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Business Description
With over 150,000 member-owners, Nusenda Credit Union (formerly New Mexico Educators Federal Credit Union) is the largest locally owned credit union in New Mexico, with 16 convenient locations from Taos to Socorro. It's easy to join and as a full service credit union you'll find products and services that fit any need. Call us or stop by today to join The Power of WE.
Hours

Regular Hours

Sat - SunClosed

Categories
Banks, Financing Services, Mortgages, Investment Management, Credit Unions, Real Estate Loans, Loans
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Reviews

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Erica G.

06/17/2014

Overall

New Mexico Educator's has the worst customer service. They also charge $35 for overdraft fees - most banks charge $26. They also charge a daily fee each day until the overdraft is rectified. I even experienced an overdraft fee when there was more than enough in the account to cover the costs. They were rude and told me I was wrong. I was looking at my statement and there was a positive balance before and after the actual charge and the fee. UNBELIEVABLE!! My bank merged with NM Educators so I tried them out. I have never been treated with so much disrespect. Any credit union is better than New Mexico Educators. I found First Financial to be respectful and no crazy fees.

Marcy M.

05/25/2011

Overall
I am so glad I switched from t...

I am so glad I switched from the Big Bank to the credit union.

Easy-going polite friendly service, never have to wait in line. It's great to do business with people who treat you like their neighbor and friend.

Also, consider the ongoing devastation of our nation's economy being perpetrated by the big multi-national Banksters, and the fact that banking with a locally owned bank or credit union helps the local economy.

Well Fargo is the worst bank in our area. I used to wait in line at Wells Fargo (either standing in line indoors or waiting in my car at the drive-in teller) for 30 to 45 minutes for any transaction. One time, I arrived at the drive-in teller at 4:05 and listened to the entire hour of Democracy Now on the radio while the lines of cars slowly inched forward. When the 5:00 news came on, I was the only one left in the line and the window tellers could see me, but just as I reached the window they shut their blinds and closed down. Next day I went in during business hours and complained to the supervisor, who tried to tell me I was wrong, that I must have been mistaken about the time, etc. I explained that I knew precisely what time it was because Democracy Now is only on from 4:00 to 5:00 in our area, but she just repeated that sometimes people think they're waiting an hour when it's really only a few minutes.

I closed that account soon after.

Switch to a credit union. You'll be glad you did.

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