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General Info
•We are family owned and operated plumbing company. ◦Compared with other franchise business, we are able to provide much lower prices to our customers, since we are not limited by franchise fees and paybacks. ◦Compared with other family business, we are family operated too, meaning we have direct control in executing and overseeing our business to ensure it continues to meet and exceed our customer standards and ethical business practices. •We give free, no obligation estimates. •We do not charge trip or travel fees. •We do not charge extra for overtime, weekends or holidays. •We are licensed, certified, insured and bonded with the State of Ohio and Cities/Townships with all particular requirements for performing any type of plumbing services in residential, commercial and public properties. Ohio License # 36619. •We appreciate your business, so we make sure you are satisfied with all our services by keeping in touch with you as your family plumbing company.
Business History
Licensed & Insured (Lic #OH36619)
Hours

Regular Hours

Extra Phones

Cuyahoga East: (216) 246-0566

Stark County: (330) 280-6261

Lake/Geauga County: (440) 334-3324

Cuyahoga West: (440) 334-3326

TollFree: (866) 720-0911

Services/Products
Plumbing 911 is your one stop, full service plumbing and sewer company servicing both residential and commercial property needs, such as: Sewer and Drain Cleaning High-Pressure Drain Jetting Video Drain Inspections Sewer Line Repairs & Replacements Water Line Repairs & Replacements Faucets & Sinks Water Heaters Sump Pumps Frozen Line Issues Garbage Disposals Toilets, Urinals and more, Water Damage Restoration, Basement Flooding, Emergency Flooding, Water Restoration, and Sewage Cleanup
Payment method
check, amex, debit, visa, mastercard, company card
Amenities
Plumbing 911 will come to your home or business with a fully stocked plumbing van, including video camera inspection equipmentand drain cable machines, so that we can solve your plumbing emergency right away. We do not charge trip or travel fees to earn your business. Our technician will review the job, give you an estimate of service options and once you determine and approve his services, he will get done for you right then and there.
Associations
Plumbing 911, Inc. and associates are licensed with the State of Ohio, holding the highest ranked "Master Plumbing License" OH Lic. 36619. Plumbing 911, Inc. holds "Good Standing" with the State Secretary of Ohio, Jon Husted for operating business according to State practices. Plumbing 911, Inc. is accredited by the Better Business Bureau with an "A" Rating Plumbing 911, Inc. is registered with city, townships and counties for services requiring permits and inspections. Plumbing 911, Inc. is insured and bonded. Plumbing 911, Inc. is compliant with OSHA regulations, abiding by city ordinances and Ohio code law.
Categories
Drainage Contractors, Plumbing-Drain & Sewer Cleaning, Water Heater Repair, Sewer Cleaners & Repairers, Plumbers, Sewer Contractors, Plumbing, Drains & Sewer Consultants, Water Heaters, Building Construction Consultants, Construction Consultants
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Reviews

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Wil B.

08/18/2018

Overall
Professionalism
Promptness

Never showed up the first appointment, and when they finally did, they refused to give me a written estimate stating all sorts of excuses. Would not recommend this company to anyone.

Robert and phyllis W.
Edited: 06/26/2018
Overall
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Professionalism
Promptness

Prompt efficient service. Job was done in 1 day and everything works fine. Prices are good. Highly recommend.

Pam T.

03/29/2018

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Professionalism
Promptness

I have a magnet that advertise plumbing 911. It was on the cover of the yellow pages. When I need a plumber, the phone number and a coupon I've used Plumbing 911 for several problems in my 100yr. old home. The fist time was because after 5 large bottles of drain cleaner I could not open the drain!!!
I really thought I could tackle & handle this job myself. After all, I've seen commercials advertising drain products. It looks so easy, just pore it in the drain, and presto all is well. No it was Not!!!! On the 5th day I finally gave in and called Plumbing 911. Karen who works the office, was so kind. She had John to my home the same day!!! He not only diagnosed the problem, but repaired the drain!!! All in less than 2hrs. I highly recommend John at Plumbing 911. He as been back several times to help fix so many leaks. Thanks to Plumbing 911, I'm really loving this old house!! They will always be my rescue squad!!!was right there on the fridge.

Carolyn D.

12/28/2016

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Plumbing 911 is a great company to work with! Friendly, helpful phone staff, plumbers are very knowledgeable and good at solving problems.

M D.

08/08/2016

Overall

Wonderful employees over the phone! Tech was an hour outside their 2 hour window with no prior call to advise of tardiness, quote (was free at least) was over double of 3 other plumbing companies, I did not give them my business due to this.

Teresa K.

05/09/2016

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I called for a problem with the drain at my Aunt's house. They were very professional, courteous and efficient! I would highly recommend their services.

Jacki R.

12/18/2015

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We used 911 Plumbing for the first time last month. It was a great experience. We have had bad experiences in the past with other plumbers, but we were treated right. They will be the ones we call from now on.

Overall

911 plumbing has come to the rescue several times over the past few years. They are prompt, courteous, professional, and really know what they are doing. They are our plumber of choice for every type of plumbing job going forward. Kim M.

Josh K.

12/18/2015

Overall

I have used Plumbing 911 multiple times when things went wrong! Each time i used them they went above and beyond customer service for me and our family. With an owner who really cares for his customers and their families health and well being. Dont hesitate to call Plumbing 911 you will be glad you did!

Overall

Great company very professional and courteous work efficiently and willingness to help you out if income low did work for a friend of mine who is on fixed income but it all worked out. You are my new favorite plumbing company.

Chrystal F.

12/17/2015

Overall

I have had a couple of wonderful experiences with Plumbing 911. They are honest and hard working. The second time I needed a plumber, they sent the same guy we had the first time. I loved that because he already knew what our plumbing situation was like and could assess what needed done quickly. I would highly recommend them.

Erica H.

12/16/2015

Overall

I contacted this company when a client of mine needed assistance obtaining a new hot water tank. They were able to assist me through the process and even went above and beyond by agreeing to work another agency that was going to assist this veteran in paying for this new hot water thank. They offer one of a kind service and I highly recommend them.

Deb R.

12/16/2015

Overall

This business is a well respected family business who cares about there customers and treats you like family . Very well spoken of and does a great job at what they do.

Petra F.

12/16/2015

Overall

Fantastic company.. we know the wonderful owners through our church family and they were such a blessing in times of need this past month. Fast service, courteous and knowledgeable staff, very reasonable pricing. Remedied our plumbing problems expeditiously, going above and beyond in all areas. You will not be disappointed if u call them!!!

Melinda M.

12/15/2015

Overall

Used plumbing 911 for the first time this past year... They were the greatest... Very professional... Knew their business and what they were talking about... Very quick response time and worked with us to get the problem fixed and resolved... Very impressed... Would definitely use them again and recommend them to anyone!!!

Carolyn D.

12/07/2015

Overall

Plumbing 911 has been our plumber for more than 5 years. We have always been treated fairly and honestly. Great customer service! Very prompt in responding to emergencies!

Spencer S.

05/13/2015

Overall

Refused to help figure out a plumbing problem in my food truck because it is a truck. The problem is with the plumbing not the truck. The operator was very rude as well.

Kb K.

02/27/2015

Overall

Plumbing 911, with Chuck in the lead, repaired my frozen water line quickly and late at night. Because of their quality work and work ethic, I asked for a quote for a new water heater and the replumbing our entire house. They were awarded the job and again, did terrific work. Thanks! KB

Tony M.

12/18/2014

Overall

I can't say enough about people like the team at Plumbing 911 who keep their rates the same on the weekends as they do on weekdays. They operate with integrity, considering not just the needs of the job but the needs of the customer. I can't recommend them enough!

Brandi F.

12/16/2014

Overall

The plumbing technician came and advised me of the work necessary and when I expressed concerns over the wall opening necessary he left me with quote options and did not charge me for the visit. Great!

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