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Pet Palace

(12 Reviews)

(614) 471-6400

CLOSED NOW
Today: 7:00 am - 8:00 pm
Tomorrow: 7:00 am - 8:00 pm
11
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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Pet Palace believes in Playful Days and Peaceful Nights!

Business Description
Pet Palace offers Pet Boarding, Daycare, and grooming in Columbus and surrounding areas. We provide luxurious, yet affordable accommodations for dogs and cats. Unlike a typical kennel, Pet Palace pampers each and every pet and treats them like our own. We have three convenient locations to serve you. We are open 7 days a week from 7am- 8pm. Pet Palace believes that an active pet is a healthy pet which is why we offer extra exercise breaks and play times. During your travels, board your pets at Pet Palace and they will have a vacation too!
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Hilliard : (614) 529-9400

Powell/Lewis Center : (740) 549-3700

Airport Fax: (614) 471-6405

Hilliard Fax: (614) 529-3777

Powell/Lewis Center Fax: (740) 549-3777

Services/Products
  • Boarding
  • Dog Boarding
  • Cat Boarding
  • Kennel
  • Grooming
  • Cat Grooming
  • Dog Grooming
  • Daycare
  • Dog Daycare
  • Cat Daycare
Brands
Iams and Eukanuba
Payment method
amex, mastercard, discover, visa
Location
3 Columbus Area Locations:

2800 Ole Country Lane Columbus OH 43219
Near the Port Columbus Airport
614-785 8205

Hilliard
4254 Lyman Dr
Hilliard OH 43026
614-529-9400

Powell/ Lewis Center
7557 Gooding Blvd
Delaware OH 43015
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Amenities
Pet Palace offers Pet Boarding, Daycare, and grooming in Columbus and surrounding areas. We provide luxurious, yet affordable accommodations for dogs and cats. Unlike a typical kennel, Pet Palace pampers each and every pet and treats them like our own. We have three convenient locations to serve you. We are open 7 days a week from 7am- 8pm. Pet Palace believes that an active pet is a healthy pet which is why we offer extra exercise breaks and play times. During your travels, board your pets at Pet Palace and they will have a vacation too!
Associations
BBB Angie's List ABKA
Other Emails

Categories
Kennels, Pet Boarding & Kennels, Pet Grooming
Other Information

Wheelchair Accessible: Yes

Parking: Lot

Coupons

No coupons available at this time.

Reviews

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01/22/2015

Overall

I wish I could give lower than one star, but this is all I'm allowed. They were informed my dog was dog aggressive, but apparently didn't take it seriously as a handler let him loose and he attacked another dog and received injuries himself. I was charged for 5 "one-on-one" play times, but only four were documented in his "report card". My wallet was stolen and they refused to rebate or replace the punches on my lost card. I will not return.

10/27/2013

Overall

I have left my dog for both boarding and daycare. They do a great job with her considering her anxiety with other dogs. The staff seem genuinely affectionate with her and she responds well to the location and staff. She would let you know otherwise! Highly recommend.

10/30/2012

Overall
Thank you for taking such grea...

Thank you for taking such great care of my dogs, Ralphie and Opie! Everyone with dogs know one of the hardest parts is not only trusting your dog in the care of someone, but hoping your dog trust them as well. Everyone here was really professional and made my dogs feel calm and comfortable.

08/25/2012

Overall
I am so happy that this place ...

I am so happy that this place even exists! My pup loves coming here and seems to get excited every time we get in the car - just in case we're going to Pet Palace. I am very happy we have place to take him so he can run around and enjoy other friendly animals in a safe environment.

07/14/2012

Overall
I too recently (7/12/12) had a...

I too recently (7/12/12) had a bad experience at the airport location. I really wanted to have a good experience so I could have someplace to board my dogs and not worry abuth them. I paid for 2extra potty breaks and daily one on one play. I'm willing to pay the $$ to have my dogs well taken care of. Upon pick up I discovered one of my dogs had gotten pee on his bed and since the pee was completely dry on the inner lining he had to have laid on the pee bed for at least two days for it to be that dry. When I called pet palace to complain they told me he had not been laying on a pee bed and said they had washed the bed cover. Under the circumstances that would have been impossible, I had a liner between the bed and cover that was pee soaked. I paid $255 for a 4 night stay and my boy had to sleep on a pee bed for at least 2 days. I felt horrible about leaving him there under these circumstances and when I called pet palace to complain they told me they had washed the cover and he had not laid on the bed with pee on it, which is not possible considering what I discovered when I got home. I won't be back and wont recommend pet palace to anyone.

11/17/2008

Overall
I love this place

I just started taking my dog to attend the doggy daycare and she seems to love the people there and came home happy. Everytime I walk into the place everyone seems so excited and can't wait to play with my dog. I will continue to take my dog there. Great place and great prices.

10/16/2008

Overall
Amazing

I boarded my puppy recently, and was very pleased. They knew all of my pets information before I left her there. I was able to bring my own and added on extra playtimes. It made me feel at ease while I was gone. The staff was very friendly and eager to help me feel comfortable leaving her. I will continue to go there and will recommend it to my friends!

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