Saved to Favorites

Please contact the business for updated hours/services due to the COVID-19 advisory.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Residential, Commercial, Heating, Air Conditioning, Plumbing. 10 Discount *Repairs/ Installs *Washers/ Dryers *Refrigerators/ Stoves/ Ovens *Dishwashers/ Garbage Disposals *AC/ Heating *Water Heaters/ Plumbing Work Guaranteed Bus .Lic 083349
Payment method
no credit cards
AKA

Ruben's Appliance Repair & Service

Category
Major Appliance Refinishing & Repair

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

brandiert

11/22/2010

Overall
TERRIBLE BUSINESS

First of all, if zero stars were an option, I would most definitely select that.



This business provides completely unsatisfactory service. The first time I spoke with them was two month's ago. They failed to fix my ice-maker the first time, but proceeded to charge me 175 dollars anyway. They second time they came, which was a lengthy one month after, they asked for another 150 dollars for a part replacement. Evidently, that failed as well. When I contacted them regarding a refund, they would tell me that they will call me back. Of course, they didn't.



Over and over, they would tell that they will contact me shortly. Eventually, it was ME who would have to keep calling them regarding my issue.



This business is not prompt at all. Despite having a SCHEDULED appointment, they show up late anyway.



The employees of this business rude and almost condescending. They do not provide a sincere and professional attitude in any means. Attitude-change is necessary.



Evidently, it seems as if they have no proper and systematic way of organizing their business. They are untimely, they do not record their services, they don't even seem to remember the names and numbers of their clients. A business like this should be shut down ASAP.



Even at this point, I have not received my refund. Concerned? I suggest that you stay as far as possible from this business.