Rocky Mountain Urgent Care
No coupons available at this time.
Be the first to add a photo!
05/21/2012Provided by Citysearch -
HORRIBLE! HORRRIBLE! HORRRIBLE!! I have never been so appalled in my life... When I first checked in both of the two women behind the counter were severely rude (honestly think they should be fired!) Once check in I waited 25 minutes before finding out my car had been broken into in the parking lot. Which also I find out later that this happens all the time... about 3 or more times a month!!! So while im terrified that my vehicle has been broken into, I have to continue to wait because my 9 month old daughter was very sick... After 31/2 hours of waiting to get her seen I finally got to go home... They never once helped me try to get out of there because my vehicles window was now wide open for any other thief to dig into.... The doctor and me went rounds because of how rude he was, and even though it shames me to say, I had to go on a cursing rampage to get anyone to even realize what was going on... Daughter is feeling a little better, but im sure she would have felt even better if we would have not had to drive 50 miles in the cold with no window!!! NEVER GO TO ROCKY MOUNTAIN URGENT CARE.....
02/10/2012Provided by Citysearch -
Inside View on these clinics. As an employee I observe poor treatment by the employer and over worked employees including massive overtime that the employer will not pay. No management support from the corporate level to the clinic level including an HR that refuses to assist employees. This is a corporate facility and employees and patients are treated so. This is a company that has demonstrated no faith in their employees which has resulted in the poor care patients receive. I also observe poor patient follow up and lack of sympathy toward patients. In these clinics you can expect to have long wait times, poor treatment from the front door to the back door and no provider stability. If you are looking for a long term provider, our providers often quit as well as other members of our front and back office team due to poor management and improperly run facilities. If you decide to walk through these doors for treatment you should have very low expectations!
02/01/2012Provided by Citysearch -
This place is HORRIBLE. DO NOT, I repeat DO NOT go here for care if you value your health. The place is run now by this absolute beyotch named Crystal. She has everything locked down so that voice mail will NOT be returned, you WILL NOT be able to get through to your doctor if you are an existing patient, and no matter what you need, they will find some reason to deny it to you, or delay you in getting the care you need.
You are truly just a number to this place, and their goal is to process as many patients as possible without regard to mistakes, misinformation or screw ups. Those are their specialty.
12/22/2011Provided by Citysearch -
the PA was good but a guy named ""Dino"" was rude, power hungry and inconsiderate. I am looking into who to report him too. i would go elsewhere if you can. he also insinuated i was a liar when i called back to get documentation, the PA apparently did not put the ""Bronchitis"" in my chart that she gave me the script for. ""Dino"" insinuated i may be faking it and would not give me the documentation to stay out of work sick. just the kind of thing you don't want to deal with when you are trying to get well. He said the PA didn't put bronchitis in my chart but i have no way of knowing if he was telling truth. I will be following up with the board and reporting him. they left out the ""care"" part of healthcare when they hired ""Dino""
12/17/2011Provided by Citysearch -
I waited three hours for a physician assistant, since they had no MD working, to tell me they didn't feel comfortable evaluating my ear infection and recommended I go to the emergency department or make an appointment with an ENT. Are you kidding me? And, they wouldn't refund my co-pay after doing nothing.
This is the second time I have gone here. The first time I waited over three hours but I was too sick to leave, in the end my family practice doctor told me a few days later when I saw them that the medications Rocky Mountain had put me on were dangerous and had been pulled off the market. I didn't want to go to an Emergency Room last night and it was late, so I tried them again. I waited for two hours and saw two groups of people leave very upset. Apparently, they didn't have a doctor working yesterday, something my doctor had warned me about as he said many of these urgent cares hire people who have either lost their license or can't get a real job. I finally left. The front office staff was rude and more interested in surfing the internet than asking me what was wrong or giving me any idea how long they were going to take. I won't make this mistake again even if the lobby is completely empty, which wouldn't surprise me given how horrible this scam clinic is.
12/14/2011Provided by Citysearch -
I left without being seen. I waited for more than two hours and the staff was VERY VERY RUDE. Finally I found out that they didn't even have a doctor on staff, just nurses. I left and went to Nextcare where I was in and out in a short period of time and saw an MD. DO NOT GO TO THIS HORRIBLE CLINIC