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We Serve Where You Serve.

General Info
Navy Federal Credit Union proudly serves all Armed Forces, Reservists, National Guard, DoD civilians, retirees and their families. We offer amazing savings and loan rates with incomparable service at over 275 worldwide branches -- many located near military installations. Equal Housing Lender. Federally insured by NCUA.
Services/Products

Lending, Mortgage, Auto Loans, Savings & Checking, Credit & Debit Cards.

Categories
Credit Unions, Banks, Financial Services, Loans, Veterans & Military Organizations, ATM Locations, Mortgages
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Reviews

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Mao Y.

08/11/2018

Overall
Expertise
Location
Professionalism

Our family saving is gone thanks to NFCU's unwillingness to admit to its security flow and it's profit first strategy.

Someone somehow gained access to our NFCU check account and transferred $4,500 from our checking account to a Bank of America Account that does not belong to us in less than 24 hours. Strangely unlike all the other banks, there is no verification involved when trying to transfer money out of account....We noticed the problem in less than 24 hours and it still didn't matter.

NFCU's response? Since the transfer was initialized from one of our devices according to their IT, it is highly likely we made this transfer to this external account that does even belong to us, so fraud claim denied!! Whats worst is they refuse to provide us with the info for our police report unless we obtain court order, making rude comments about we still have plenty in our check.

After being a member for over 10 years, we always thought we were lucky to have NFCU because we served this country, we honestly wish we have the worst bank in the world right now than NFCU.

We will be dedicating the rest of our life spreading the good word, so keep on deleting will not help you NFCU, this is only the start.


YOU PICKED A FIGHT WITH THE WRONG MARINE!!!

Sandra O.

04/21/2017

Overall
Expertise
Location
Professionalism

They are professional, friendly, and compassionate. The downside is the closest branch or usable ATM is in Sierra Vista. That's a long drive from Green Valley. But we have banked with them for almost 40 years. Well worth it!

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