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Rainier Management

(128 Reviews)

(512) 451-9855

CLOSED NOW
Today: 8:00 am - 5:00 pm
20
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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General Info
Rainer Management is a full-service management company that specializes in a range of management services. It offers capital improvement, deferred maintenance, life safety and code violation repair services. The company also provides a variety of leasing, accounting and maintenance services. It manages more than 2,000 apartments in central Austin and deals in commercial and residential properties, including condominiums, offices and business parks. The company s apartment listing includes River Oaks, Penthouse, Lorrain, Park Place and Enfield. In addition, it offers a number of marketing services, such as fixing leasing targets, advertising in media markets, and analysis, design and implementation of marketing plans. The company is located in Austin, Texas.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Fax: (512) 452-2377

Payment method
no credit cards
AKA

Rainier Management Inc

Rainier Management Ltd

Other Emails

Categories
Real Estate Management, Real Estate Consultants

COUPONS & DEALS

No coupons available

Reviews

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Hadiya L.

08/10/2018

Overall

Recently moved in to River Oaks. Regardless of whatever you've read or heard about this management company, Texie is a blessing. She does the work of what seems like 10 employees. She has always been available to answer my millions upon millions of questions, making my move-in process a breeze. I've never met anyone like her in any customer-service related industry. She bends over backwards for you with a smile on her face. If you're going with Rainier Management, ask for her.

Ashwin D.

07/20/2018

Overall

Just a note to say thank you and your staff for making our home community the place we chose to live in . Your professionalism, customer service and your effort to work with the residents.

Chloe H.

06/29/2018

Overall

I have lived at a Rainier property for just under a year and I have had nothing but a positive experience. They have made some changes to their rules and stuff but in my opinion the place is looking better. These are older apartments but they have done a good job with the upgrades, like my unit has new cabinets and floors. I don't expect everything to be perfect but they are a good deal for the money and in a great location. Anytime I have needed maintenance they usually come the same day. I never really had maintenance respond that fast at the other places I lived. The guys here are great and the office people are nice too.

Codie M.

03/28/2018

Overall

they've been really good at fixing little things around our apartment, and even replaced our fridge within a day of it going out. The guys who come to do maintenance are also very friendly.

Naka S.

03/14/2018

Overall

This a excellent management company.

My new apartment is beautiful. Rainier took no shortcuts in making it nice. It is the cleanest apartment I have ever moved into. My apartment is renovated.... everything is of high quality....no budget materials were used here.

In addition, they did a excellent job at making me feel welcomed and important. When I moved in, they left a surprise gift on my breakfest bar. This is really going the extra mile!

The staff was friendly and I enjoyed working with Daiquiri to get everything completed.

I've lived in Austin for 12 years and have dealed with 4 management companies now. The other three were good or good enough, but my favorite by far is Rainer.

Tommy S.

03/08/2018

Overall

I lived at the Penthouse Apartments & enjoyed my experience there. The biggest problems I experienced were out of anyone's control (parking).

Management was always on top of any concerns that I had and quick to get the ball rolling on maintenance issues.

I always sought out help from Texie in the leasing office, she was an absolute doll from day one. She was a tremendous help (and happy to do it) the entire process and I knew I could count on her when I needed something resolved. Gonna miss that lady!

I would certainly live in a Rainer Property again.

Zelig E.

02/28/2018

Overall

I needed an apartment and a quick move-in date due to a change in circumstances. Patrick helped me out immensely! I was originally going to have to wait 3 weeks for renovations to be completed before I could move in, but he was able to get the work done two weeks early so I could spend Christmas in my new place. Everything was smooth and I am much appreciative of all the help that Patrick and the Rainier team offered me. My new place is gorgeous and I feel right at home!

Kufe R.

01/03/2018

Overall

Sincerest thanks to Rainier Management and to the current administrative and maintenance staff at Kensington

Taylor O.

12/29/2017

Overall

The people at Rainier are very friendly and helpful, especially the manager Amanda LeJeune who is always responsive and professional

Teri H.

12/06/2017

Overall

I have had a great experience with Rainer Management. I have lived at Abbey Road for about 9 months and I love it. Specifically with the management, all maintenance requests have been taken care of within the same day or next day.

Aldin M.

11/30/2017

Overall

Overall, a very positive experience.. and after six residences during my time in school this is definitely one of the better managerial relationships I've had. I would stay if I wasn't graduating!

Robbie C.

11/16/2017

Overall

Worked wth Texie to get my son into his apartment for college and she is amazing. She has been patient and gone above and beyond to make sure all of our questions were answered and that we had all the information necessary to make the move easier.

Mallow T.

11/08/2017

Overall

This is my first time leasing an apartment in Hyde Park, and I am satisfied with my studio at Oak Park. The rent was affordable, taking the bus was very convenient, and the staff at the office was friendly. Those three factors really influenced my decision to live at one of the Rainier Properties.

Risa B.

11/03/2017

Overall

One technician in particular, Marcus, did a fantastic job for me last night... In all my years of living here I have never had to use the emergency maintenance line but due to a water leak from the (antique) air conditioner I found myself finally using that service and it's literally the reason that I'm writing a review. I didn't expect much, admittedly, as it was after-hours on a Saturday but Marcus went above and beyond to get my family and I taken care of and the professionalism and genuine courtesy was much appreciated!

Reiss V.

10/25/2017

Overall
Expertise
Professionalism

Maintenance is pretty good. They typically get to requests quickly.

Daevey A.

10/17/2017

Overall
Expertise
Professionalism

TEXIE!!! She is compassionate and on top of her stuff. When you come in with a problem or request, she consistently treats you with respect, makes your issue feel important, and takes action.

Clarita W.

10/03/2017

Overall
Expertise
Professionalism

- Spacious apartments for the price
- Big windows
- Well-kept apartment interiors for the age of complex
- Friendly and diverse tenants
- Package pick-up from office
- Texie
- Pet friendly
- Central and accessible location

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