To whom it may concern,
I had the Miracle Maids clean my condo on Friday 6/30/17. They came around 6:15 pm and didn’t start working till 7:30. There were four of them and they worked until 8:30 and charged me $150. I was okay with the price as I’ve had cleaners before who cleaned a bigger house for me and I paid $140 and my experience with them was amazing and their cleaning work was remarkable. Sadly for you guys it was the exact opposite. It barely looked like they vacuumed, they didn’t dust at all, I rubbed my hand over my kitchen counter and it was covered in dust. How do you not even wipe the kitchen counters down!?!? It looked like they sprayed inside the oven with some cleaning solution and then forgot to even wipe it out. It made it look worse actually. I have light brown laminate floors and they didn’t even mop or sweep them. They didn’t do any dusting or baseboard work. The only thing they cleaned well was the refrigerator and a somewhat decent job on the 2 bathrooms. My place is about 1,000 sf and the last time I had cleaners they did a bigger place and there were only 2 of them and they did it in the same amount of time. This was the worst cleaning product I’ve ever seen. Not to mention that it seemed like some of their crew weren’t even 15 years old. Then on top of all this I have been asking and asking for an invoice!!! A receipt which I need to show my property management company. How can you guys not get me a receipt for the services I paid for?!? I also called and was very nice about the fact that the cleaners did such a bad job. I said maybe they could come out and try to redeem themselves or maybe refund me some of my money. The guy was nice and said they could come back out but it would cost me. At this point I’m over it and I just need an invoice!!!!! Please help me.
I have no idea how they are receiving 5 stars. They showed up late and left an hour early but still charged the full amount. I had to dispute the charges on my credit card that they processed FIRST.
We couldn't even tell they'd cleaned. It was a move-in clean and there was still dust, cobwebs and the toilets, tubs, refrigerator & cupboards were still dirty. We went back and cleaned it ourselves. It took 2 1/2 hrs to re-clean the kitchen! I would NEVER recommend them!
I have no Idea how they have 5 Star reviews. Miricale Maids have been a nightmare since the moment they showed up 40 minutes late and still charged the full- time. Expect people who cannot speak English, do not clean ( videotapes of them texting and making phone calls). I had to re-clean the apartment once they left and I am not a neat freak. Owner is awful and never follows through with anything. There BBB rating is wrong because he has falsely closed our case a few times, I wonder how many others he did this to that gave up.
WE HAVE NEVER EXPERIENCED SUCH A HEART DROPPING DEDICATION IN WORK WITH SUCH HUMBLENESS , AND INPECABLE STERILIZATION, WITH BEAUTIFUL ORDER, ALONG WITH SHARING GRATITUDE OF THE DEEPEST RESPECT AND DISCREETNESS. "MIRACLE MAIDS HAS THE UTMOST INTEGRITY. EACH TIME WE USED "MIRACLE MAIDS", THEY HAVE SHOWN MAXIMUM EFFORT, DEFINETLY BOTH PROFESSIONAL AND PERSONABLE. WE BUSINESS OWNERS, AND ASSOCIATED WITH EXTREMELY LARGE FAMILY ORIENT BELIEVE " MIRACLE MAIDS TO BE WHAT WE CALL AN "ALL IN ONE "COMPANY. WE WOULD REFER "MIRACLE MAIDS " TO OUR KINGS AND QUEENS, AS WELL AS OUR OWN MOTHER. WE FEEL THE POSITIVE ENERGY "MIRACLE MAIDS" PUTS INTO EACH JOB THEY COMPLETE. EVERY TIME IS SHOWN WITH PATIENCE, CARE AND NURTURING JOY OF HELPING OTHERS. THEY WORK FOR YOUR COMFORT, SATISFACTION , AND ARE THE MOST GUARANTEED COMPANY WE HAVE WE HAVE EVER WORKED WITH . THEY TRULY HELP US LET GO AND TRUST WITHIN. WE KNOW THEY WORK FOR "THE PEOPLE" INSTEAD OF THE TIME CLOCK. A TRULY REMARKABLE AND HONORABLE, STRESSFREE EXPERIENCE AND ENVIRONMENT TO HAVE IN OUR HOME SWEET HOME. OR OFFICE, OR WHEREVER YOU REQUEST THEIR SERVICES NEEDED.
I love this place. I've used them three times now and twice it was on super short notice. I have a 450 square foot (studio sized) one bedroom and they let me do the 2hour special for $50. SO worth it. I've had different people come different times, and both times it was fricken spotless for $50, and they made my bed too which I've never had with a housecleaner. I would be paying $130 for the big chains.
I feel like this is a little small company gem I've found. So, there's my review. I really appreciate that they accept my business when I am a single gal with a tiny apartment and not a huge house that makes them tons of money.
I have been using Miracle Maids for the past few years. They are always available to help me out when I need a quick emergency clean. It is nice to have a service that does such a thorough job. They will clean anything you need help with and I always feel 100% better after they are finished. I'm too busy to do the kind of cleaning job that they do! I would recommend them to anyone that needs an affordable option to help out with cleaning needs!
I have used Miracle Maids for close to 3 years now. Ever since my wife died. I have to keep the house clean by myself. They do an excellent job for me. I use them as needed, sometimes its twice a month, sometimes more often. They do a thorough job and I am very pleased.
Wasn't sure how good of a job they would do b/c they are so much cheaper than the other "big companies", (they charge less than half), but we had to have a thorough cleaning done on a rental of ours that we are selling, I said I need them the next day if possible, they were able to do it, did a great job on everything, and it cost way less than I imagined. Thanks, I will def. use this company again. 2/29/14
I have used Miracle Maids for over two years and have found their service to be very reliable and thorough. The employees are pleasant and have done a great job every time. They are always on time and ready to work. I would recommend this company when you need some help in your home!
I just wanna recommend them for cleaning in the Denver area. I've been using them for my vacation rental for the past month, almost 2 months. They're doing a great job. ON time, and do a great job cleaning, so just wanna recommend them for others in the area, alright.