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        General Info
        Performance Bicycle is the number-one multi-channel bike specialty retailer in the US and the most popular shopping destination for people who love to ride bikes. We provide a multi-channel retail experience that spans catalogs, a website at www.performancebike.com and more than 92 stores nationwide that cater to the avid biking enthusiast, the recreational rider, and those who are just discovering the fun of cycling.
        Brands
        Shimano, Pearl Izumi, Fuji, Giro, Schwinn, Travel Trac, GT, Bell, comfort, cruisers, diamondback, fuji, gt, schwinn
        Payment method
        all major credit cards
        Location
        Eastgate Shopping Ctr
        Other Link

        http://performancebike.com

        Categories
        Bicycle Shops, Bicycle Racks & Security Systems, Sporting Goods, Sportswear
        Other Information

        Bike Parking: Yes

        Wheelchair Accessible: Yes

        Price Range : Average

        Parking: Lot, Private

        Reviews

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        j.m.jones

        07/31/2011

        Overall
        I went to Performance Bicycle ...

        I went to Performance Bicycle on Oak Valley in Ann Arbor, MI to purchase a bike for my son's 11th birthday.



        A terrible mistake!!



        Upon returning to pick up the bike after the free assembly, I was refused my purchase unless I agreed to sign a contract releasing them from all liability! Not only did they want me to sign, but they also demanded my 11 year old son, sign it as well!

        The manager explained this was to prevent law suits should something be wrong with the bike. After telling me it was assembled by HIS staff.



        The store has NO posted signs indicating a contract is necessary before the bike is released. There was no statement on the receipt, nor did the salesperson eager for my $250, mention that I would not be allowed to take my purchase out of the store unless this contract was signed.



        They seemed genuinely shocked that I chose a refund rather than be subjected to their contract. I find it hard to believe this is a legal practice!



        I do not want to do business with a company that tries to manipulates a parent to sign away their rights or disappoint their child.



        This store is a definite NO GO!

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        Details

        Phone: (919) 933-1491

        Website: http://performancebike.com