R & O Restaurant
216 Metairie Hammond Hwy, Metairie, LA 70005
R & O Restaurant and Catering
Good For Family: Yes
Good For Groups: Yes
Wheelchair Accessible: Yes
Parking: Lot, Free
Cuisines: Southern, Family Style, Italian, European, Seafood, Continental, Pizza, Cajun & Creole
Price Range : Below Average
Good for Kids: Yes
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Wow. Today I took mom to lunch at R&O's restaurant in Bucktown. Sadly, we'll probably never go back. When I got home I flipped on the TV & saw our overweight waitress from today (Deedee, the owner's niece) on an episode of the Food Network's Mystery Diners that was recently filmed with hidden cameras in R&O's. She did disgusting things with a diner's poboy (rubbed his poboy bread under her fat, sweaty boobs) & was physically bullying coworkers. There's lots of buzz that Mystery Diners is completely staged, and if it is, why would the owner of a thriving restaurant allow this kind if behavior to go on the air? After what I saw today, I don't think I can return, even though both of our meals were truly excellent. Nothing there will taste good again.
02/25/2012Provided by Citysearch -
Doesn't even deserve 1 star.. This used to be a HUGE family fav so we decided to eat there recently. HUGE MISTAKE. Server was extremely rude and unfriendly. We ordered a stuffed artichoke and it came to the table smashed with a BROWN soggy lemon on top and the inside was COLD...as in almost frozen cold. We were so shocked because we have never had such an awful experience there. After pulling 3 leaves out of middle, we asked the server to please take it back (it was inedible) and we would like to order some entrees. The ""manager"" came out smelling of alcohol and obviously intoxicated. His exact words... ""I will not remove this from your bill. If I go to an establishment and do not like the food I just pay for it anyways & today you will do the same. If you don't like that (as he is standing over me with his finger in my face) then you can leave and never come back here."" Then he went on to inform us (as my 3 year old is upset from him yelling at us) that he is the owners son and he is control if we refused to pay for the artichoke he would call 911 and let them deal with us!! The whole situation was so ridiculous and my daughter was so scared that we paid for all our drinks and the food we didn't even get to eat and just got out of there for our own safety. Also, note that the couple seated directly behind us said he had done the same thing to them in the past. I would NEVER return. I will NEVER recommend anyone to bring a child to eat there (unless you want them to leave scared). Worst experience of our lives by far! Shame on you R&O's! We have spent Alot of $ in that establishment over the years despite the unfriendly servers... no more.
02/19/2012Provided by Citysearch -
My brother and I have been going to this place for years. It was always good. Their pizza sauce had a hint of pickle in it that made it unique and tasty. We went there tonight, and were given appalling food. The large pizza was the size of a medium for the same price. The server responded about it saying,""I don't know anything about that"". The flavor of the pizza was awful too. I might as well have gone to Dominoes or Papa Johns. The food was small and nasty. I assume it has new owners, because stuff like this doesn't just happen for no reason. I am never going back again. What a waste of a good restaurant. Terrible, terrible, terrible.
03/15/2010Provided by Citysearch -
Went there for lunch this past Friday for the first time since before Katrina. I took some friends from out of town and I was embarrassed by the overall experience. The food was ok . . except for the eggplant parmesan I had from the lunch menu (don't get it!). But I was absolutely appalled at what happened when one of my friends asked for seafood cocktail sauce for his fried oysters. The waitperson brought out a small container of horseradish and said ""You'll have to add your own ketchup."" I have never ever been to a restaurant where a patron had to sit there and make their own condiments! For the prices these people charge for their dishes, they could well afford to provide the cocktail sauce pre-made! I also found the $2.50 subsitution fee a little steep when substituting potato salad for french fries!
06/01/2005Provided by Citysearch -
The focus is often on the great po' boys at R&O's but I also highly recommend their thin crust pizza. I had always eaten the R&O Po' Bpy special but one day I decided on pizza and I have never regretted it since. Waitresses are usually nice and attentive. The only issue I have is it is a family favorite and when it is crowded with loud and crying children, it can get annoying. But if you crave a great pizza or roast beef po' boy, it is worth the suffering.
06/14/2004Provided by Citysearch -
R&O's is simply wonderful. Their roast beef is in my humble opinion, the best in town, with a thick dark gravy that reminds me of the roast beef at Mama Rosa's in the Quarter. (Is that still there?)
The Ham po-boy is similarly excellent with good, sharp swiss cheese and french bread that is just the right consistency between soft and hard. (You know what I mean - some french bread is brittle dry and crumbly while some is doughy and rubbery)
I don't eat the pizza here but my family does and the bits I've stolen from there are first rate as well.
11/18/2002Provided by Citysearch -
They say nothing brings back a memory more vividly than scent, and I have R&O's to thank for the memories of my youth. Nothing brings back those days like the rich scent of their roast-beef poboys, which makes my mouth water in salty anticipation.
Those days when we would enjoy a piping-hot roast-beef poboy, whose dense, tender meat was brushed with a fine medley of Cajun spices, harkening our rich local heritage. Smothered in the most succulent gravy, it lay nestled in bread so soft, I thought it the stuff of clouds and dreams.
Alas, those days of yesteryear have receded into oblivion, but R&O'S stands proud: a Bucktown monument standing the test of time. Now I sit alone, watching children dip jumbo shrimp in cocktail sauce, giggling as roast-beef gravy puddles at their chin, hoping they take in every sensation, every scent: the memory and meaning of life.