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Sears has experts in Appliance Repair Solutions. Wherever you bought it, we'll repair it! We are the Kenmore repair experts. We have solutions for all budgets. Contact Us Today!

General Info
Sears Home Services—America’s appliance experts since 1956— repairs, installs and maintains water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, cooktops—even lawn tractors and riding lawn mowers. Trusted for generations and proudly serving your neighborhood, the Sears Home Services’ techs will service your appliances—no matter where you bought it, we can fix it. We repair all major brands, makes, and models. Count on Sears Home Services for fast, reliable service and satisfaction guaranteed. We’re in your neighborhood, even if a Sears store isn’t. Yesterday. Today. Tomorrow. WE ARE HERE FOR YOU. Call today.
Regular Hours
Mon - Sun:
We maintain and repair major home appliances and equipment such as: washing machines, dryers, refrigerators & freezers, HVAC repair and maintenance, icemakers, ranges, ovens & cooktops, trash compactors, dishwashers, outdoor gas grills, riding lawn mowers & tractors, snow blowers, elliptical machines, fitness weight machines, rowers/skiers/steppers, as well as appliance carry in options.  Sears Home Services is the leading appliance repair service in the nation. We repair most major appliance brands, makes and models, no matter where you bought them.  Schedule your appointment today! Interested in doing it yourself? Sears Parts Direct carries millions of appliance parts, snow blower, lawn & garden replacement parts, water filters and much more. We also provide maintenance services for kitchen and laundry appliances as well riding mowers and snow blowers to keep them running safely and efficiently.  Get repair coverage for all of your home appliances and systems with our Home Warranty plans.  See our website to learn more about our services. Sears Home Services provides quality repair services to help extend the life of your appliances. We offer a 90-day satisfaction guarantee. If your appliance fails due to reasons related to the original repair, we will replace any parts that fail due to defects in materials, workmanship, and perform any additional labor free of charge. We stand behind our work and the parts we use. Count on us for fast, reliable service and satisfaction guaranteed! Wherever you bought it, we’ll repair it!
3com, Ace, Acer, Addison, Admiral, Adobe, Adobeair, Agrifab, Air Quest, Aiwa, Amana, Ambassador, American Standard, Americana, Apple, Aprilaire, Arcoaire, Ariens, Armstrong, Asus, Ati, Averatec, Bard, Bosch, Bose, Briggs&Straton, Brother,Bryant, Caloric, Campblhsfld, Canon, Carrier, Casio, Cerwin Vega, Char-Broil, Cisnet, Coleman, Comfort, Companion, Compaq, Craftsman, Craftsman Pro, Creative Lab, Crosley, Day & Night, Dell, Delonghi, Delta, Denon, Dirt Devil, Dunkirk, Dynamic, Eager 1, Ecowater, Element, Ema, Emachines, Epson, Estate, Eureka, Euro-Pro, Fedders, Fiesta, Fisher, Fisher Paykel, Frigidaire, Fuji, Funai, Galaxy, Gateway, GE, GE Profile, Generac, Gibson, Glow, Goodman, Harmon Kardon, Health Rider, Heil-Quaker, Hitachi, Homelite, Honda, Horizon, Hotpoint, Hp, Husqvarna, Ibm, Ikea, Mage, Imperial, Infocus, Inglis, Intercity, Intl Cmf Prd, Janitrol, Janome, Jbl, Jenn-Air, Jensen, Jvc, Kawasaki, Kelvinator, Kenmore, Kenmore Elite, Kenmore Pro, Kitchenaid, Odak, Kohler, Lawnboy, Ennox, Lenovo, Lg, Lifestyler, Lifetime, Liquid Video, Lite-On, Luxaire, Mackissic, Magic Chef, Magicpak, Magnavox, Maker, Makita, Maytag, Mcculloch, Milwaukee, Mirus, Mitsubishi, Modern Maid, Msi, Murray, Nec, Nikon, Nordyne, Norge, Ohiosteel, Oneida Royal, Panasonic, Payne, Philips, Pioneer, Polaroid, Polk Audio, Portercable, Poulan, Proform, Quasar, Rca, Reebok, Reliance, Rexel, Rheem, Robins/Subaru, Roper, Royal, Royal Sover, Ruud, Sampo, Samsung, Sears, Sentry, Singer, Skil, Snapper, Snow King, Snyder Gener, Sony, Space Pac, State, Stylecrest, Sunbeam, Superior, Sylvania, Symphonic, Tappan, Technics, Tecumseh, Tempstar, The Boss, Thermos, Toyotomi, Trane, Velocity, Viewsonic, Vizio, Wagner, Wci, Weatherking, Weber, Weedeater, Weslo, Westinghouse, Wheelers,Whirlpool, White, Williams, Williamson, Yamaha, York, Yorx, Zenith, Zonaire
Payment method
amex, check, discover, visa, mastercard
24/7 Customer Support - 90 day satisfaction guarantee on parts and labor
Refrigerators & Freezers-Repair & Service


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Jordan B.



I had to wait 8 days for an appointment for a broken Sears refrigerator. I took off work because we need a refrigerator so we are not just eating out. I waited all day. I got a phone call from a technician saying I was next up. When they did not show I called them back asking where they were. No answer or return phone call. We called the Sears number and they said the person came. But no one came to our house. No phone call when they were here. No text, no email, (except the standard one hours beforehand). No the person is here. No door knock, I was on the coach. Nothing all day. Despite repeated calls to Sears who kept telling me they would fix the problem it never came. Finally they said just schedule another appointment. Like our time is just endless. We will never buy from Sears again. Despite having a warranty we went with a local company and just got it fixed.

Kathleen B.



Service repair man finally arrived on November 15th. Kenmore refrigerator was stopping and starting. This problem also happened in 2015. It was making very loud noises and would stop working completely. I have lost food once already. Repair man told me to unplug it and let it defrost for four days , yes I said four days. Laughable it's it? That was his fix for the problem. He looked at it and pushed a few buttons and on the way he went to the next unsuspecting customer. Frig continues to have the same problems to this day. Called the repair service last night. Next scheduled appointment will be November 29th. This is an emergency appointment. I would hate to see an extreme emergency appointment. I wonder would it be in December?

I have been a customer for many years. Kenmore appliances in the past were very reliable appliances. My home is filled with them. I don't think I will buy any more Kenmore appliances from Sears. I have lost trust in the company. The repair service with a protection plan is not worth the cost at this point.

Eileen R.



This was a traumatic experience. A Sears warranty is worse than useless.

My Kenmore water heater is 4 years into its 12 year warranty and failed. After calling Sears Repair people, it took 3 additional days to get a technician to look at the water heater. The technician showed up late after I waited 4 hours. He said we needed a new part. Did he have it on his truck? No. He said he would "expedite" the part delivery. If "expedite" means it would take 7 more days to get here, then I guess he did. In the meantime, I was without hot water for 10 days. I couldn't wait, and paid a local plumber to put in an entirely new water heater. It was worth $1000 just to get that Sears appliance out of my home. I made at least a dozen calls to try to get the service done faster, but all of the phones are answered by a service in the Philippines. They have no authority to help anyone. The local store manager was just as bad. Take my advice, buy nothing at Sears.

Jon D.



Its been 3 months and my refrigerator still is not fixed the technician lied to me and never fixed anything for any type of compensation by far the worst customer service I've ever had

Fred N.



Excellent scheduling. Technician careful in diagnosis and had the replacement part on

board the truck. Thorough and courteous. in

Rosario S.



Horrible customer service. Do not take their protection plan, it is not worth it...stay away from Sears!!!!