tub and Jacuzzi hot tub quit working. Ron promptly identified the problem with both tubs, ordered the appropriate parts, and returned at the appointed time to quickly make the required repair. I was most impressed by his knowledge of and thorough explanation of the problem and how these tubs work. He worked with me to give me an honest assessment of what it would take to fix the problem and even completed the work for less than the estimated cost. I will definitely call Sierra Pool and Spa in the future should my spa or jetted tub require repair.
After having difficulty finding someone to restore my pool. I called the pool installer and another referred pool business and was not getting anyone to fix my pool. So I just googled "pool service for Ava MO" and the first business that came up was Sierra Pool and Spa. Ron was very helpful, he got me in contact with Jason at Oasis Outdoor to replace the liner, they did a great job installing that, then Ron came out to look at the pool equipment to tell me what I needed. The equipment had not been used in 11 years and the system was 20 years old! I replaced all the equipment with new and also went with the salt water system. He was very personable and professional and did a great job. I'm very happy with the system and the work that Ron did, I look forward to having my newly refurbished pool. I was told that Ron will fix it right and that's very true. Thanks Ron.
My hot tub was smoking! Based on testimonials online, I chose Sierra for my repair needs. Ron promptly returned my call and took the time to hear the issues and expressed concern even empathy that this could be a major repair. Ron walked me through the issues and options and answered extensive questions. As soon as the new motor and blower came in (yeah, I had a big problem) he called and completed the repair. I could not have asked for a better experience. The old adage that you get what you pay.... when Ron leaves you know that you paid for a repair that was done right and you were treated with utmost respect. Not only do I have a hot tub that is like new, I have the confidence that it is fixed correctly and if there is an issue he will make it right. That is a good feeling and not one that is common in today's business world. I highly recommend Sierra Pool and Spa. If I need repair services again for either the hot tub or pool, I would not hesitate to contact Sierra.
From the first call Ron was amazing!!! My parents who live about 30 miles outside of Springfield have been searching for someone to fix their jetted whirlpool tub. Someone who was professional an honest. With no luck I started searching on the internet and came across Sierra Pool & Spa Repair and called. Ron assured me that he could help and had no problem traveling to my parents home outside of Springfield. Not only did he hold up to his promise and fix the jetted tub, but it was same day service. Not only will we use Sierra Pool & Spa again but I will recommend them to anyone and everyone! I am very protective over my parents and I truly appreciated the service that was given to them. Thank you Sierra Pool & Spa, Thank you Ron!
Ron has helped rescue a pool that had been sitting empty for at least 15 years. Ron provided and installed all new pool equipment, and it is working like a champ. He has also spent time answering all questions, and has provided much education on the maintenance and running a pool. Thanks Ron for helping my family have years of fun in our own backyard!
Endless Pool needed cleaning, water replacement and filtering/circulating components serviced. Ron came, scrubbed calcium deposits off liner, drained pool and cleaned motor/filter. Saved us $ by letting us fill the pool ourselves.
Ron Rhodes is professional, personable, knowledgeable and dependable. He was able to come do the work within two days of our contacting him. He set straight to work - using ecological products (something that is very important to us) and wasted no time. He gave us good information for at-home maintenance of the pool and now the pool is clear and clean. Ron has been servicing this pool since we came to Springfield over 3 years ago and we have never had any problems with either the pool or with Ron. I highly recommend him.
My older hot tub was leaking, and the controls weren't operating correctly. Ron came out exactly when he said he would, and diagnosed the problem to be a faulty pump, rather than the controller or other components. The tub runs perfectly. Ron is polite, friendly, and clearly an expert in his trade. I highly recommend Sierra Pool & Spa Repair.
Phone: (417) 890-7700