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Services/Products
Commercial, Duct Repair & Service, Heating, Swamp Coolers, Residential, Industrial, Air Conditioning, Service & Repair, Installation, Air Duct Cleaning, Air Purifiers, Water Heaters.
Brands
Haier, lennox
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Other Information

Services: Commercial, Duct Repair & Service, Heating, Swamp Coolers, Residential, Industrial, Air Conditioning, Service & Repair, Installation, Air Duct Cleaning

Reviews

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kellyw91804

08/12/2013

Overall

Do not use this company. Their name is Reliable, but they are not. They will come out and charge you $50 to diagnose the problem with your appliance, and that is all you will ever get out of them. They came out and diagnosed the problem on our dishwasher almost 2 weeks ago. They were supposed to order a part that they claimed they would have in 2 days. Now, they will not return phone calls, nor have they called to let us know the part is in, or when they would perform the repair. As far as I'm concerned, they are only interested in the $50 fee for troubleshooting and they have no intention of repairing anything. I would give them no stars if that was an option.

rich.alvernaz

02/23/2013

Overall

Don't use them. We had them come out for our Bosch dishwasher. He told us the control board was out and gave us an $800 estimate. I ended up checking the problem online and found the control board at Sears for about $150 including tax and shipping. I replaced it and the dishwasher was fixed in about 30 minutes. The whole service call was a scam to get an easy service call fee. At $50 a pop they can make a haul for doing nothing. It's either that or the tech really was clueless. Neither choice seems good.

MS
Marcel S.

02/17/2013

Overall

RIP OFF!!!

My tenant called them because they were not getting heat in three rooms. The service technician, Pablo, called me and said we needed all new ducts. They were cracked and old. Cost, $858.00. He never went up into the attic space to inspect the ducts.

Fact is, the registers were closed in the three rooms. All we had to do is move the lever to open them.

Never the less, I called Sears to double check. They recommended cleaning the ducts for $189.

Don't call these thieves unless you have money to burn.

suzie123

08/13/2012

Overall
I called Reliable Service to m...

I called Reliable Service to make an appointment for my ac unit that had quit working. I was shocked on how fast they were able to get a technician out to my home. The tech gave me a very reasonable price for the repair and let me know that he was able to do repairs same day!!! My ac has been working since and I am more than satisfied with Reliable Service!! I recommend this company to anyone who needs fast emergency service with very low cost repairs!!!

jakejames

08/09/2012

Overall
A technician from Reliable Ser...

A technician from Reliable Service came to our home and repaired the water and ice making lines on our refrigerator. He did a fabulous job. Gary, the technician, is highly skilled, conscientious, professional, and personable. He fixed the problem. He also informed us that our compressor was running too hot and not to be surprised that our 7 year old refrigerator could simply "die" at any time. He recommended a better model refrigerator to purchase in the future. He charged us a reasonable amount for parts and labor. They also guarantee their work, and provided us with a labor warranty. We would recommend Reliable Service Company to anyone and everyone. You couldn't be more reliable. Give them a call if you need any appliance services.

In addition, while we waited to see if the fridge would start pumping out cold air, he took the time to explain certain things I could do to eliminate future repairs, like cleaning coils, not placing plastic bags near the lower shelve intake vent, how to best set the thermostat, etc.

donnaxxx

08/09/2012

Overall
I would have to say I was very...

I would have to say I was very impressed with my experience with this company!

They gave me an appointment and the technician came out the same day. He explained to me exactly what was going on. My ac has never worked better and I haven't had any problems since! I don't know what I would do because this summer has been so hot! I would definitely recommend them to my friends and family.

jerks12

01/13/2012

Overall
They should change thier name ...

They should change thier name to UN-reliable, because you can't depend on them. No following through with promises and they don't call you. They should have a minus star rating!

Details

Phone: (800) 767-4040

Website: http://reliableserviceco.com