Nussbaumer Plumbing

Nussbaumer plumbing was sent to me through HSA warranty company. They came for to check a leak on a 15 year old water tank. The tank never leaked in 15 years and was at the end of its life. They came and said it wasnt installed properly which makes zero sense since it worked 100% fine for 15 years. They added added a rubber grommet to the top of the tank and said it was fixed. They leave my tank starts making a clicking sound and continues to leak from the bottom of the tank. Before they were there the tank continued to heat water and after they left it quit heating the water. I proceeded to call them back, and Todd the owner (know it all) calls the warranty company and tells them the tank wasnt installed properly and tried sabotaging the replacement coverage of the 15 year old tank that worked perfect for the life of the tank. After some very heavy arguing with them, I called HSA to send a different contractor and that contractor came said yeah 15 years is a long time for a water tank usually you get 10 years out of them. Called in and got the tank replaced under my home warranty. I wouldnt use Nussbaumer to change the toilet paper on my toilet. He is a hot head and know it all. He does not work for the customer.

Horrible service and the customer service is even worse!!! This company was assigned to me by my home warranty company, I called regarding a leaking pipe. First they missed an e-mail and didn't have me in the schedule for the time that was confirmed to me, however they did accomodate me, but once on site they were not able to determine that i had water to the house - they said our pipes were frozen. This was completely untrue, the water was on and flowing the day before hence the leak which took down our garage ceiling so we shut off the main. My husband came home from work two hours later and turned on the main - and guess what we had water! So either its magic or this guy is incompentent take your pick. This company took their $75 deductible - they told me I would most likely need to replace all the plumbing and they would apply the $75 should I choose this route. Again untrue, we fixed the leak ourselves and the rest of the pipes are fine. I did try to call them left several messages over three days with no response at all. Finally when they did pick up the phone they were unwilling to refund the $75. DO NOT CALL ON THIS COMPANY find another plumber... customer satisifaction is important TODD.

Decades of build up clogged the pipes from my kitchen to the point my husband couldn't fix it. They are quick, courteous, affordable, and makes sure the jobs done right. I highly recommend them for all your Plumbing needs.