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When you need auto repair, you can count on McSpadden's Tire & Automotive

General Info

South Austin;                                                     4241 South Congress Austin Tx 78745                 512-326-8411

Bee Cave, Lakeway Area;                                     14422-D Hwy 71 West Austin Tx 78738                512-263-5082

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

Bee Cave, Lakeway Location: (512) 263-5082

Services/Products

Brakes, CV Axles, Clutches, Timing Belts, Cooling Serv, Water Pumps, Radiators, Belts & Hoses, Suspension Work & Alignments, A/C, State Inspections, Transmission Serv, New Car Checks, Tune Ups, Tires, 30K, 60K & 90K Maintenance Services, Fleet Services

Brands
Tires, Brake Repair, Collision Repair, Diesel, Diesel Specialist, Domestic Repair, Electric Repair, Electrical Repair, European Repair, Foreign Repair
Payment method
check, diners club, amex, debit, discover, insurance, master card, visa
Amenities

Shuttle Rides are Available.

AKA

McSpadden Automotive, Inc

McSpadden's Automotive, Inc.

Mcspadden's Automotive

McSpadden Precision Automotive

Mcspadden's Automotive, Inc.

Mcspadden's Tire & Automotive

McSpadden's Tire & Automotive

Other Email

Category
Auto Repair & Service

Reviews

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pbmcfarland

02/27/2012

Provided by Citysearch - 
Overall
Honest, dependable auto care

I have had nothing but excellent service and honesty from this company. I now take all of my vehicles there for service, repairs, etc. They are very friendly and do a great job of helping the customer understand what their vehicle needs and the options available. I know whatever they tell me is the truth and that they will always do whatever is necessary to get the job done properly.

zerendipity

02/16/2012

Provided by Citysearch - 
Overall
A Place You Can Trust

My lil Betsy's brakes were in dire need so I took it to McSpadden's. Their pro's and fixed everything for a very reasonable price, with none of that squeeking or grabbing, 'give 'em time to adjust' bizness I've experienced before at other places. First, it's so clean you could eat off the floor (really). Angie, at the front desk, was efficient, friendly, and good at communicating everything I needed to know. Fixed by the next day and brakes stopped as smooth as glass. Dennis and Ozzy who were sent to give me rides to and fro and were swell. That is so helpful. Thanks for the great job! I'll be back when Bets' needs more attention. Peace of mind is a powerful thing...

Dallas70

07/15/2011

Provided by Citysearch - 
Overall
Only Mechanics I Trust

This is long overdue. I've had five services in a row on different vehicles I own. And I'm always amazed by the quality of the work. The friendliness of the service is like walking into a friends home. The price is always reasonable I don't not ever feel cheated because I've always recieved very accurate estimates. Never feel pushed into service I can't afford but always informed of areas that may need attention. Anyone who has had a bad experience with a mechanic needs to come to McSpadden period.

SusanMarieTYG

07/12/2011

Provided by Citysearch - 
Overall
A place you can trust

Trustworthy and polite group. Nice, clean office. Clear and concise explanation of services. I agree with the other review, it seems safer and more reliable to go with McSpaddens than a dealership.

horse people

10/06/2010

Provided by Citysearch - 
Overall
This Place is GREAT

I was reffered to McSpadden's by a friend. I went in and told them all the items i needed. They shuttled me home. Called me with an estimate and did the repairs in the time they said they would at the price they quoted, who could ask for more BUT they did more. I went to get my car and they had washed it inside and out. This place is GREAT. Thanks Guys

Rauli Huerta Jr

10/06/2010

Provided by Citysearch - 
Overall
They stand behind their work

Good service. Accurate estimates. On time delivery.
They stand behind their work. Very polite, and friendly folks.

singtoall

09/13/2010

Provided by Citysearch - 
Overall
Great service!

McSpadden's has become our mechanic shop and we are picky! They are convenient, professional, reasonable, and, timely. We have two older vehicles which are starting to have issues. When a repair did not work properly, not only did McSpadden's guarantee the work, they went above and beyond to take care of the problem and do something extra to make up for the inconvenience. They have also cleaned up the place. No longer is my car dusty after going to the shop, and because of the fencing, I know my car will be safe when it has to stay overnight. Thank you McSpadden's for sticking to your estimates, working with us, and making it right everytime!

terrijac59

07/27/2010

Provided by Citysearch - 
Overall
Great service and overall experience

The staff at the South Congress location are not only friendly, professional, but also a lot of fun to deal with. I had a lot of work done in a timely manner and am very pleased with the service and customer service I received.

I recommend this automotive location to any and all!

lwreview

06/18/2010

Provided by Citysearch - 
Overall
BEE CAVE LOCATION - GREAT SERVICE!

McSpadden's purchased Bee Cave Automotive earlier this year. Reviews at Bee Cave Automotive weren't great, but reviews at McSpadden's on Congress were some of the best I'd seen. I contacted the Congress location and they promised me the same excellent service at the new Bee Caves location. The Bee Cave location is close to where I live, as are other automotive repair shops. I've had issues at the other companies, so tried McSpadden's. I had to have brakes and rotors replaced on my Suburban. The price was several hundred dollars less than when I had it done on a different Suburban at a near-by shop several years ago. My car was done on time, and my car was washed and detailed at no extra charge. I feel like McSpadden's is a place I can trust with my cars not only for repairs, but for general maintenance since I'd like to drive these cars for a long time!

traliz08

05/19/2010

Provided by Citysearch - 
Overall
Great Service, Great work- Bee Caves location

I recently took in two cars for water pumps, timing belts and seals. The work was done quickly and there werent any suprise costs (much like other shops). Raymond answered all of our questions with a smile and did quality work. The work was done for exactly what we were quoted and it was by far the best price we found anywhere else in town. I was very impressed with the service and will not go anywhere else for repairs.

MichaelM78669

04/23/2010

Provided by Citysearch - 
Overall
Incompetence without Integrity

Incompetence without Integrity.

This is, by far, the worst experience I have ever had when dealing with an automotive service 'professional', a term I use quite loosely on this occasion. After taking our vehicle to have the front shocks replaced it was returned to us in what the shock manufacturer stated was a ""very unsafe"" condition that should not have been driven. The shocks were VERY OBVIOUSLY installed incorrectly as any idiot (unless, of course, the idiot was an employee of this jip joint) could tell since the truck was now jacked up a good 3 inches in the front only. After keeping the truck for an extra day it was returned to us in this very obviously wrong condition.

The first time we took the truck back is when I became aware of exactly what was going on here. We were told that they would be able to fix it for sure, but they would have to order different shocks and install those on the truck to do so. You see, they were installing shocks we brought in rather than the exact same set of shocks they offered to order for us at $100 more per shock. Anyone else see the very obvious money-grab going on here? Zero integrity for this dishonest move, but hey, they didn't quite know what they were up against.

So the truck goes back a third time, telling them it is VERY OBVIOUS something was done wrong and needs to be corrected. After much arguing, again blaming us and the shocks we brought in, they agreed to take the suspension apart and look at it again but they said they would need information on who we had contacted at the shock manufacturer etc. Well, after we returned home and did a bit more research we had to call them back to TELL THEM what THEY did wrong! Unbelievable! These clowns couldn't even figure out a simple front strut installation, and actually tried to tell me at one point the ride height of a vehicle was determined by the gas pressure in a shock! LOL! The suspension damper determining ride height, that's one I've never heard before!

They tried anything and everything to blame us and the parts we brought in for this before they would do anything about it. They made us do the research, figure out what the issue was, even after we had the manufacturer of the shock saying it was clearly installed wrong because the shocks would not significantly change ride height. They even CONTINUED to argue after this, which is nothing short of idiotic in my book... the manufacturer of the product is saying you are wrong and you still want to tell me that the shock/strut is going to determine ride height? Please, most children know better and even if they didn't they would at least stop after the manufacturer of the shock said differently.

All of this, having to bring the truck back multiple times, being lied to in my face, the shop failing at their money-grab technique, completely horrible customer service and a total lack of integrity and they had the nerve to laugh at me when I suggested at least a partial refund on the labor after I did the diagnostics myself. The best part was when they kept blaming the parts we brought, which were the exact same and CORRECT shocks for the truck that they offered to order for $100 more per shock... I mean, really, if you want to make your pathetic money-grab any more honest you might as well just come out and say it! Offering to ""fix"" the issue by installing the exact same unit at $100 more per corner is pretty damned obvious, guys.

What a bunch of dishonest, integrity-free, idiotic jokers. After reviewing their website and seeing that they are a ""Christian"" ""family"" business it starts to look like they were probably discriminating against us as well, though these things are tough to prove. Either way, great way to represent your ""Christian"" values, whatever those are!

If they can't even do a simple strut installation and stand behind their failures when they very obviously occur, why would anyone trust them?

This is for the

amichael3253

04/17/2010

Provided by Citysearch - 
Overall
Great Service at the Bee Cave Location

I brought my Lexus to McSpaddens as it approached 100,000 miles and needed a timing belt. Since my car had never been to a repair shop, I took a chance with this place and I'm glad I did.

When I brought my car in, I asked them to change the timing belt and water pump and check for the source of an oil leak. Everthing was fixed on time and within budget and I feel like they went over my car pretty thoroughly to make sure there were no other problems.

I'm happy with the quality of service and I will use McSpaddens again.

C Gladish

02/15/2010

Provided by Citysearch - 
Overall
excellent, quality service

This is a great mechanic! The customer service is excellent - I always have all my questions answered, and am given a fair price for quality work. I trust McSpaddens for all my car maintenance and repairs.
They have a comfortable waiting area and are friendly and courteous.

jbj5000

10/12/2009

Provided by Citysearch - 
Overall
BEST IN AUSTIN

I have been going to McSpadden's for about 3 years and have never had a problem. They are honest, friendly and willing to take the time to explain how things work. If they aren't too busy, they will even take you back in the shop and show you the details of what they fixed.

Most importantly, on several occasions, they have had the chance to overcharge me and didn't. Once, my Honda CRV broke down driving to town and I took it to Howdy Honda to get fixed. Honda told me that the head gasket was blown and gave me a repair estimate in the thousands. They also pushed real hard for me to trade in the car for almost nothing and buy a new one. I was skeptical, so I took it to McSpaddens and they showed me that all that happened was that a nail on the road flew into my radiator and caused me to over heat. They replaced the radiator and the problem was fixed.

I've had a few similar situations where other shops gave me pricey repair estimates and McSpaddens showed me that the other shops were not really fixing the real problem. They are very knowledgeable and seem very honest.

FYI: The parts they use are from the dealer, so they may not be the cheapest, but they do it right so you don't have to have it done again

TainoBaez

09/22/2009

Provided by Citysearch - 
Overall
HONEST BUSINESS

Every time I have taken my vehicle in they have always been honest about problems and has done the work in a timely fashion. Brandon provides great customer service which has made us a repeat customer.

RuthWilmore

08/31/2009

Provided by Citysearch - 
Overall
Car inspection efficiently

They inspected my car. They were very fast. It need a minor repair. They reinspected - again really fast. Nice people.

CindyCrandell

08/06/2009

Provided by Citysearch - 
Overall
Very good experience!!

As a woman having to go into an auto repair shop I think we all feel a little somewhat intimidated. These guys were very nice and went out of there way to accomodate me. Also they did the work really fast and that was it... I was on my way. They did a very good job! I will definitly be going back because of the excellent service and my car is 10 years old!

kwest79

08/05/2009

Provided by Citysearch - 
Overall
Reliable and Friendly

I've taken my car to McSpadden's three times now for various repairs, and have found the staff to be consistently friendly, honest, and helpful. They really tried to work with my budget on my last trip, and they have truly excellent customer service.

SandraStephenson

08/04/2009

Provided by Citysearch - 
Overall
Honest,Reliable,Trustwothy Place for auto repair work

I first came in contact with McSpadden's in regard to my air conditioner not working. I had taken my car to two other places. Their quotes were $1300.00 and 900.00. McSpadden's fixed it for 160.00. They are honest! I will never take my car anywhere else.
I recommend them to all my friends.