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MetroPCS has been awarded "Highest in Customer Satisfaction With Wireless Prepaid Service" by J.D. Power and Associates

General Info
MetroPCS offers talk-all-you-want service in five basic cellular plans priced at $30, $35, $40, $45 or $50 - options and services vary depending on the level of service you choose. MetroPCS has more than 3 million subscribers and offers customers flat rate cellular plans with unlimited minutes, no signed contracts, no activation fees and your first month of service Free! Great cellular plans --- Unlimited minutes! No signed contracts! First month Free! Take advantage of everything MetroPCS has to offer - including unlimited all day and all night minutes at one flat fee without ever signing a contract. Visit our website or call us today and Unlimit Yourself with new cell phone service from MetroPCS.
Hours
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Extra Phones

Phone: (214) 369-4851

Phone: (214) 369-8823

TollFree: (888) 863-8768

TollFree: (877) 719-2345

Brands
We're a wireless company with a simple premise: Everything we do is unlimited. And we do unlimited better than anyone on the planet. For as little as $30 a month, you can get unlimited local wireless calls without a contract. For a few dollars more, you can add unlimited long distance, unlimited texts, unlimited Web access, and unlimited directory assistance. Virtually anything the other wireless companies offer, we offer unlimited for a fraction of the cost. One flat, incredibly low rate for the best unlimited menu in wireless. MetroPCS Communications Inc. is one of the fastest-growing wireless companies in the country. Launched in 2002 by veteran telecom executives who thought wireless customers deserved a better way, MetroPCS owns or has access to licenses serving 140 million-plus people in 14 of the top 25 U.S. markets, from coast to coast. More than 5 million people are now part of our network, with thousands more joining every day. MetroPCS wants everyone to have unlimited, affordable access to all that wireless has to offer. At MetroPCS, we unleash you from contracts, ridiculously priced plans, outrageous overages, nickel-and-dime routines that - until now - have made wireless so frustrating. We are here to make wireless truly unlimited., We're a wireless company with a simple premise: Everything we do is unlimited. And we do unlimited better than anyone on the planet. For as little as $30 a month, you can get unlimited local wireless calls without a contract. For a few dollars more, you can add unlimited long distance, unlimited texts, unlimited Web access, and unlimited directory assistance. Virtually anything the other wireless companies offer, we offer unlimited for a fraction of the cost. One flat, incredibly low rate for the best unlimited menu in wireless. MetroPCS Communications Inc. is one of the fastest-growing wireless companies in the country. Launched in 2002 by veteran telecom executives who thought wireless customers deserved a better way, MetroPCS owns or has access to licenses serving 140 million-plus people in 14 of the top 25 U.S. markets, from coast to coast. More than 5 million people are now part of our network, with thousands more joining every day. MetroPCS wants everyone to have unlimited, affordable access to all that wireless has to offer. At MetroPCS, we unleash you from contracts, ridiculously priced plans, outrageous overages, nickel-and-dime routines that -until now - have made wireless so frustrating. We are here to make wireless truly unlimited.
Payment method
amex, check, master card, visa
Location
Walnut Glen Tower
AKA

Metropcs Communications Inc

Brinker Communications Inc

MetroPCS Communications

Categories
Cellular Telephone Equipment & Supplies, Communications Services, Cellular Telephone Service, Wireless Communication

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Reviews

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mrmaserati

05/19/2012

Overall
MetroPCS sucks terrible horrib...

MetroPCS sucks terrible horrible customer service.



For over a week I argued, begged and pleaded at every level, 6 store reps, 6 online reps. In my opinion all of them incompetent and many rude. Autopay account deleted and recreate at least 4 times. Everyone keeps saying the same thing just go in and update to account info. The account was even verified by a Corporate Center supervisor. Phone service has been shut off twice. Even after the store manager at the corporate Center assured me that it ad been restored.



Then I found the emails for coroprate HQ. Two emails to three execs and the problem was fixed in two hours. You do the math. Corporate email, fax number, phone number and my complaint letter is at http://SwensonStudio.com/MetroPCS.htm

david.doig

05/05/2010

Overall
METRO CUSTOMER SERVICE SUCKS!!!

You call to speak to a representative and get put into voice prompt hell with no end in sight. Keep asking for service agent and the voice prompt continues to loop without getting an agent on the phone and disconnects you instead. METRO CUSTOMER SERVICE SUCKS!!!!

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