Ram Residential Specialists Inc.
A+ Rating on the BBB
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I ordered windows and door and paid them half. They lost my order until I called 7 weeks later to find out where they were. I didn't get any product paperwork, I don't know the brand of products, or the cost. I'm trying to claim it on taxes, but I don't know the product cost. However, the installers were fabulous.
If I could give this company a ZERO I would! From start to finish this company was terrible with customer services, follow through, keeping their word, and doing a good and thorough job. From day they came out to quote the job they made many verbal promises they didn't keep and then when called out on it, was told do you have it in writing, oh no then you have no proof? This company boosts being a Christian company but shows no sign of it to their trusting customers. We signed contract in April job wasn't done until SEPTEMBER due to error after error on their part mind you. We ordered insulation and 15 windows and it took 6 months to complete, and we were promised it would be done in 1 month. This company refused to make it right with us, instead threatened to lien our home if we didn't pay full amount (no discount offered) even though they repeatedly messed up, nor honored one single promise. Funny, they talk a good game on the front end when they are trying to get you to sign contract. Then after you sign contract get ready for one crazy awful ride, and no promises met. After all this company put us through I'd NEVER recommend them for anything. Nearly broke our sanity dealing with them.
When we purchased our house, we were advised our roof was "OK," but considering the winter I have been experiencing, we shortly discovered the roof wasn't so "fine." We called RAM Residential, after asking around and they came the very same day... They gave us a thorough inspection and estimate. Once we authorized the work, a staff was there to make the repairs. They were professional, fast, and courteous through the entire process, from beginning to finish. We recommend them.
A salesperson from RAM Residential cam out to analyze my roof, and gave me a reasonable offer to repair the damage from a tree branch that fell on it. It was fair, and they could get the job started fairly rapidly. We had other companies come out, and they could not have the repairs completed for over a couple of weeks. And their prices were much higher.
The work was completed in 4 days, and it seems like new! We had rain the other day, and no new leaking. So far so good. Very amazed!