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From beggining to end, the Loyal Roofing team was fantastic. Instead of moving to a new place, we decided to remodel our own house and since we were doning it, we thought: let's do it right! These guys were who we hired to replace our entire roof, both quality of work and price are amazing!
I'd been shopping for a while until I found them. Since they had the best quotes I sat down with my architect and we decided to give it a shot. How happy we are with the results! My new house is the most beautiful one in the neighborhood thanks to Reliable. Way to go, people! I recommend.
My son had several leaks in his house and since I'm an engineer he wanted me to travel across the country to go take a look. He had so many different people saying different things he needed some he could trust. Unfortunately it's hard for me to travel, but I knew Reliable would help him the best way they could. No surprise they worked everything out for a decent price. I'm thankful and of course I recommend them.
They worked out with the electrical people in advance so we wouldn't have to do the work twice and that was before we even mentioned it (we actually had no idea). This would enough for me to recommend them, but the price is also better than most companies we contacted and they left everything clean and organized.
THIS IS NOT A REAL ROOFING COMPANY!!! THIS IS A FRONT FOR HOME ADVISOR. I work for a local (Reno/Sparks, NV) commercial roofing company that does not do residential work and this company keeps forwarding people to our phone number despite us telling Home Advisor many times that we don't do residential work. This "Loyal Roofing"'s website definitely is being made to look like a real roofing company and it is NOT. It's not technically a scam, more a middle man situation, but certainly not honest! I'm trying to figure out a way to report them to BBB or find other sites like Yelp, Google etc to add reviews/warn people/report them but of course they aren't listed on much else. DO NOT USE!
So, after reading a couple of negative reviews, I still decided to contact this company to get a roof replacement estimate. Here's how it went:
You call Loyal Roofing which is nothing more than a referral 800 line. They connected me with 1800-remodel who in turn set up an appointment for the next day. Kinda shady right? Well keep going. So a few hours later, I get a call from a man from 1800-remodel saying he was confirming the appointment and would BOTH my husband and I be there? WHAT???, I say, no. In fact, I own this house and I don't need to have a husband present to make a decision about this repair. He goes on to say how the guy is coming from a city about 60 miles away. Okay, but what does that have to do with it? I cancel EVERYTHING. Think best to find someone more LOCAL, a company with a local warranty etc. PS: I'm a full-grown woman and don't appreciate the fact that a man was required to be here with me in order to make a financial decision about a GD roof! So F you!