Power Pro Plumbing
18105 S Hobart Blvd, Gardena, CA 90248
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I was told they would arrive in 90 minutes or less, and they did. But that's where my positive comments end. I wasn't given all of the necessary information prior to work. Then Sean said that he would be using a camera to see what the problem was. I asked him to not use the camera, because I know that would cost extra. Then he said that the amount he already told me included the camera. Later I found out from the company I usually go with told me I should have received a copy of the film from when he put the camera in the line. I called the following day and I was informed that I would have to pay an additional $250 and then they would make a copy and mail it to me. They also gave me an estimate for repairs in the amount of $4,400. I then had the company I usually use, Carns Rooter, and they came out to see what was needed. He told me that it should not be any more than $1,200. I will NEVER go to any other plumbing company again. If they can't come out, well then I will just wait until they are available!
Jose came out to are property and figure out the problem right away. He made some phone calls, explained to me the problem, how it would be fixed,and the amount. Everything was right on they did the work and Jose was on the job the whole time. The outcome was great it was a big job and I will be calling Jose back if we ever have any more plumbing problems. Thank You Jose
I recently utilized the services of Power Pro Plumbing for a major plumbing problem at my residence.
Everything from the initial consultation to the final inspection was conducted in a professional, courteous and caring manner. All questions and concerns were addressed and the work was completed in a timely manner with minimal disruption.
I am completely satisfied and would recommend this company to anyone in need of plumbing services.
THese guys arrived at my house within an hour of my call. They were very personable and respectful..(they even wore booties in my house) The issue was a leak in my ceiling but it was only dripping. Carlos and has assistant cut a very small hole in the ceiling and repaired the leak immediately with minimal damage to my celing. Honestly, I thought it was going to be a MUCH LARGER job and they were careful to limit the damage and fix the issue. Thank you for great service at a fair price!
Before the plumber,Carlos came, I asked for pricing. The office said the plumber has to decide when he gets there. I checked with competitors afterwards and all priced for $99 over the phone. It was a simple drain clogged in the bathroom sink. He said $150!. I said I have usually paid $75. He said if I remove the trap myself, it would be $100. Fine, it took me 5 minutes. All took him totally 15 minutes. So his company is getting $400 an hour?! Really.
On the plumber van was senior discount. When my older neighbor asked for a bid he said he will do it for $150 dollars instead of $160.
This company hires Spanish speaking people as plumbers and office, and sadly pay them little. Yet charges the English speaking people prohibitory pricing, and not having a pricing list?
I feel afterwards I had to take a shower. I hope it doesn't break!
Here at Power Pro Plumbing we strive to meet the needs of all our customers in a professional and affordable manner. We have served thousands of customers in LA and Orange County and have multiple references that will attest to our commitment. We regret to be informed that our service did not meet our standards and will be happy to review your concerns and answer any questions you may have. Here at Power Pro Plumbing we are proud, and consider it an asset to have diversity In all levels of our organization. From our team of technicians, management and office staff we are all here to help. Feel free to Contact me if you have any further questions. Thomas Allen
I would never recommend this company to ANYONE. Horrible service and I found out that they have a specific plumber from their anaheim office that has a residential burglaryon his record. They should run background checks on their employees before sending them into peoples houses. If i remember correctly his name was George.