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They provided the poorest service. All they do is check if you are home then walk the yard for five minutes and leave. They always are selling but not providing service. They sold me bush fertilizer and like a fool I signed up within two months all the bushes they treated died while the ones they didn't treat thrived! You have been warned
TruGreen deserves 0 stars. I have been paying them for a year and my lawn is covered with every type of weed and has brown spots. I have been home when they serviced and they did not even go in my side or back yard. I think it is a scam. I have complained several times and they never came out to do the additional service promised when you sign up. They just want to keep charging and doing nothing. I wish I could get a refund.
I'd ckeck zero stars if I could. We paid for a year of service and had nothing but increasing amounts of weeds. I've asked them to stop sending emails begging for us to come back, and now I'm getting snail mail solicitations (anti-green, huh?) STAY AWAY FROM TruGreen!
very disappointing using tru green, they messed up my bill, and did not do as promised, they talk a good game over the phone, but was a different story when it comes to getting my grass to grow. the whole experience was far from what i was told over the phone, no matching grass with what i had already, and seed put down did nothing! no new growth at all. a waste of $300 dollars, that was suppose to be billed monthly, but was billed all at once. not a good thing to have happen when on a tight budget, called tru green and was told we are sorry, but nothing else could be done. good luck with these guys. big promise's but no follow through.
Pretty much what everyone said is true. They do not listen to you and argue with you when they do crappy work. They make big promises when selling to you then you are told they can't do even a fraction of it. They have very poor communication between their customer service and technicians, and in my experience their technicians have elitistic (yes I made that word up :P) personalities. I did not have a problem with them billing me when I canceled them though.
I have used this service in another state and loved it! Not so in Florence, SC. They simply didn't move anything to clean! Rediculous. No refunds but asks that you show his girls how to clean. Um...no thankyou. Not my job. Worst cleaning experience in over 20 years. First bad review ever written for cleaning service but it was that bad. Don't be a victim.