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Polynesian Pools

(5 Reviews)

(757) 340-7121

OPEN NOW
Today: 9:00 am - 6:00 pm
48
YEARS
IN BUSINESS
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We have proudly been serving the entire Tidewater area since 1970!

General Info
Polynesian Pools has been southeastern Virginia's premier swimming pool and Spa Company since 1970. With over 7000 in-ground pools installed, we have the experience, and a proven quality of workmanship which is unsurpassed in the region. As a result, we have received numerous awards and accolades from industry peers, the local business community, & our loyal customer base. Many of our awards have come from industry trade organizations such as The National Spa and Pool Institute and Association of Pool and Spa Professionals. We take pride in these awards for innovative design for our residential vinyl lined pools as well as residential interior pools. Aqua Magazine, a leading publication in the swimming pool industry, has named Polynesian Pools as one of the Top One Hundred Companies in the country on several occasions. In 2002, Pool and Spa News ranked Polynesian Pools in the top 30 pool and spa retailers in the country. The local business community has also recognized Polynesian Pools. In 1992, Polynesian Pools was honored by the Hampton Roads Chamber of Commerce as the Small Business of the Year. Polynesian Pools also boasts the regions largest selection of high quality outdoor furniture, and a wide selection of relaxing and therapeutic spas. Click the Products/Services tab to see a detailed list of all we have to offer! We remain committed to providing quality products and services to the Tidewater area-feel free to stop in or call for a free estimate!
Hours

Regular Hours

Brands
* Dimension One * Great Lakes * LA Spas * Tropitone * Winston * Carter Grandle Patio Furniture
Accreditation

Class A member of the Tidewater Builders Assoc.

Better Business Bureau

Associations
BBB,Better Business Bureau
Categories
Spas & Hot Tubs, Swimming Pool Repair & Service, Spas & Hot Tubs-Repair & Service, Patio & Outdoor Furniture, Swimming Pool Construction, Swimming Pool Dealers, Spas & Hot Tubs-Wholesale & Manufacturers
Other Information

Specialties: Putting Greens

COUPONS & DEALS

No coupons available

Reviews

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James024

06/04/2011

Provided by Citysearch - 
Overall
Thanks for taking the time

Thanks for taking the time to answer all my questions. I know there were a lot of them. The Polaris runs like new again! Thanks

mrdave363

05/26/2011

Overall
Tried to buy and have a new po...

Tried to buy and have a new pool liner installed. They promised that the liner would be in on Wednesday and they could install that day or the next. Did not receive any calls on Wednesday saying the liner was in. I finally called them on Thursday morning was told they could install that day and they would call me back, three hours later no call, called again and they said they had set up installation for Friday (even though I specifically told them I would not be home that day). Said they would try and get someone out Thursday night would call me right back. 2 hours later no call. I finally went down and demanded my money back.

If you want good customer service do not use this business. They will tell you what you want to hear to get your money and then not follow up on their word. I'm surprised they are still in busniess.

David Thomas1

05/26/2011

Provided by Citysearch - 
Overall
Worst Service ever

Tried to buy and have a new pool liner installed. They promised that the liner would be in on Wednesday and they could install that day or the next. Did not receive any calls on Wednesday saying the liner was in. I finally called them on Thursday morning was told they could install that day and they would call me back, three hours later no call, called again and they said they had set up installation for Friday (even though I specifically told them I would not be home that day). Said they would try and get someone out Thursday night would call me right back. 2 hours later no call. I finally went down and demanded my money back.
If you want good customer service do not use this business. They will tell you what you want to hear to get your money and then not follow up on their word. I'm surprised they are still in busniess.

maddogf18

11/05/2010

Overall
Stay away for your own sake

It is a miracle that this company is in business. They have atrocious service. They do not do what they say, show up when they said they will, and are generally worthless. Buyer beware, if you give them your money they will forget that you even exist. You cannot believe how bad they perform.

dentonw

02/22/2010

Overall
Good Service

We have had a couple of problems with our hot tub. When I called Polynesian Pools' service department they responded quickly and efficiently. I am very happy with their service and the people that I worked with. They came out within the week and had everything fixed and cleaned up. We are so happy that they have improved their service department.